Cisco Systems 7970 manual Tracing Suspicious Calls, Prioritizing Critical Calls

•Encrypted call—The phone is receiving and transmitting encrypted audio (your conversation) within the Cisco IP network. Encrypted calls are also authenticated.

•Non-securecall—At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified.

If you want to...	Then...
Check the security level of a call or	Look for a security icon in the top right corner of the call
conference	activity area, next to the call duration timer:
	Authenticated call or conference
	Encrypted call or conference
	Non-secure call or conference
Determine if secure calls can be	Contact your system administrator.
made in your company

Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator.

Tracing Suspicious Calls

(SCCP phones only)

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

If you want to...	Then...
Notify your system	Press MCID or Malicious Call ID.
administrator about a	Your phone plays a tone and displays the message, “MCID successful.”
suspicious or harassing call

Prioritizing Critical Calls

(SCCP phones only)

In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1 39