Cisco Systems 8941, 8945 manual Adding Users to Cisco Unified Communications Manager

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Chapter

Adding Users to Cisco Unified Communications Manager

•The user must subscribe to services using the Cisco Unified CM User Options application. This web-based application provides a graphical user interface (GUI) for limited, end-user configuration of IP Phone applications.

Before you set up services, gather the URLs for the sites you want to set up and verify that users can access those sites from your corporate IP telephony network.

To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified Communications Manager Administration. For more information, see the Cisco

Unified Communications Manager Administration Guide, Cisco Unified IP Phone Services Configuration, and the Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone Services.

After you configure these services, verify that your users have access to the Cisco Unified Communications Manager User Options web-based application, from which they can select and subscribe to configured services. See the “How Users Subscribe to Services and Configure Phone Features” section on page A-2for a summary of the information that you must provide to end users.

Note To configure Cisco Extension Mobility services for users, go to the Cisco Unified Mobility” chapter in the Cisco Unified Communications Manager Features and Services Guide.

Adding Users to Cisco Unified Communications Manager

Adding users to Cisco Unified Communications Manager allows you to display and maintain information about users and allows each user to perform these tasks:

•Access the corporate directory and other customized directories from a Cisco Unified IP Phone.

•Create a personal directory.

•Set up speed dial and call forwarding numbers.

•Subscribe to services that are accessible from a Cisco Unified IP Phone.

You can add users to Cisco Unified Communications Manager using one of these following methods:

•To add users individually, choose User Management > End User from Cisco Unified Communications Manager Administration.

For more information, see the Cisco Unified Communications Manager Administration Guide, End User Configuration.

•To add users in batches, use the Bulk Administration Tool. This method also enables you to set an identical default password for all users.

For more information, see the Cisco Unified Communications Manager Administration Guide, Bulk Administration.

•To add users from your corporate LDAP directory, choose System > LDAP > LDAP System from Cisco Unified Communications Manager Administration.

Note Once the Enable Synchronization from the LDAP Server is enabled, you will not be able to

add additional users from Cisco Unified Communications Manager Administration

For more information on LDAP, see the Cisco Unified Communications Manager System Guide, Understanding the Directory.

