Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE warranty Accessing Voice Messages

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Accessing Voice Messages

To access voice messages, use the button.

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message system.

	If you want to...	Then...
	Set up and personalize	Press	and follow the voice instructions.
	your voice message	If a menu appears on your screen, choose an appropriate menu item.
	service
	service

	See if you have a new	Look for:
	voice message	• A steady red light on your handset. (This indicator can vary. See the

		“Customizing Rings and Message Indicators” section on page 44.)

•A flashing message waiting icon and text message on your screen.

	Listen to your voice	Press	.
	messages or access the	Depending on your voice message service, doing so either auto-dials the
	voice messages menu
	voice messages menu	message service or provides a menu on your screen.
		message service or provides a menu on your screen.

	Send a call to your	Press iDivert.
	voice message system	The iDivert feature automatically transfers a call (including a ringing or

		held call) to your voice message system. Callers will hear your voice
		message greeting and can leave you a message.

52	OL-8163-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Accessing Voice Messages Configuring Features and Services on the WebOL-8163-01 Using this Guide Getting StartedIf you want to Then Safety and Performance Information Finding Additional InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started When connecting cables Using an External Power SupplyPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Lines vs. Calls Understanding Line and Call IconsIcon Understanding Feature Availability Basic Call Handling Placing a Call-Basic OptionsTips Placing a Call-Additional Options For more informationIf you want to Then See CorporateAnswering a Call PersonalDirectory to log Choose Personal Address BookUsing Hold and Resume Ending a CallAnswer EndCallUsing Mute Switching Between Multiple CallsViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Making Conference Calls Understanding Types of Conference CallsStandard Conference Calls Starting and Joining a Standard Conference Meet-Me Conference CallsIf you want to Press ConfListIf you want to Then Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Icon Sharing Call Information and BargingAdding Yourself to a Shared-Line Call BargeCBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Using Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Tip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesClick Service URL Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options If you Then For more informationUnified Video Advantage Quick Troubleshooting Your Phone General TroubleshootingSymptom Explanation Join failsViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA

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