Cisco Systems 7970 manual Understanding Touchscreen Features, Understanding Line and Call Icons

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Understanding Line and Call Icons

Your phone displays icons to help you determine the line and call state.

Icon	Line or call state	Description

	On-hook line	No call activity on this line.

	Off-hook line	You are dialing a number or an outgoing call is ringing.

	Connected call	You are connected to the other party.

	Ringing call	A call is ringing on one of your lines.

	Call on hold	You have put the call on hold. See Using Hold and Resume, page 20.

	Remote-in-use	Another phone that shares your line has a connected call. See Using
		a Shared Line, page 35.

	Reverting call	A holding call is reverting to your phone. See Using Hold and
		Resume, page 20.

	Authenticated call	See Making and Receiving Secure Calls, page 38.

	Encrypted call	See Making and Receiving Secure Calls, page 38.

	Idle line (BLF)	See Using BLF to Determine a Line State, page 38.

	Busy line (BLF)	See Using BLF to Determine a Line State, page 38.

	Line in Do Not	See Using BLF to Determine a Line State, page 38.
	Disturb (BLF)

	Idle Intercom line	The intercom line is not in use. See Placing or Receiving Intercom
		Calls, page 30.

	One-way intercom	The intercom line is sending or receiving one-way audio. See Placing
	call	or Receiving Intercom Calls, page 30.

	Two-way intercom	The recipient pressed the intercom line to activate two-way audio
	call	with the caller. See Placing or Receiving Intercom Calls, page 30.

Understanding Touchscreen Features

This is what your main touchscreen might look like with active calls and several feature menus open.

10	OL-14682-01

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Using External Devices Safety and Performance InformationPower Outage Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareDescription Understanding Lines vs. Calls Understanding Touchscreen Features Understanding Line and Call IconsIcon Line or call state Description Understanding Feature Buttons and Menus, To choose a Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature SoftkeyUnderstanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeePlacing a Call-Additional Options CorporateAnswering a Call If you want to Then For more information, seeEnding a Call AnswerTip Using Hold and Resume Or EndCallIf you want to Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberPress CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages,Using Conference Features Making Conference CallsPress DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants,Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference ListYou cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use IconPrivacy Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging CBarge and BargeUsing Barge Features Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure CallsTracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call,Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset. If Using AutoAnswer Obtaining a HeadsetUser Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Options Web Pages,User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background ImagesMissed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press DeleteTip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Customizing Rings and Message Indicators,If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options DeviceIf you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address BookCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New Choose User Options Device Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesControlling User Settings on the Web Click Service URLChoose User Options User Settings Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call HandlingSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and MaintainingViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-14682-01 FAC 18 PAB Page Taps Page USA

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