Casio 4620SW manual IP Telephony Applications, Call Appearances

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Ringing; indicates an incoming call is arriving on this line.

White

 

 

 

 

 

 

 

Active; indicates the line is in use.

Light Gray

 

 

 

 

 

 

 

On Hold; indicates a call is on hold on this line.

Dark Gray

 

 

 

 

 

 

 

(Soft) Hold; indicates this line's call was put on hold pending a conference or a transfer.

Dark Gray

 

 

 

 

 

 

 

Flash; used for Call Center operations.

Light Gray

 

 

 

 

 

 

 

Flutter; used for Call Center operations.

Light Gray

 

 

 

 

 

 

 

Wink; used for Call Center operations.

Light Gray

 

 

 

 

 

Four softkeys () appear directly below the display area, and allow you to access the other 4620SW applications and then perform application-specific functions, like add, save, edit, delete, or cancel. The labels above the softkeys reflect their function relative only to that specific screen.

IP Telephony Applications

Your 4620SW IP Telephone provides four applications (Phone, Speed Dial, Call Log, and Web) plus an Options function to define settings, personalize your phone, and troubleshoot certain functions. All applications appear in the display area, accessed by the softkeys appearing below the display.

A brief description of each application follows.

Phone Application

The Phone application is the primary application, through which you make and receive calls, and perform call-handling operations such as conference calling or transferring calls to another phone.

The "About Your Telephone" section provides information on using the Phone application.

Speed Dial Application

The Speed Dial application provides access to speed dial buttons, which facilitate automatic dialing. Use this application to set up buttons for speed dialing, update speed dial button label information, or remove the label from a speed dial button.

Call Log Application

The Call Log application provides three lists, each showing up to 30 outgoing, incoming answered or missed calls. Use this application to call a person directly from the Call Log display and to add a log entry's name and phone number to a speed dial button. In addition, you can disable the Call Log for privacy purposes by setting the Call Log Disable option.

Web Access Application

The optional Web Access application allows you to access Web pages reachable via links from a Home page (and connected pages) as administered by your System Administrator. Depending on the Home page links available, you may browse Corporate intranet sites or browse the World Wide Web.

4620SW Telephone Options

The Options function, accessed using the Options () button below and to the right of the display area, lets you set certain phone parameters (such as display area contrast and how you want the Redial button to work) and view telephone status screens for troubleshooting or information purposes.

Call Appearances

In the Phone application, a call appearance, by default, takes up the entire display width, while administered feature buttons take up half the display width. When a call appearance is full-width, the Line/Feature buttons on either side of that row can be

4620SW IP Telephone End User Guide 7 P a g e

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Contents Avaya 4620SW IP Telephone End User Guide Table of Contents About Your Telephone Softkeys Phone/Exit Button/Feature Description Telephone Diagram4620SW IP Telephone End User Guide 5 P a g e Navigating Application Screens About the Feature Key Expansion Unit EU24Call Appearances IP Telephony ApplicationsEditing During or After Entry Entering Characters Using the DialpadAutomatic Dialing Entering Data on Speed Dial ScreensConventions Feature and FeatureName Entry Example Mute Feature FinderReset Phone Call LogTransfer HoldCall Log ConferenceTo delete a single Call Log entry Reset PhoneTo reset your IP Telephone To delete all entries from a Call LogSpeakerphone MuteTo add a speed dial button To adjust the speaker volumeSpeed Dial To end a call while the speaker is activeTo update speed dial button label information To dial a party using a Speed Dial buttonTo add a speed dial button for a Website telephone number To redial the last number called To redial using a list of the last six numbers calledRedial To delete a speed dial button labelRinging Tones Tones and Their MeaningsFeedback Tones Interpreting Display Icons TroubleshootingBasic Troubleshooting Chart Problem/Symptom Suggested SolutionProblem/Symptom Suggested Resolution Troubleshooting IP Telephony ApplicationsGlossary Retrieve SwitchPriority call Program/reprogram
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