Cisco Systems 8945, 8941 manual Feature, see the Cisco Unified Communications

Page 79

Chapter

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

Fast Dial Service

Allows a user to enter a Fast Dial code to place a

For more information, see Modifying a Phone

 

 

call. Fast Dial codes can be assigned to phone

Button Template for Personal Address Book or

 

 

numbers or Personal Address Book entries. (See

Speed Dials, page 5-18.

 

 

“Services” in this table.)

 

 

 

 

Forced Authorization

Controls the types of calls that certain users can

For more information, see the Cisco

Codes (FAC)

 

place.

Unified Communications Manager Features

(SCCP phones only)

 

and Services Guide, Client Matter Codes and

 

Forced Authorization Codes.

 

 

 

 

 

 

Group Call Pickup

Allows a user to answer a call that is ringing on a

For more information, see the Cisco Unified

 

 

directory number in another group.

Communications Manager Features and

 

 

 

Services Guide, Call Pickup.

 

 

 

 

Hold Reversion

 

Limits the amount of time that a call can be on hold

For more information about configuring this

 

 

before reverting back to the phone that put the call

feature, see the Cisco Unified Communications

 

 

on hold and alerting the user.

Manager Features and Services Guide, Hold

 

 

Reverting calls are distinguished from incoming

Reversion.

 

 

 

 

 

calls by a single ring (or beep, depending on the

 

 

 

new call indicator setting for the line). This

 

 

 

notification repeats at intervals if not resumed.

 

 

 

A call that triggers Hold Reversion also displays an

 

 

 

animated icon in the call bubble.

 

 

 

You can configure call focus priority to favor

 

 

 

incoming or reverting calls.

 

 

 

 

 

Hold Status

 

Enables phones with a shared line to distinguish

No configuration is required.

 

 

between the local and remote lines that placed a

 

 

 

call on hold.

 

 

 

 

 

Hold/Resume

 

Allows the user to move a connected call from an

Requires no configuration, unless you

 

 

active state to a held state.

want to use music on hold. See

 

 

 

“Music-on-Hold” in this table for

 

 

 

information.

 

 

 

See “Hold Reversion” in this table.

 

 

 

 

Hunt Group

 

Provides load sharing for calls to a main directory

For more information, see the following:

 

 

number. A hunt group contains a series of directory

Cisco Communications Manager

 

 

numbers that can answer the incoming calls. When

 

 

Administration Guide, Hunt Group

 

 

the first directory number in the hunt group is busy,

 

 

Configuration.

 

 

the system hunts in a predetermined sequence for

 

 

Cisco Unified Communications Manager

 

 

the next available directory number in the group

 

 

and directs the call to that phone.

System Guide, Understanding Route

 

 

 

Plans.

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

OL-20851-01

5-9

 

 

 

