Cisco Systems 7961G/7961G-GE Placing a Call-Additional Options, For more information, Corporate

Page 32

Placing a Call—Additional Options

You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options.

				For more information,
If you want to...	Then...			see...

Place a call while another call	1.	Press	for the new line. The first	Using Hold and Resume,
is active (using a different		call is automatically placed on hold.		page 26
line)	2.	Enter a number.
	2.	Enter a number.

Speed dial a number	Do one of the following:			Speed Dialing, page 34
	•	Press	(a speed-dial button).
	•	Use the Abbreviated Dial feature.
	•	Use the Fast Dial feature.

Dial from a corporate	1.	Choose	> Corporate	Using Call Logs, page 46
directory on the phone		Directory (exact name can vary).
	2.	Enter a name and press Search.
	3.	Highlight a listing and go off-hook.

Dial from a corporate	1.	Open a web browser and go to a		Using Cisco WebDialer,
directory on your personal		WebDialer-enabled corporate		page 61
computer using		directory.
Cisco WebDialer	2.	Click the number that you want to
	2.	Click the number that you want to
		dial.

Use Cisco CallBack to receive	1.	Press CallBack while listening to the		Your system
notification when a busy or		busy tone or ring sound.		administrator
ringing extension is available	2.	Hang up. Your phone alerts you
	2.	Hang up. Your phone alerts you
		when the line is free.
	3.	Place the call again.

See if a line associated with a	Look for Busy Lamp Field indicators.			Using BLF to Determine a
speed-dial, call record, or				Line State, page 41
directory listing is busy before
placing a call to that line

Make a priority (precedence)	Enter the MLPP access number, then			Prioritizing Critical Calls,
call	enter the phone number.			page 40

24	OL-8163-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Accessing Voice Messages Configuring Features and Services on the WebOL-8163-01 If you want to Then Using this GuideGetting Started Waarschuwing Belangrijke Veiligheidsinstructies Safety and Performance InformationFinding Additional Information Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started Power Outage When connecting cablesUsing an External Power Supply Accessibility Features Using External DevicesConnecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your Phone Icon Understanding Lines vs. Calls Understanding Line and Call Icons Understanding Feature Availability Tips Basic Call HandlingPlacing a Call-Basic Options Placing a Call-Additional Options For more informationIf you want to Then See CorporateAnswering a Call PersonalDirectory to log Choose Personal Address BookUsing Hold and Resume Ending a CallAnswer EndCallViewing Multiple Calls Using MuteSwitching Between Multiple Calls Transferring Calls Forwarding All Calls to Another Number Standard Conference Calls Making Conference CallsUnderstanding Types of Conference Calls Starting and Joining a Standard Conference Meet-Me Conference CallsIf you want to Press ConfListIf you want to Then Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Icon Sharing Call Information and BargingCBarge Adding Yourself to a Shared-Line CallBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer User Preferences Rings Using Phone SettingsCustomizing Rings and Message Indicators User Preferences Background Images Customizing the Phone ScreenUser Preferences Contrast Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Tip Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsClick Service URL Setting Up Phone Services on the WebClick Phone Services Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options If you Then For more informationUnified Video Advantage Quick Troubleshooting Your Phone General TroubleshootingSymptom Explanation Join failsIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA

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