Cisco Systems 8941, 8945 manual Configuring Softkey Templates, Supported as a, Dnd

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Chapter

Configuring Softkey Templates

Configuring Softkey Templates

Using Cisco Unified CM Administration, you can associate up to 18 softkeys with applications that are supported by the Cisco Unified IP Phone 8941 and 8945. Cisco Unified CM support the Standard User and Standard Feature softkey template.

An application that supports softkeys can have one or more standard softkey templates associated with it. You can modify a standard softkey template by making a copy of it, giving it a new name, and making updates to that copied softkey template. You can also modify a nonstandard softkey template.

To configure softkey templates, select Device > Device Settings > Softkey Template from

Cisco Unified CM Administration. To assign a softkey template to a phone, use the Softkey Template field in the Cisco Unified CM Administration Phone Configuration window. Refer to the in the Cisco Unified Communications Manager Administration Guide, Softkey Template Configuration and the Cisco Unified Communications Manager System Guide, Softkey Template.

The Cisco Unified IP Phones 8941 and 8945 do not support all the softkeys that are configurable in Softkey Template Configuration on Cisco Unified CM Administration. Cisco Unified Communications Manager allows you to enable or disable some softkeys in the control policy configuration settings, but the Cisco Unified IP Phones 8941 and 8945 do not support feature control policy configuration settings. Table 5-2lists the features, softkeys that can be configured on a softkey template, and note whether it is supported on the Cisco Unified IP Phones 8941 and 8945.

 

 

 

Note

Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but

 

 

 

 

 

unsupported softkeys do not display on the phone.

 

 

 

 

 

 

 

 

 

Table 5-2

Configurable Softkeys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Supported as a

 

 

 

 

 

 

 

 

Configurable Softkeys in the

softkey on Cisco

 

 

 

 

 

 

 

 

Softkey Template

Unified IP Phone

 

 

 

Feature

 

 

Configuration

8941 and 8945

Notes

 

 

 

 

 

 

 

 

Answer

 

 

Answer (Answer)

Yes

—

 

 

 

 

 

 

 

 

Barge

 

 

Barge (Barge)

No

—

 

 

 

 

 

 

 

 

Call Back

 

 

Call Back (CallBack)

Yes

—

 

 

 

 

 

 

 

Call Forward All

 

Forward All (cfwdAll)

Yes

Phone displays Fwd ALL or Fwd Off.

 

 

 

 

 

 

 

 

Call Park

 

 

Call Park (Park)

Yes

—

 

 

 

 

 

 

 

 

Call Pickup

 

 

Pick Up (Pickup)

Yes

—

 

 

 

 

 

 

 

 

Conference

 

 

Conference (Confrn)

Yes

Conference is a dedicated button.

 

 

 

 

 

 

 

 

Only exists on video call.

 

 

 

 

 

 

 

 

Conference List

 

 

Conference List (ConfList)

Yes

Phone displays Detail.

 

 

 

 

 

 

 

 

Divert

 

 

Immediate Divert (iDivert)

Yes

Phone displays Divert.

 

 

 

 

 

 

 

 

Do Not Disturb

 

 

Toggle Do Not Disturb

Yes

Configure Do Not Disturb as a

 

 

 

 

 

 

(DND)

 

programmable line button.

 

 

 

 

 

 

 

 

End Call

 

 

End Call (EndCall)

Yes

Phone displays Cancel if the call is not

 

 

 

 

 

 

 

 

answered.

 

 

 

 

 

 

 

 

Group Pickup

 

 

Group Pick UP (GPickUp)

Yes

—

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-20

 

 

 

 

 

 

OL-20851-01

 

 

 

 

 

 

 

 

 

