Cisco Systems 8941 Cisco Communications Manager, Communications Manager Administration Guide

Page 32

Chapter

Overview of Configuring and Installing Cisco Unified IP Phones

Table 1-7

Checklist for Configuring the Cisco Unified IP Phones 8941 and 8945 in Cisco Unified CM (continued)

 

 

 

Task

Purpose

For More Information

 

 

 

4.

Add and configure the phone by completing the

For more information, go to the Cisco Unified IP Phone

 

required fields in the Phone Configuration window.

Configuration chapter in the Cisco Communications

 

Required fields are indicated by an asterisk (*) next to

Manager Administration Guide.

 

the field name; for example, MAC address and device

For information about Product Specific Configuration

 

pool.

fields, refer to “?” Button Help in the Phone

 

 

 

The device with its default settings gets added to the

Configuration window.

 

Cisco Unified CM database.

Note If you want to add both the phone and user to the

 

 

 

 

Cisco Unified CM database at the same time, go

 

 

to the User/Phone Add Configuration chapter in

 

 

the Cisco Communications Manager

 

 

Administration Guide.

 

 

 

5.

Add and configure directory numbers (lines) on the

For more information, go to the “Directory Number

 

phone by completing the required fields in the

Configuration” chapter in the Cisco Unified

 

Directory Number Configuration window. Required

Communications Manager Administration Guide.

 

fields are indicated by an asterisk (*) next to the field

See the “Telephony Features Available for the Cisco

 

name; for example, directory number and presence

Unified IP Phone” section on page 5-1.

 

group.

 

 

 

Adds primary and secondary directory numbers and

 

 

features associated with directory numbers to the

 

 

phone.

 

 

 

 

6.

Customize softkey templates.

For more information, see the Cisco Unified

 

Adds, deletes, or changes order of softkey features

Communications Manager Administration Guide,

 

Softkey Template Configuration.

 

that display on the user’s phone to meet feature usage

 

needs.

For more information, see the Cisco Unified

 

 

Communications Manager Administration Guide, Cisco

 

 

Unified IP Phone Configuration.

 

 

 

7.

Configure speed-dial buttons and assign speed-dial

For more information, see the Cisco Unified

 

numbers (optional).

Communications Manager Administration Guide, Cisco

 

Adds speed-dial buttons and numbers.

Unified IP Phone Configuration.

 

 

 

Users can change speed-dial settings on their phones

 

 

by using Cisco Unified CM User Options.

 

