Cisco Systems 8945, 8941 manual Immediate Divert, Intercom, Sign In and Out of a Hunt Group

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Operating Your Phone

Hunt Group

Hunt Group

Hunt groups are used to share the call load in organizations that receive a large number of incoming calls.

Your system administrator sets up a hunt group with a series of directory numbers. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group, then directs the call to that phone. If you are a member of a hunt group, you can sign in to a hunt group when you want to receive calls, and you can sign out of the group when you want to prevent calls from ringing on your phone.

Sign In and Out of a Hunt Group

Procedure

Step 1 Press the Hunt Group line button to sign in.

Visual confirmation displays briefly.

Step 2 Press the button again to sign out.

Signing out of a hunt group does not prevent non-hunt group calls from ringing your phone.

Immediate Divert

Immediate Divert allows transferring a ringing, connected, or held call directly to a voice messaging system. When a call is diverted, the line becomes available to make or receive new call.

Immediate Divert Enhanced

Immediate Divert Enhanced allows transferring of incoming calls directly to their voice messaging system or to the voice messaging system of the original called party.

Intercom

Intercom allows you to place a call to a predefined recipient. The recipient auto-answers the call in speakerphone mode with mute activated. This sets up a one-way voice path between you and the recipient so you can deliver a short message, regardless of whether the recipient is busy or idle.

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP)

OL-25525-01

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Contents Americas Headquarters Cisco Systems, Inc. All rights reserved N T E N T S SIP OL-25525-01 OL-25525-01 OL-25525-01 Overview Name Description Path is selected for example, by picking up the handset Phone Screen Phone with a Single Line Phone with Multiple Lines Phone Connections Power-Save ModeFootstand Overview Footstand Procedure Adjusting the Handset RestOperating Your Phone Soft Key Function Soft Key DescriptionsDND Ad-hoc ConferenceAuto Answer Answer a CallBusy Lamp Field CBargeClear Call History Call HistoryEdit Number From Call History Delete a Call Record From Call HistoryFilter Call History View Call History Place a Call from Call HistoryView Call Record Details Call ForwardCall Forward All Forward calls, Missed calls, and Voicemail Call Park Park and Retrieve a Call Using Call ParkPark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call using Assisted Direct Call ParkGroup Pickup Call PickupCall Waiting Directed Call PickupConflist ConferenceTurn DND On and OFF Distinctive RingDo Not Disturb End a CallHold Reversion Enable Extension MobilityExtension Mobility Hold/Resume a CallSign In and Out of a Hunt Group Hunt GroupImmediate Divert IntercomMobility Missed CallMute a Call On-hook Predialing My Phone AppsPhone Applications Corporate Directory Phone ContactSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectoryAdd a Personal Directory Entry Delete a Personal Directory Entry Dial a Number from Personal DirectorySearch for an Entry in Personal Directory Edit a Personal Directory EntrySign In and Out of Personal Directory Place a CallPreferences Ring SettingPlace a MeetMe Conference Call PrivacyShared Lines Click Line SettingsVideo Calls Switching Between Calls on Different LinesSpeed Dial Transfer a CallVoicemail
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