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Contents Americas Headquarters Text Part Number OL-20851-01Page N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Organization OverviewAudience Chapter DescriptionCisco Unified IP Phone 8900 Series Cisco Unified Communications Manager AdministrationRelated Documentation Cisco Unified Communications Manager Business EditionConvention Description Document ConventionsCisco Product Security Overview Boldface fontImportant Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 What Networking Protocols are Used? Networking Protocol Purpose Usage NotesCDP Dynamic Host Configuration Protocol chapterAuthentication on Cisco Unified IP Phones section DhcpSee the LLDP-MED and Cisco Discovery Protocol Nologieswhitepaper0900aecd804cd46d.shtmlSIP Manager System Guide Communications Manager Security GuideChapter in the Cisco Unified Communications Related TopicsFeature Overview Configuring Telephony FeaturesRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature InformationRefer to the Troubleshooting Guide for Cisco Unified Topic ReferenceCommunications Manager Overview of Supported Security Features Feature DescriptionAccess section on Security Profiles section on page 1-13for more informationIdentifying Encrypted Phone Calls Configuration Menu section onUnderstanding Security Profiles Unified IP Phones section on page 1-16for more informationEstablishing and Identifying Secure Audio Conference Calls Feature Used Initiator’s PhoneResults of Action Supporting 802.1X Authentication on Cisco Unified IP Phones OverviewSecurity Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Communications Manager Administration Guide Communications Manager Administration Guide, CiscoCisco Communications Manager Communications Manager Administration Guide, End Task Purpose For More InformationUnified Communications Manager See the Installing the Cisco Unified IP Phone section Installing Cisco Unified IP PhonesSee the Providing Power to the Cisco Unified IP Phone See the Footstand section onRefer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications ManagerUser Guide Administration and System Guides Terminology DifferencesA P T E R Related Topic Providing Power to the Cisco Unified IP Phone Understanding the Phone Startup Process, Network Setup Menu,Power Guidelines Power OutagePower Type Guidelines Understanding Phone Configuration Files Obtaining Additional Information about PowerPurpose Related Topics Resolving Startup Problems,Understanding the Phone Startup Process Adding Phones to the Cisco Unified CM DatabaseRefer to the Cisco Unified Communications Manager Requires MAC Method Address? Adding Phones to the Cisco Unified CM DatabaseAdding Phones with Auto-Registration TapsAdding Phones with Auto-Registration and Taps Adding Phones with Cisco Unified CM Administration Adding Phones with BATDetermining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Before You Begin Network RequirementsCisco Unified Communications Manager Configuration Network and Access PortsNetwork and Access Ports, Handset, Speakerphone, Headset, Handset SpeakerphoneHeadset Audio Quality Subjective to the User See the Headset section on page 3-3for supported Installing the Cisco Unified IP PhoneSee the Network and Access Ports section on See the Adding Phones to the Cisco Unified CMCisco Unified IP Phone 8941 and 8945 Cable Connections Reducing Power Consumption on the Phone FootstandChapter Footstand Higher Viewing Angle Verifying the Phone Startup Process Lower Viewing AngleHold Mute Speaker Configuring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneBefore You Begin Procedure Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP PhoneDisplaying a Configuration Menu Select Administrator SettingsUnlocking and Locking Options, Editing Values, Network Setup Menu, IPv4 Setup Menu Options, Unlocking and Locking OptionsEditing Values Network Setup Menu Option Description To ChangeSelect Configuration PC VlanDevice Phone Phone IPv4 Setup Menu Options Related Topics Device Phone Phone Configuration Security Configuration Menu802.1X Authentication and Status Trust List MenuAuthentication Device Authentication Choose Applications AdministratorSettings Security Config Settings Security SetupOL-20851-01 Configuring Features, Templates, Services, and Users Feature Description Configuration Reference Choose System Service Parameter and selectSet Builtin Bridge Enable to On Configuration System Enterprise Phone Configuration Device Device SettingsCommon Phone Profile Administration Guide, Directory Number Features and Services Guide, Cisco CallFeatures and Services Guide, Call Display Forward Maximum Hop Count service parameterUnderstanding Directory Numbers Services Guide, Call Park and Directed CallServices Guide, Monitoring and Recording ParkSystem Guide, Understanding Directory NumbersServices Guide, Cisco Web Dialer Unified Communications Manager FeaturesServices Guide