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents Americas Headquarters Text Part Number OL-20851-01Page N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Overview AudienceOrganization Chapter DescriptionCisco Unified Communications Manager Administration Related DocumentationCisco Unified IP Phone 8900 Series Cisco Unified Communications Manager Business EditionDocument Conventions Cisco Product Security OverviewConvention Description Boldface fontImportant Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 What Networking Protocols are Used? Networking Protocol Purpose Usage NotesDynamic Host Configuration Protocol chapter Authentication on Cisco Unified IP Phones sectionCDP DhcpSIP See the LLDP-MED and Cisco Discovery ProtocolNologieswhitepaper0900aecd804cd46d.shtml Communications Manager Security Guide Chapter in the Cisco Unified CommunicationsManager System Guide Related TopicsRelated Topic Feature OverviewConfiguring Telephony Features Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationCommunications Manager Refer to the Troubleshooting Guide for Cisco UnifiedTopic Reference Overview of Supported Security Features Feature DescriptionAccess section on Security Profiles section on page 1-13for more informationConfiguration Menu section on Understanding Security ProfilesIdentifying Encrypted Phone Calls Unified IP Phones section on page 1-16for more informationEstablishing and Identifying Secure Audio Conference Calls Results of Action Feature UsedInitiator’s Phone Supporting 802.1X Authentication on Cisco Unified IP Phones OverviewSecurity Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Cisco Communications Manager Communications Manager Administration GuideCommunications Manager Administration Guide, Cisco Unified Communications Manager Communications Manager Administration Guide, EndTask Purpose For More Information Installing Cisco Unified IP Phones See the Providing Power to the Cisco Unified IP PhoneSee the Installing the Cisco Unified IP Phone section See the Footstand section onRefer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications ManagerUser Guide Administration and System Guides Terminology DifferencesA P T E R Related Topic Providing Power to the Cisco Unified IP Phone Understanding the Phone Startup Process, Network Setup Menu,Power Type Guidelines Power GuidelinesPower Outage Understanding Phone Configuration Files Obtaining Additional Information about PowerResolving Startup Problems, Understanding the Phone Startup ProcessPurpose Related Topics Adding Phones to the Cisco Unified CM DatabaseRefer to the Cisco Unified Communications Manager Adding Phones to the Cisco Unified CM Database Adding Phones with Auto-RegistrationRequires MAC Method Address? TapsAdding Phones with Auto-Registration and Taps Adding Phones with Cisco Unified CM Administration Adding Phones with BATDetermining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Before You Begin Network RequirementsNetwork and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork and Access Ports Headset HandsetSpeakerphone Audio Quality Subjective to the User Installing the Cisco Unified IP Phone See the Network and Access Ports section onSee the Headset section on page 3-3for supported See the Adding Phones to the Cisco Unified CMCisco Unified IP Phone 8941 and 8945 Cable Connections Reducing Power Consumption on the Phone FootstandChapter Footstand Higher Viewing Angle Hold Mute Speaker Verifying the Phone Startup ProcessLower Viewing Angle Before You Begin Configuring Startup Network SettingsConfiguring Security on the Cisco Unified IP Phone Procedure Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP PhoneUnlocking and Locking Options, Editing Values, Displaying a Configuration MenuSelect Administrator Settings Editing Values Network Setup Menu, IPv4 Setup Menu Options,Unlocking and Locking Options Select Network Setup MenuOption Description To Change Device Phone Phone ConfigurationPC Vlan IPv4 Setup Menu Options Related Topics Security Configuration Menu 802.1X Authentication and StatusDevice Phone Phone Configuration Trust List MenuChoose Applications Administrator Settings Security ConfigAuthentication Device Authentication Settings Security SetupOL-20851-01 Configuring Features, Templates, Services, and Users Set Builtin Bridge Enable to On Feature Description Configuration ReferenceChoose System Service Parameter and select Common Phone Profile Configuration System Enterprise PhoneConfiguration Device Device Settings Features and Services Guide, Cisco Call Features and Services Guide, Call DisplayAdministration Guide, Directory Number Forward Maximum Hop Count service parameterServices Guide, Call Park and Directed Call Services Guide, Monitoring and RecordingUnderstanding Directory Numbers ParkSystem Guide, Understanding Directory NumbersUnified Communications Manager Features Services GuideServices Guide, Cisco Web Dialer CMCServices Guide, Immediate Divert Services Guide, Do Not DisturbAdministration Guide, Hunt Group Feature, see the Cisco Unified CommunicationsManager Features and Services Guide, Hold Communications Manager Feature Services Guide, IntercomRefer to Cisco Unified Communications Manager System Guide, Cisco Unified IPServices Guide, Music On Hold Features and Services Guide, MaliciousAdministration Guide, Message Waiting Features and Services Guide Barge Administration Guide, Phone ButtonFeatures and Services Guide, Quality Unified IP Phone 8941 and 8945 User GuideOverview of Supported Security Features Administration Guide, ConferenceBridge Configuration Creating Custom Phone Rings sectionServices Administration Guide, Time Period Bridge Configuration chapter Administration Guide, Cisco Voice-MailPort Configuration Join and Direct Transfer PolicyConfiguring Personal Directory Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Modifying Phone Button Templates SynchronizerFor PAB, enter the following URL DND Configuring Softkey TemplatesSupported as a Setting Up Services Adding Users to Cisco Unified Communications Manager Click Add Selected Giving Users Access to the User Options Web PagesManaging the User Options Web Pages Click Save Selected/Changes Click Device AssociationEnter the appropriate search criteria and click Find Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing and Modifying Configuration Files Customizing the Cisco Unified IP PhoneCreating Custom Phone Rings DistinctiveRingList File Format RequirementsConfiguring a Custom Phone Ring PCM File Requirements for Custom Ring TypesConfiguring the Idle Display Field Description OL-20851-01 Model Information Screen Model Information Screen, Status Menu,Select Status Messages Status MenuStatus Messages Screen Phones with Cisco Unified CM Administration Network Setup Menu section on page 4-4forAddress. See the Network Setup Menu section Message Description Possible Explanation and ActionNetwork Setup Menu section on Menu section on page 4-4for detailsSetup Menu section on page 4-4for details on Network Statistics Screen Select Status Network StatisticsDhcp Disabled Dhcp RebootDhcp Waiting Coldboot Timeout SET Dhcp ColdbootCall Statistics Screen Select Call StatisticsVoice Quality Metrics MOS LQKSecurity Configuration Select Administrator Settings Select Security SetupMonitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressChoose Device Phone Disabling and Enabling Web Page AccessDevice Information Network Setup UDIDescription Description Network Statistics Lldp Device Logs Streaming StatisticsStream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Troubleshooting and Maintenance Resolving Startup ProblemsChapter Resolving Startup Problems Identifying Error Messages Verifying DNS Settings Choose Tools Control Center Feature ServicesSymptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets Unexpectedly Verifying Dhcp SettingsVerifying the Physical Connection Identifying Intermittent Network OutagesChecking Static IP Address Settings Verifying the Voice Vlan ConfigurationVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsProblem Possible Cause Troubleshooting Cisco Unified IP Phone SecurityChecking Power Connection General Troubleshooting Tips Summary Explanation Locking Options section on page 4-3 for detailsHalfduxcollisionexceedthreshold Resetting or Restoring the Cisco Unified IP Phone Performing a Basic ResetPerforming a Factory Reset Operation Performing ExplanationMonitoring the Voice Quality of Calls Troubleshooting Tips Metric Change ConditionWhere to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneChapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System How Users Configure Personal Directory Entries Installing the SynchronizerConfiguring the Synchronizer Programs Cisco Systems TabSyncInstalling the Cisco Unified CM Locale Installer Support for International Call LoggingOL-20851-01 Physical and Operating Environment Specifications Specification Value or RangeCable Specifications Network and Access Port PinoutsNetwork Port Connector Pin Number FunctionAccess Port Connector OL-20851-01 Basic Phone Administration Steps Example User Information for these ProceduresAdding a User to Cisco Unified CM Adding a User From an External Ldap DirectoryChoose System Ldap Ldap Directory Click Perform Full Sync NowExample doe Configuring the PhoneProceed to the section Configuring the Phone, page D-3 Appendix Configuring the Phone Appendix Configuring the Phone Click Device Associations Performing Final End User Configuration StepsChoose User Management End User Protocol Features Sccp SIPAppendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 LLDP-MED IN-5MIC Cast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDPIN-7 Srst Srtp IN-8IN-9 Vlan
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