Cisco Systems 8941, 8945 manual Shared Lines, Click Line Settings

Operating Your Phone

Shared Lines

Procedure

Step 1 On your User Options web page, choose User Options > Device.

Step 2 Select a phone from the Name drop-down menu.

Step 3 Click Line Settings.

Step 4 If you have more than one directory number (line) assigned to your phone, select a line from the Line drop-down menu.

Step 5 In the Ring Settings area, set the option for Ring Setting (Phone Idle) and Ring Setting (Phone Active) from the drop-down menus. The options are:

•Use System Default

•Disable

•Flash Only

•Ring Once

•Ring

•Beep Only [this option is only available for Ring Setting (Phone Active)]

Step 6 Click Save.

Shared Lines

Shared lines allow you to use one phone number for multiple phones.

You might have a shared line if you have multiple phones and want one phone number, share call-handling tasks with co-workers, or handle calls on behalf of a manager.

You or your co-worker can join a call on the shared line using the Barge feature. Barge converts the call into a conference. To barge, press the red session button for the remote in-use call on the shared line.

For example, if you share a line with a co-worker,

•When a call comes in on the shared line:

◦Your phone rings and the line button flashes amber.

◦Your co-worker’s phone rings and the line button flashes amber and either you or your coworker can answer the call.

•When your co-worker has a call on the shared line:

◦The Shared Line button on your phone appears solid red to indicate that the line is in-use remotely.

◦Your co-worker’s call displays on your screen (unless your co-worker has Privacy enabled).

•If you answer the call:

◦Your line button turns green.

	Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version
	9.0 (SIP)
34	OL-25525-01