CMCServices Guide, Immediate Divert Services Guide, Do Not DisturbFeature, see the Cisco Unified Communications Manager Features and Services Guide, HoldAdministration Guide, Hunt Group Refer to Cisco Unified Communications Communications Manager FeatureServices Guide, Intercom Manager System Guide, Cisco Unified IPFeatures and Services Guide, Malicious Administration Guide, Message WaitingServices Guide, Music On Hold Features and Services Guide, Quality Features and Services Guide BargeAdministration Guide, Phone Button Unified IP Phone 8941 and 8945 User GuideBridge Configuration Overview of Supported Security FeaturesAdministration Guide, Conference Creating Custom Phone Rings sectionServices Administration Guide, Time Period Port Configuration Bridge Configuration chapterAdministration Guide, Cisco Voice-Mail Join and Direct Transfer PolicyConfiguring Corporate and Personal Directories Configuring Corporate DirectoriesConfiguring Personal Directory Modifying Phone Button Templates SynchronizerFor PAB, enter the following URL Configuring Softkey Templates Supported as aDND Setting Up Services Adding Users to Cisco Unified Communications Manager Giving Users Access to the User Options Web Pages Managing the User Options Web PagesClick Add Selected Click Device Association Enter the appropriate search criteria and click FindClick Save Selected/Changes Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing and Modifying Configuration Files Customizing the Cisco Unified IP PhoneCreating Custom Phone Rings DistinctiveRingList File Format RequirementsConfiguring a Custom Phone Ring PCM File Requirements for Custom Ring TypesConfiguring the Idle Display Field Description OL-20851-01 Model Information Screen Model Information Screen, Status Menu,Status Menu Status Messages ScreenSelect Status Messages Address. See the Network Setup Menu section Phones with Cisco Unified CM AdministrationNetwork Setup Menu section on page 4-4for Message Description Possible Explanation and ActionNetwork Setup Menu section on Menu section on page 4-4for detailsSetup Menu section on page 4-4for details on Network Statistics Screen Select Status Network StatisticsDhcp Waiting Coldboot Timeout Dhcp DisabledDhcp Reboot SET Dhcp ColdbootCall Statistics Screen Select Call StatisticsVoice Quality Metrics MOS LQKSecurity Configuration Select Administrator Settings Select Security SetupMonitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddressDisabling and Enabling Web Page Access Device InformationChoose Device Phone Network Setup UDIDescription Description Network Statistics Lldp Device Logs Streaming StatisticsStream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Troubleshooting and Maintenance Resolving Startup ProblemsChapter Resolving Startup Problems Identifying Error Messages Verifying DNS Settings Choose Tools Control Center Feature ServicesSymptom Cisco Unified IP Phone Unable to Obtain IP Address Verifying the Physical Connection Cisco Unified IP Phone Resets UnexpectedlyVerifying Dhcp Settings Identifying Intermittent Network OutagesVerifying that the Phones Have Not Been Intentionally Reset Checking Static IP Address SettingsVerifying the Voice Vlan Configuration Eliminating DNS or Other Connectivity ErrorsTroubleshooting Cisco Unified IP Phone Security Checking Power ConnectionProblem Possible Cause General Troubleshooting Tips Summary Explanation Locking Options section on page 4-3 for detailsHalfduxcollisionexceedthreshold Performing a Factory Reset Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Operation Performing ExplanationMonitoring the Voice Quality of Calls Troubleshooting Tips Metric Change ConditionWhere to Go for More Troubleshooting Information Cleaning the Cisco Unified IP PhoneChapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System How Users Configure Personal Directory Entries Installing the SynchronizerConfiguring the Synchronizer Programs Cisco Systems TabSyncInstalling the Cisco Unified CM Locale Installer Support for International Call LoggingOL-20851-01 Physical and Operating Environment Specifications Specification Value or RangeNetwork Port Connector Cable SpecificationsNetwork and Access Port Pinouts Pin Number FunctionAccess Port Connector OL-20851-01 Basic Phone Administration Steps Example User Information for these ProceduresChoose System Ldap Ldap Directory Adding a User to Cisco Unified CMAdding a User From an External Ldap Directory Click Perform Full Sync NowConfiguring the Phone Proceed to the section Configuring the Phone, page D-3Example doe Appendix Configuring the Phone Appendix Configuring the Phone Performing Final End User Configuration Steps Choose User Management End UserClick Device Associations Protocol Features Sccp SIPAppendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 LLDP-MED IN-5MIC Cast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDPIN-7 Srst Srtp IN-8IN-9 Vlan
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