Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE warranty Forwarding All Calls to Another Number, Tips

Page 37

Basic Call Handling

	If you want to...	Then...

	Transfer two current calls	1.	Scroll to highlight any call on the line.
	to each other (direct	2.	Press Select.
	transfer) without staying on	2.	Press Select.
	transfer) without staying on	3.	Repeat this process for the second call.
	the line	3.	Repeat this process for the second call.
	the line
		4.	With one of the selected calls highlighted, press DirTrfr. (To
			display DirTrfr, you might need to press more.)
			The two calls connect to each other and drop you from the call.
		Note If you want to stay on the line with the callers, use Join instead.

	Redirect a call to your voice	Press iDivert. The call is automatically transferred to your voice
	messaging system	message greeting. You can use iDivert with a call that is active, ringing,
		or on hold.

Tips

•If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press Transfer and then hang up.

•If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again places the call on hold.

•You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it.

Forwarding All Calls to Another Number

You can use Call Forward All to redirect incoming calls from your phone to another number.

If you want to...	Then...

Set up call forwarding on your	Press CFwdALL and enter a target phone number.
primary line

Cancel call forwarding on	Press CFwdALL.
your primary line

Verify that call forwarding is	Look for:
enabled on your primary line	• The call forward icon above the primary phone number:	.
	• The call forward icon above the primary phone number:	.
	• The call forwarding target number in the status line.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP)

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Contents Including License and Warranty Page Common Phone Tasks Button Icons Contents Using a Handset, Headset, and Speakerphone Configuring Features and Services on the Web Accessing Voice MessagesOL-8163-01 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationWaarschuwing Belangrijke Veiligheidsinstructies Warnung Wichtige Sicherheitshinweise Varoitus Tärkeitä TurvallisuusohjeitaAviso Instruções Importantes DE Segurança Avvertenza Importanti Istruzioni Sulla SicurezzaSpara Dessa Anvisningar Varning! Viktiga SäkerhetsanvisningarGuarde Estas Instruções GEM Disse Anvisninger OL-8163-01 Getting Started Using an External Power Supply When connecting cablesPower Outage Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with Taps Audio Quality Subjective to the User Headset InformationUnderstanding Buttons and Hardware An Overview of Your PhoneCisco Unified IP Phone 7961G and 7961G-GE Description Description For more information, see Cleaning the Phone Screen Understanding Phone Screen FeaturesUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusUnderstanding Line and Call Icons Understanding Lines vs. CallsIcon Understanding Feature Availability Placing a Call-Basic Options Basic Call HandlingTips For more information Placing a Call-Additional OptionsIf you want to Then See CorporatePersonal Answering a CallDirectory to log Choose Personal Address Book Ending a Call Using Hold and Resume Answer EndCallSwitching Between Multiple Calls Using MuteViewing Multiple Calls Transferring Calls Forwarding All Calls to Another Number Understanding Types of Conference Calls Making Conference CallsStandard Conference Calls Meet-Me Conference Calls Starting and Joining a Standard ConferenceIf you want to Press ConfListIf you want to Then Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call HandlingPicking Up a Redirected Call on Your Phone Understanding Shared Lines Using a Shared LineRemote-in-Use Icon Sharing Call Information and BargingBarge Adding Yourself to a Shared-Line CallCBarge Press Private Storing and Retrieving Parked CallsTracing Suspicious Calls Making and Receiving Secure CallsIf you Then Prioritizing Critical CallsUsing BLF to Determine a Line State Using Cisco Extension MobilityObtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing AutoAnswer Customizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Tip Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Submit Using Personal Directory on Your PhonePersonal Directory Personal Fast Dials Press Fast DialTips Accessing Voice Messages Customizing Your Phone on the Web Accessing Your User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Add New Choose User Options Fast DialsClick Speed Dials Setting Up Speed Dials on the WebClick Phone Services Setting Up Phone Services on the WebClick Service URL Choose User Options User Settings Controlling User Settings on the WebClick Line Settings Controlling Line Settings on the WebChange the ring pattern Select a device Per line Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUnified Video Advantage Quick General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Join failsUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-8163-01 Page OL-8163-01 See also QRT OL-8163-01 Page USA

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