Cisco Systems 8945, 8941 manual Park and Retrieve a Call Using Call Park

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Operating Your Phone

Call Park

Procedure

Step 1 Press the Forward All soft key.

Step 2 Enter the number to forward.

Note If forward is turned on and there are unheard voicemails, the white “call forward” icon with a red background is shown.

Call Park

Call Park allows you to park (temporarily store) a call you receive on your phone, which you can then retrieve from another phone (for example, a phone at a co-worker’s desk or in a conference room).

There are two ways you can park a call:

1Park—Allows you to park an active call that you answered on your phone, and retrieve it using another phone in the Cisco Unified Communications Manager Express system.

2Directed Call Park—Allows you to park and retrieve an active call in two different ways:

aAssisted Directed Call Park—Allows you to park an active call by pressing a line button, which your system administrator sets up as a speed dial line.

With this type of directed call, you can monitor the status of the line (in-use, idle, or in Do Not Disturb state) using Line Status indicators.

bManual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call number, which your system administrator sets up.

You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your system administrator), then dialing the Directed Call number you used to park the call.

Your system administrator sets up either the Directed Call Park or Park feature on your phone, but not both.

Park and Retrieve a Call Using Call Park

Call park allows you to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system.

Note Contact your system administrator for your call park slot number.

Procedure

Step 1 During a call, press the Park soft key, then hang up.

For the duration of the call, your phone displays the call park number where the system stored the call.

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP)

OL-25525-01

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Contents Americas Headquarters Cisco Systems, Inc. All rights reserved N T E N T S SIP OL-25525-01 OL-25525-01 OL-25525-01 Overview Name Description Path is selected for example, by picking up the handset Phone Screen Phone with a Single Line Phone with Multiple Lines Phone Connections Power-Save ModeFootstand Overview Footstand Procedure Adjusting the Handset RestOperating Your Phone Soft Key Function Soft Key DescriptionsDND Ad-hoc ConferenceBusy Lamp Field Answer a CallCBarge Auto AnswerClear Call History Call HistoryEdit Number From Call History Delete a Call Record From Call HistoryFilter Call History View Call History Place a Call from Call HistoryView Call Record Details Call ForwardCall Forward All Forward calls, Missed calls, and Voicemail Call Park Park and Retrieve a Call Using Call ParkPark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call using Assisted Direct Call ParkCall Waiting Call PickupDirected Call Pickup Group PickupConflist ConferenceDo Not Disturb Distinctive RingEnd a Call Turn DND On and OFFExtension Mobility Enable Extension MobilityHold/Resume a Call Hold ReversionImmediate Divert Hunt GroupIntercom Sign In and Out of a Hunt GroupMobility Missed CallMute a Call On-hook Predialing My Phone AppsPhone Applications Corporate Directory Phone ContactSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectoryAdd a Personal Directory Entry Delete a Personal Directory Entry Dial a Number from Personal DirectorySearch for an Entry in Personal Directory Edit a Personal Directory EntrySign In and Out of Personal Directory Place a CallPlace a MeetMe Conference Call Ring SettingPrivacy PreferencesShared Lines Click Line SettingsSpeed Dial Switching Between Calls on Different LinesTransfer a Call Video CallsVoicemail
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