Avaya 15-601082 manual Avpp Troubleshooting, Overview

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Troubleshooting

AVPP Troubleshooting

Overview

Information about system alarms and network status are displayed on various screens, which can be accessed via the System Status Menu. From the main menu, select System Status. A screen similar to the following is displayed:

The screen displays:

 Error Status - displays alarm and error message information.

 Network Status - displays information about the Ethernet network to which the AVPP is connected.

 Software Versions - lists the software version for the Avaya component.  Gatekeeper Database - not used.

Options on the System Status menu provide a window into the real time operation of the components of the system. Use this data to determine system function and to troubleshoot areas that may be experiencing problems.

Wireless Installation and Configuration Guide	Page 57
IP Office	[15-601082] Issue [1] (1 June 2006)

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Contents IP Office Documentation information Avaya Support Table Of Contents Wireless Phone Installation Table Of Contents Page Declaration of Conformity About this Guide OverviewSafety Information Important InformationShielded Cables Overview of the Avpp Front Panel of the Avpp Link LEDs Multiple Avpp Timing FunctionInternal Gatekeeper Servers Number of Handsets Avpp CapacityRequirements Overview of Wireless PhoneCcms Phone SpecificationsSeries Wireless Phones System ComponentsAvaya Voice Priority Processor Access Points Ethernet SwitchIP Office IP Multicast Addresses Administrative ComputerRouter Tftp ServerPhone Display Locating the Avpp Introducing the AvppOverview Required MaterialsIntroduction Avpp ConfigurationConnecting to the Avpp Connecting via the Serial PortAvpp System Menu Connecting via TelnetNetwork Configuration Send All Avpp Configuration Wireless Installation and Configuration Guide IP Office  Traffic Class QoS ConfigurationChange Password Changing the Master Avpp Avpp AdministrationAdding an Avpp Removing an AvppIP Office Configuration Configuring the Wireless Phone with IP Office ManagerEnter the FTP Server IP Address Adding a New User Updating the Configuration Meaning Voice Messaging AccessIP Office Integration Factors OptionExtension Error Entering an Extension and PasswordExtension Error Password = # = OKPassword Error Extension OverrideRetry/Restart Wireless Phone Installation System Configuration Sample Installation and Configuration Sample Setup Phone Setup Avpp Network Configuration TitleOpening and Using the Admin Menu Wireless Phone ConfigurationAvpp IP WEP IP Address Call Server IP Default Gateway and Subnet MaskTftp Server IP OAI Server IPTo Enter Learn OnceLearn Always Static EntryRestore Defaults Site Survey ModeLicense Management Security Username PasswordOAI On/Off Cisco FSR Fast Secure RoamingAdmin PW Password ExtensionUser-defined Preferences Standby Menu Item Long Pulse Page License Management Configuration ProcessPage Press Power On/Start Call Testing a Wireless PhoneImportant Note Certifying the InstallationSolving Coverage Issues Site CertificationDetect Overlap or Conflicts Detect dBm CoverageMAC Confirm Supported Data RatesSoftware Maintenance Upgrading Wireless PhonesSeries Wireless Phones Download Download Failure or Recovery MessagesNormal Download Messages MessageUpgrading the Avpp Troubleshooting Avpp TroubleshootingOverview Action Error StatusAlarm Text Network StatusPage Software Version Gatekeeper DatabaseName Major Version Number Filename Introduction Wireless Phone TroubleshootingAccess Point Problems Configuration ProblemsMessage Description Wireless Phone Status MessagesDo not Power Page Essid Avpp Power Off/End CallFailure has occurred during Page Avpp IndexAL7 1LZ