Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE Picking Up a Redirected Call on Your Phone, Tips

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Advanced Call Handling

Picking Up a Redirected Call on Your Phone

Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers.

If you want to...

Then...

 

 

 

Answer a call that is ringing on

1.

Do one of the following:

another extension within your call

 

• If the PickUp softkey is available, press it.

pickup group

 

 

• If the PickUp softkey is not available, go off-hook

 

 

 

 

to display it, then press PickUp.

 

 

If your phone supports auto-pickup, you are now

 

 

connected to the call.

 

2.

If the call rings, press Answer to connect to the call.

 

 

 

Answer a call that is ringing on

1.

Do one of the following:

another extension outside of your

 

• If the GPickUp softkey is available, press it.

group

 

 

• If the GPickUp softkey is not available, go

 

 

 

 

off-hook to display it, then press GPickUp.

 

2.

Enter the group pickup code.

 

 

If your phone supports auto-pickup, you are now

 

 

connected to the call.

 

3.

If the call rings, press Answer to connect to the call.

 

 

 

Answer a call that is ringing on

1.

Do one of the following:

another extension in your group or

 

• If the OPickUp softkey is available, press it.

in an associated group

 

 

• If the OPickUp softkey is not available, go

 

 

 

 

off-hook to display it, then press OPickUp.

 

 

If your phone supports auto-pickup, you are now

 

 

connected to the call.

 

2.

If the call rings, press Answer to connect to the call.

 

 

 

Tips

•Pressing PickUp and GPickUp connects you to the call that has been ringing for the longest time.

•Pressing OPickUp connects you to the call in the pickup group with the highest priority.

•If you have multiple lines and want to pick up the call on a non-primary line, first press for the desired line, then press a Call PickUp softkey.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP)

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Configuring Features and Services on the Web Accessing Voice MessagesOL-8163-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä TurvallisuusohjeitaAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla SicurezzaSpara Dessa Anvisningar Varning! Viktiga SäkerhetsanvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Audio Quality Subjective to the User Headset InformationUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Cleaning the Phone Screen Understanding Phone Screen FeaturesUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips Corporate Placing a Call-Additional OptionsFor more information If you want to Then SeeChoose Personal Address Book Answering a CallPersonal Directory to logEndCall Using Hold and ResumeEnding a Call AnswerSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Understanding Types of Conference Calls Making Conference CallsStandard Conference Calls Press ConfList Starting and Joining a Standard ConferenceMeet-Me Conference Calls If you want toIf you want to Then Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Sharing Call Information and Barging Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconBarge Adding Yourself to a Shared-Line CallCBarge Press Private Storing and Retrieving Parked CallsTracing Suspicious Calls Making and Receiving Secure CallsIf you Then Prioritizing Critical CallsUsing BLF to Determine a Line State Using Cisco Extension MobilityObtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer Customizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Tip Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Submit Using Personal Directory on Your PhonePersonal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logClick Add New Choose User Options Fast DialsClick Speed Dials Setting Up Speed Dials on the WebClick Phone Services Setting Up Phone Services on the WebClick Service URL Choose User Options User Settings Controlling User Settings on the WebClick Line Settings Controlling Line Settings on the WebChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUnified Video Advantage Quick Join fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA
Related manuals
Manual 92 pages 13.94 Kb

7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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