Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE Replacement, Repair, or Refund Policy for Hardware

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Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference.

Company product purchased from

Company telephone number

Product model number

Product serial number

Maintenance contract number

68	OL-8163-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Accessing Voice Messages Configuring Features and Services on the WebOL-8163-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Placing a Call-Additional Options For more informationIf you want to Then See CorporateAnswering a Call PersonalDirectory to log Choose Personal Address BookUsing Hold and Resume Ending a CallAnswer EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Understanding Types of Conference Calls Making Conference CallsStandard Conference Calls Starting and Joining a Standard Conference Meet-Me Conference CallsIf you want to Press ConfListIf you want to Then Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Icon Sharing Call Information and BargingBarge Adding Yourself to a Shared-Line CallCBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Customizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Tip Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsClick Phone Services Setting Up Phone Services on the WebClick Service URL Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options If you Then For more informationUnified Video Advantage Quick Troubleshooting Your Phone General Troubleshooting Symptom Explanation Join failsUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA

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