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents Americas Headquarters Text Part Number OL-20851-01Page N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Overview AudienceOrganization Chapter DescriptionCisco Unified Communications Manager Administration Related DocumentationCisco Unified IP Phone 8900 Series Cisco Unified Communications Manager Business EditionDocument Conventions Cisco Product Security OverviewConvention Description Boldface fontImportant Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 What Networking Protocols are Used? Networking Protocol Purpose Usage NotesDynamic Host Configuration Protocol chapter Authentication on Cisco Unified IP Phones sectionCDP DhcpSIP See the LLDP-MED and Cisco Discovery ProtocolNologieswhitepaper0900aecd804cd46d.shtml Communications Manager Security Guide Chapter in the Cisco Unified CommunicationsManager System Guide Related TopicsRelated Topic Feature OverviewConfiguring Telephony Features Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationCommunications Manager Refer to the Troubleshooting Guide for Cisco UnifiedTopic Reference Overview of Supported Security Features Feature DescriptionAccess section on Security Profiles section on page 1-13for more informationConfiguration Menu section on Understanding Security ProfilesIdentifying Encrypted Phone Calls Unified IP Phones section on page 1-16for more informationEstablishing and Identifying Secure Audio Conference Calls Results of Action Feature UsedInitiator’s Phone Supporting 802.1X Authentication on Cisco Unified IP Phones OverviewSecurity Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Cisco Communications Manager Communications Manager Administration GuideCommunications Manager Administration Guide, Cisco Unified Communications Manager Communications Manager Administration Guide, EndTask Purpose For More Information Installing Cisco Unified IP Phones See the Providing Power to the Cisco Unified IP PhoneSee the Installing the Cisco Unified IP Phone section See the Footstand section onRefer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications ManagerUser Guide Administration and System Guides Terminology DifferencesA P T E R Related Topic Providing Power to the Cisco Unified IP Phone Understanding the Phone Startup Process, Network Setup Menu,Power Type Guidelines Power GuidelinesPower Outage Understanding Phone Configuration Files Obtaining Additional Information about PowerResolving Startup Problems, Understanding the Phone Startup ProcessPurpose Related Topics Adding Phones to the Cisco Unified CM DatabaseRefer to the Cisco Unified Communications Manager Adding Phones to the Cisco Unified CM Database Adding Phones with Auto-RegistrationRequires MAC Method Address? TapsAdding Phones with Auto-Registration and Taps Adding Phones with Cisco Unified CM Administration Adding Phones with BATDetermining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Before You Begin Network RequirementsNetwork and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork and Access Ports Headset HandsetSpeakerphone Audio Quality Subjective to the User Installing the Cisco Unified IP Phone See the Network and Access Ports section onSee the Headset section on page 3-3for supported See the Adding Phones to the Cisco Unified CMCisco Unified IP Phone 8941 and 8945 Cable Connections Reducing Power Consumption on the Phone FootstandChapter Footstand Higher Viewing Angle Hold Mute Speaker Verifying the Phone Startup ProcessLower Viewing Angle Before You Begin Configuring Startup Network SettingsConfiguring Security on the Cisco Unified IP Phone Procedure Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP PhoneUnlocking and Locking Options, Editing Values, Displaying a Configuration MenuSelect Administrator Settings Editing Values Network Setup Menu, IPv4 Setup Menu Options,Unlocking and Locking Options Select Network Setup MenuOption Description To Change Device Phone Phone ConfigurationPC Vlan IPv4 Setup Menu Options Related Topics Security Configuration Menu 802.1X Authentication and StatusDevice Phone Phone Configuration Trust List MenuChoose Applications Administrator Settings Security ConfigAuthentication Device Authentication Settings Security SetupOL-20851-01 Configuring Features, Templates, Services, and Users Set Builtin Bridge Enable to On Feature Description Configuration ReferenceChoose System Service Parameter and select Common Phone Profile Configuration System Enterprise PhoneConfiguration Device Device Settings Features and Services Guide, Cisco Call Features and Services Guide, Call DisplayAdministration Guide, Directory Number Forward Maximum Hop Count service parameterServices Guide, Call Park and Directed Call Services Guide, Monitoring and RecordingUnderstanding Directory Numbers ParkSystem Guide, Understanding Directory NumbersUnified Communications Manager Features Services GuideServices Guide, Cisco Web Dialer CMCServices Guide, Immediate Divert Services Guide, Do Not DisturbAdministration Guide, Hunt Group Feature, see the Cisco Unified CommunicationsManager Features and Services Guide, Hold Communications Manager Feature Services Guide, IntercomRefer to Cisco Unified Communications Manager System Guide, Cisco Unified IPServices Guide, Music On Hold Features and Services Guide, MaliciousAdministration Guide, Message Waiting Features and Services Guide Barge Administration Guide, Phone ButtonFeatures and Services Guide, Quality Unified IP Phone 8941 and 8945 User GuideOverview of Supported Security Features Administration Guide, ConferenceBridge Configuration Creating Custom Phone Rings sectionServices Administration Guide, Time Period Bridge Configuration chapter Administration Guide, Cisco Voice-MailPort Configuration Join and Direct Transfer PolicyConfiguring Personal Directory Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Modifying Phone Button Templates SynchronizerFor PAB, enter the following URL DND Configuring Softkey TemplatesSupported as a Setting Up Services Adding Users to Cisco Unified Communications Manager Click Add Selected Giving Users Access to the User Options Web PagesManaging the User Options Web Pages Click Save Selected/Changes Click Device AssociationEnter the appropriate search criteria and click Find Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing and Modifying Configuration Files Customizing the Cisco Unified IP PhoneCreating Custom Phone Rings DistinctiveRingList File Format RequirementsConfiguring a Custom Phone Ring PCM File Requirements for Custom Ring TypesConfiguring the Idle Display Field Description OL-20851-01 Model Information Screen Model Information Screen, Status Menu,Select Status Messages Status MenuStatus Messages Screen Phones with Cisco Unified CM Administration Network Setup Menu section on page 4-4forAddress. See the Network Setup Menu section Message Description Possible Explanation and ActionNetwork Setup Menu section on Menu section on page 4-4for detailsSetup Menu section on page 4-4for details on Network Statistics Screen Select Status Network StatisticsDhcp Disabled Dhcp RebootDhcp Waiting Coldboot Timeout SET Dhcp ColdbootCall Statistics Screen Select Call StatisticsVoice Quality Metrics MOS LQKSecurity Configuration Select Administrator Settings Select Security SetupMonitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressChoose Device Phone Disabling and Enabling Web Page AccessDevice Information Network Setup UDIDescription Description Network Statistics Lldp Device Logs Streaming StatisticsStream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Troubleshooting and Maintenance Resolving Startup ProblemsChapter Resolving Startup Problems Identifying Error Messages Verifying DNS Settings Choose Tools Control Center Feature ServicesSymptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets Unexpectedly Verifying Dhcp SettingsVerifying the Physical Connection Identifying Intermittent Network OutagesChecking Static IP Address Settings Verifying the Voice Vlan ConfigurationVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity ErrorsProblem Possible Cause Troubleshooting Cisco Unified IP Phone SecurityChecking Power Connection General Troubleshooting Tips Summary Explanation Locking Options section on page 4-3 for detailsHalfduxcollisionexceedthreshold Resetting or Restoring the Cisco Unified IP Phone Performing a Basic ResetPerforming a Factory Reset Operation Performing ExplanationMonitoring the Voice Quality of Calls Troubleshooting Tips Metric Change ConditionWhere to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneChapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System How Users Configure Personal Directory Entries Installing the SynchronizerConfiguring the Synchronizer Programs Cisco Systems TabSyncInstalling the Cisco Unified CM Locale Installer Support for International Call LoggingOL-20851-01 Physical and Operating Environment Specifications Specification Value or RangeCable Specifications Network and Access Port PinoutsNetwork Port Connector Pin Number FunctionAccess Port Connector OL-20851-01 Basic Phone Administration Steps Example User Information for these ProceduresAdding a User to Cisco Unified CM Adding a User From an External Ldap DirectoryChoose System Ldap Ldap Directory Click Perform Full Sync NowExample doe Configuring the PhoneProceed to the section Configuring the Phone, page D-3 Appendix Configuring the Phone Appendix Configuring the Phone Click Device Associations Performing Final End User Configuration StepsChoose User Management End User Protocol Features Sccp SIPAppendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 LLDP-MED IN-5MIC Cast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDPIN-7 Srst Srtp IN-8IN-9 Vlan
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