Image 79
Contents Text Part Number OL-20851-01 Americas HeadquartersPage N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Chapter Description OverviewAudience OrganizationCisco Unified Communications Manager Business Edition Cisco Unified Communications Manager AdministrationRelated Documentation Cisco Unified IP Phone 8900 SeriesBoldface font Document ConventionsCisco Product Security Overview Convention DescriptionImportant Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 Networking Protocol Purpose Usage Notes What Networking Protocols are Used?Dhcp Dynamic Host Configuration Protocol chapterAuthentication on Cisco Unified IP Phones section CDPNologieswhitepaper0900aecd804cd46d.shtml See the LLDP-MED and Cisco Discovery ProtocolSIP Related Topics Communications Manager Security GuideChapter in the Cisco Unified Communications Manager System GuideConfiguring Telephony Features Feature OverviewRelated Topic Providing Users with Feature Information Understanding Security Features for Cisco Unified IP PhonesTopic Reference Refer to the Troubleshooting Guide for Cisco UnifiedCommunications Manager Feature Description Overview of Supported Security FeaturesSecurity Profiles section on page 1-13for more information Access section onUnified IP Phones section on page 1-16for more information Configuration Menu section onUnderstanding Security Profiles Identifying Encrypted Phone CallsEstablishing and Identifying Secure Audio Conference Calls Initiator’s Phone Feature UsedResults of Action Overview Supporting 802.1X Authentication on Cisco Unified IP PhonesSecurity Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Communications Manager Administration Guide, Cisco Communications Manager Administration GuideCisco Communications Manager Task Purpose For More Information Communications Manager Administration Guide, EndUnified Communications Manager See the Footstand section on Installing Cisco Unified IP PhonesSee the Providing Power to the Cisco Unified IP Phone See the Installing the Cisco Unified IP Phone sectionGuide for Cisco Unified Communications Manager Refer to Cisco Unified IP Phone 8941 and 8945 UserTerminology Differences User Guide Administration and System GuidesA P T E R Related Topic Understanding the Phone Startup Process, Network Setup Menu, Providing Power to the Cisco Unified IP PhonePower Outage Power GuidelinesPower Type Guidelines Obtaining Additional Information about Power Understanding Phone Configuration FilesAdding Phones to the Cisco Unified CM Database Resolving Startup Problems,Understanding the Phone Startup Process Purpose Related TopicsRefer to the Cisco Unified Communications Manager Taps Adding Phones to the Cisco Unified CM DatabaseAdding Phones with Auto-Registration Requires MAC Method Address?Adding Phones with Auto-Registration and Taps Adding Phones with BAT Adding Phones with Cisco Unified CM AdministrationDetermining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Network Requirements Before You BeginNetwork and Access Ports Cisco Unified Communications Manager ConfigurationNetwork and Access Ports, Handset, Speakerphone, Headset, Speakerphone HandsetHeadset Audio Quality Subjective to the User See the Adding Phones to the Cisco Unified CM Installing the Cisco Unified IP PhoneSee the Network and Access Ports section on See the Headset section on page 3-3for supportedCisco Unified IP Phone 8941 and 8945 Cable Connections Footstand Reducing Power Consumption on the PhoneChapter Footstand Higher Viewing Angle Lower Viewing Angle Verifying the Phone Startup ProcessHold Mute Speaker Configuring Security on the Cisco Unified IP Phone Configuring Startup Network SettingsBefore You Begin Procedure Configuration Menus on the Cisco Unified IP Phone Configuring Settings on the Cisco Unified IP PhoneSelect Administrator Settings Displaying a Configuration MenuUnlocking and Locking Options, Editing Values, Unlocking and Locking Options Network Setup Menu, IPv4 Setup Menu Options,Editing Values Option Description To Change Network Setup MenuSelect PC Vlan ConfigurationDevice Phone Phone IPv4 Setup Menu Options Related Topics Trust List Menu Security Configuration Menu802.1X Authentication and Status Device Phone Phone ConfigurationSettings Security Setup Choose Applications AdministratorSettings Security Config Authentication Device AuthenticationOL-20851-01 Configuring Features, Templates, Services, and Users Choose System Service Parameter and select Feature Description Configuration ReferenceSet Builtin Bridge Enable to On Configuration Device Device Settings Configuration System Enterprise PhoneCommon Phone Profile Forward Maximum Hop Count service parameter Features and Services Guide, Cisco CallFeatures and Services Guide, Call Display Administration Guide, Directory NumberPark Services Guide, Call Park and Directed CallServices Guide, Monitoring and Recording Understanding Directory NumbersNumbers System Guide, Understanding DirectoryCMC Unified Communications Manager FeaturesServices Guide Services