Cisco Systems 7961G/7961G-GE Using a Shared Line, Understanding Shared Lines, Remote-in-Use Icon

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Using a Shared Line

Your system administrator might ask you to use a shared line if you:

Have multiple phones and want one phone number

Share call-handling tasks with coworkers

Handle calls on behalf of a manager

Understanding Shared Lines

Remote-in-Use Icon

The Remote-in-Use icon appears when another phone that shares your line has a connected call. You can place and receive calls as usual on the shared line, even when the Remote-in-Use icon appears.

Sharing Call Information and Barging

Phones that share a line each display information about calls that are placed and received on the shared line. This information might include caller ID and call duration. (See the Privacy section for exceptions.)

When call information is visible in this way, you and coworkers who share a line can add yourselves to calls using either Barge or cBarge. See the “Adding Yourself to a Shared-Line Call” section on page 37.

Privacy

If you do not want coworkers who share your line to see information about your calls, enable the Privacy feature. Doing so also prevents coworkers from barging your calls. See the “Preventing Others from Viewing or Barging a Shared-Line Call” section on page 38.

Note The maximum number of calls that a shared line supports can vary by phone.

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OL-8163-01

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Accessing Voice Messages Configuring Features and Services on the WebOL-8163-01 If you want to Then Using this GuideGetting Started Waarschuwing Belangrijke Veiligheidsinstructies Safety and Performance InformationFinding Additional Information Varoitus Tärkeitä Turvallisuusohjeita Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE SegurançaVarning! Viktiga Säkerhetsanvisningar Spara Dessa AnvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started Power Outage When connecting cablesUsing an External Power Supply Accessibility Features Using External DevicesConnecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Understanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneIcon Understanding Lines vs. CallsUnderstanding Line and Call Icons Understanding Feature Availability Tips Basic Call HandlingPlacing a Call-Basic Options Placing a Call-Additional Options For more informationIf you want to Then See CorporateAnswering a Call PersonalDirectory to log Choose Personal Address BookUsing Hold and Resume Ending a CallAnswer EndCallViewing Multiple Calls Using MuteSwitching Between Multiple Calls Transferring Calls Forwarding All Calls to Another Number Standard Conference Calls Making Conference CallsUnderstanding Types of Conference Calls Starting and Joining a Standard Conference Meet-Me Conference CallsIf you want to Press ConfListIf you want to Then Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesRemote-in-Use Icon Sharing Call Information and BargingCBarge Adding Yourself to a Shared-Line CallBarge Storing and Retrieving Parked Calls Press PrivateMaking and Receiving Secure Calls Tracing Suspicious CallsPrioritizing Critical Calls If you ThenUsing Cisco Extension Mobility Using BLF to Determine a Line StateUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer User Preferences Rings Using Phone SettingsCustomizing Rings and Message Indicators User Preferences Background Images Customizing the Phone ScreenUser Preferences Contrast Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Tip Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone SubmitPress Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Accessing Your User Options Web Pages Customizing Your Phone on the WebIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Fast Dials Click Add NewSetting Up Speed Dials on the Web Click Speed DialsClick Service URL Setting Up Phone Services on the WebClick Phone Services Controlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options If you Then For more informationUnified Video Advantage Quick Troubleshooting Your Phone General TroubleshootingSymptom Explanation Join failsIf you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.