Cisco Systems 8941, 8945 manual Call Forward, View Call Record Details

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Operating Your Phone

View Call Record Details

View Call Record Details

Procedure

Step 1 Press the Applications button.

Step 2 Select Call History (use the Navigation pad and Select button to scroll and select).

Step 3 Select a call record or group and press the ViewDetails soft key (you may need to press the More soft key first).

For each individual call, the Details screen displays the line information in the upper right corner, such as “Line: 5782,” and the call name, call number, alternate number (if available), call disposition (call type), call duration, and time of the call.

For each call group, the details shown are the same as for an individual call. The only difference is that the multiple call-related information is shown, such as call disposition (call type), call duration, and time of call, because this is a group of calls (Placed/Received or Missed). (In a group of Missed calls, individual records show no call duration.)

For each multiparty or hunt group call, the Details screen displays the line information in the upper right corner. For the caller ID and number listed at the top of the screen, the call name, call number, alternate number, and as applicable, the hunt group information, if available.

Step 4 Press the Return soft key to return to the Call History screen.

Step 5 Press the Exit soft key to return to the Applications screen.

Step 6 While on a connected call, press the ViewDetails soft key to show the Call Details screen. This screen displays single call information and call duration and is updated each second.

Call Forward

Call Forward feature allows redirecting incoming calls to another directory number. Call forward options include the following:

Call Forward All

Call Forward Busy

Call Forward No Answer

Call Forward No Coverage

Call Forward is available as a soft key. See your system administrator for additional information.

Call Forward All (Forward calls, Missed calls, and Voicemail)

Call Forward allows you to forward calls.

 

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version

 

9.0 (SIP)

18

OL-25525-01

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Contents Americas Headquarters Cisco Systems, Inc. All rights reserved N T E N T S SIP OL-25525-01 OL-25525-01 OL-25525-01 Overview Name Description Path is selected for example, by picking up the handset Phone Screen Phone with a Single Line Phone with Multiple Lines Power-Save Mode Phone ConnectionsFootstand Overview Footstand Adjusting the Handset Rest ProcedureOperating Your Phone Soft Key Descriptions Soft Key FunctionAd-hoc Conference DNDAnswer a Call Busy Lamp FieldCBarge Auto AnswerCall History Clear Call HistoryDelete a Call Record From Call History Edit Number From Call HistoryFilter Call History Place a Call from Call History View Call HistoryCall Forward View Call Record DetailsCall Forward All Forward calls, Missed calls, and Voicemail Park and Retrieve a Call Using Call Park Call ParkPark and Retrieve a Call using Assisted Direct Call Park Park and Retrieve a Call Using Manual Directed Call ParkCall Pickup Call WaitingDirected Call Pickup Group PickupConference ConflistDistinctive Ring Do Not DisturbEnd a Call Turn DND On and OFFEnable Extension Mobility Extension MobilityHold/Resume a Call Hold ReversionHunt Group Immediate DivertIntercom Sign In and Out of a Hunt GroupMissed Call MobilityMute a Call My Phone Apps On-hook PredialingPhone Applications Phone Contact Corporate DirectorySearch for and Dial a Contact Personal Directory Search for and Dial a Contact While on a CallAdd a Personal Directory Entry Dial a Number from Personal Directory Delete a Personal Directory EntryEdit a Personal Directory Entry Search for an Entry in Personal DirectoryPlace a Call Sign In and Out of Personal DirectoryRing Setting Place a MeetMe Conference CallPrivacy PreferencesClick Line Settings Shared LinesSwitching Between Calls on Different Lines Speed DialTransfer a Call Video CallsVoicemail
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