Guide, Cisco Web DialerServices Guide, Do Not Disturb Services Guide, Immediate DivertManager Features and Services Guide, Hold Feature, see the Cisco Unified CommunicationsAdministration Guide, Hunt Group Manager System Guide, Cisco Unified IP Communications Manager FeatureServices Guide, Intercom Refer to Cisco Unified CommunicationsAdministration Guide, Message Waiting Features and Services Guide, MaliciousServices Guide, Music On Hold Unified IP Phone 8941 and 8945 User Guide Features and Services Guide BargeAdministration Guide, Phone Button Features and Services Guide, QualityCreating Custom Phone Rings section Overview of Supported Security FeaturesAdministration Guide, Conference Bridge ConfigurationServices Administration Guide, Time Period Join and Direct Transfer Policy Bridge Configuration chapterAdministration Guide, Cisco Voice-Mail Port ConfigurationConfiguring Corporate Directories Configuring Corporate and Personal DirectoriesConfiguring Personal Directory Synchronizer Modifying Phone Button TemplatesFor PAB, enter the following URL Supported as a Configuring Softkey TemplatesDND Setting Up Services Adding Users to Cisco Unified Communications Manager Managing the User Options Web Pages Giving Users Access to the User Options Web PagesClick Add Selected Enter the appropriate search criteria and click Find Click Device AssociationClick Save Selected/Changes Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing the Cisco Unified IP Phone Customizing and Modifying Configuration FilesDistinctiveRingList File Format Requirements Creating Custom Phone RingsPCM File Requirements for Custom Ring Types Configuring a Custom Phone RingConfiguring the Idle Display Field Description OL-20851-01 Model Information Screen, Status Menu, Model Information ScreenStatus Messages Screen Status MenuSelect Status Messages Message Description Possible Explanation and Action Phones with Cisco Unified CM AdministrationNetwork Setup Menu section on page 4-4for Address. See the Network Setup Menu sectionMenu section on page 4-4for details Network Setup Menu section onSetup Menu section on page 4-4for details on Select Status Network Statistics Network Statistics ScreenSET Dhcp Coldboot Dhcp DisabledDhcp Reboot Dhcp Waiting Coldboot TimeoutSelect Call Statistics Call Statistics ScreenMOS LQK Voice Quality MetricsSelect Administrator Settings Select Security Setup Security ConfigurationMonitoring the Cisco Unified IP Phone Remotely Http//IPaddress Accessing the Web Page for a PhoneDevice Information Disabling and Enabling Web Page AccessChoose Device Phone UDI Network SetupDescription Description Network Statistics Lldp Streaming Statistics Device LogsStream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Resolving Startup Problems Troubleshooting and MaintenanceChapter Resolving Startup Problems Identifying Error Messages Choose Tools Control Center Feature Services Verifying DNS SettingsSymptom Cisco Unified IP Phone Unable to Obtain IP Address Identifying Intermittent Network Outages Cisco Unified IP Phone Resets UnexpectedlyVerifying Dhcp Settings Verifying the Physical ConnectionEliminating DNS or Other Connectivity Errors Checking Static IP Address SettingsVerifying the Voice Vlan Configuration Verifying that the Phones Have Not Been Intentionally ResetChecking Power Connection Troubleshooting Cisco Unified IP Phone SecurityProblem Possible Cause General Troubleshooting Tips Locking Options section on page 4-3 for details Summary ExplanationHalfduxcollisionexceedthreshold Operation Performing Explanation Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Performing a Factory ResetMonitoring the Voice Quality of Calls Metric Change Condition Troubleshooting TipsCleaning the Cisco Unified IP Phone Where to Go for More Troubleshooting InformationChapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System Installing the Synchronizer How Users Configure Personal Directory EntriesPrograms Cisco Systems TabSync Configuring the SynchronizerSupport for International Call Logging Installing the Cisco Unified CM Locale InstallerOL-20851-01 Specification Value or Range Physical and Operating Environment SpecificationsPin Number Function Cable SpecificationsNetwork and Access Port Pinouts Network Port ConnectorAccess Port Connector OL-20851-01 Example User Information for these Procedures Basic Phone Administration StepsClick Perform Full Sync Now Adding a User to Cisco Unified CMAdding a User From an External Ldap Directory Choose System Ldap Ldap DirectoryProceed to the section Configuring the Phone, page D-3 Configuring the PhoneExample doe Appendix Configuring the Phone Appendix Configuring the Phone Choose User Management End User Performing Final End User Configuration StepsClick Device Associations Sccp SIP Protocol FeaturesAppendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 IN-5 LLDP-MEDCast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDP MICIN-7 IN-8 Srst SrtpIN-9 Vlan
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