Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE warranty Transferring Calls

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You can use these additional methods to view multiple calls on multiple lines:

	If you want to...	Then...

	View calls on another	1. Press			.
	line	2. Immediately press the line button					.
	line



	Switch to call overview	Press			for the highlighted line.
	Switch to call overview	Press			for the highlighted line.
	mode
	mode	The phone switches to call overview mode, displaying one call per line. The

		displayed call is either the active call or the held call with the longest
		duration.
		To return to standard viewing mode, press						, then immediately press the
		line button.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

	If you want to...	Then...

	Transfer a call without	1. From an active call, press Transfer.
	talking to the transfer	2.	Enter the target number.
	recipient	2.	Enter the target number.
	recipient	3.	Press Transfer again to complete the transfer or EndCall to cancel.
		3.
		Note If your phone supports on-hook transfer, you can alternately
			complete the transfer by hanging up.

	Talk to the transfer	1.	From an active call, press Transfer.
	recipient before transferring	2.	Enter the target number.
	a call (consult transfer)	2.	Enter the target number.
	a call (consult transfer)	3.	Wait for the transfer recipient to answer.
		3.	Wait for the transfer recipient to answer.
		4.	Press Transfer again to complete the transfer or EndCall to cancel.
		Note If your phone supports on-hook transfer, you can alternately
			complete the transfer by hanging up.

28	OL-8163-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Accessing Voice Messages Configuring Features and Services on the WebOL-8163-01 Using this Guide Getting StartedIf you want to Then Safety and Performance Information Finding Additional InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started When connecting cables Using an External Power SupplyPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Lines vs. Calls Understanding Line and Call IconsIcon Understanding Feature Availability Basic Call Handling Placing a Call-Basic OptionsTips Placing a Call-Additional Options For more informationIf you want to Then See Corporate Answering a Call Personal Directory to log Choose Personal Address BookUsing Hold and Resume Ending a CallAnswer EndCallUsing Mute Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Making Conference Calls Understanding Types of Conference CallsStandard Conference Calls Starting and Joining a Standard Conference Meet-Me Conference CallsIf you want to Press ConfListIf you want to Then Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Icon Sharing Call Information and BargingAdding Yourself to a Shared-Line Call BargeCBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Using Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Tip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesClick Service URL Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options If you Then For more informationUnified Video Advantage Quick Troubleshooting Your Phone General TroubleshootingSymptom Explanation Join failsViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA

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