Cisco Systems 7970 Advanced Call Handling, See Using AutoAnswer, State, See Using Cisco Extension

Page 76

If you...

Then...

For more information...

 

 

 

Share phones or office

Consider using:

Ask your system administrator

space with coworkers

Call Park to store and retrieve

about these features and see the:

 

 

 

 

calls without using the transfer

Advanced Call Handling,

 

feature.

 

page 32.

 

Call Pickup to answer calls ringing

Using a Shared Line, page 35.

 

on another phone.

Using Cisco Extension

 

 

 

A shared line to view or join

 

Mobility, page 41.

 

coworkers’ calls.

 

 

 

Cisco Extension Mobility to apply

 

 

 

your phone number and user

 

 

 

profile to a shared

 

 

 

Cisco Unified IP Phone.

 

 

 

 

 

Answer calls frequently

Ask your system administrator to set

See Using AutoAnswer, page 45.

or handle calls on

up the AutoAnswer feature for your

 

 

someone’s behalf

phone.

 

 

 

 

 

Need to make video

Consider using Cisco Unified Video

Contact your system

calls (SCCP phones

Advantage, which enables you to make

administrator for additional

only)

video calls using your Cisco Unified

assistance and see the

 

IP Phone, your personal computer, and

Cisco Unified Video Advantage

 

an external video camera.

Quick Start Guide and User

 

 

Guide.

 

 

 

Determine the state of a

Ask your administrator to set up the

See Using BLF to Determine a Line

phone line associated

Busy Lamp Field (BLF) feature for

State, page 38.

with a speed-dial

your phone.

 

 

button, call log, or

 

 

 

directory listing on

 

 

 

your phone

 

 

 

 

 

 

Want to temporarily

Ask your system administrator about

See Using Cisco Extension

apply your phone

the Cisco Extension Mobility Service.

Mobility, page 41.

number and settings to

 

 

 

a shared

 

 

 

Cisco Unified IP Phone

 

 

 

 

 

 

 

68

OL-14682-01

Image 76
Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Safety and Performance Information Power OutageUsing External Devices Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and HardwareDescription Understanding Lines vs. Calls Understanding Line and Call Icons Understanding Touchscreen FeaturesIcon Line or call state Description Understanding Feature Buttons and Menus, Cleaning and Maintaining the Touchscreen Choosing Touchscreen ItemsTo choose a Do thisUnderstanding Feature Buttons and Menus Accessing the Help System on Your PhoneUnderstanding Feature Availability Feature SoftkeyUnderstanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePlacing a Call-Additional Options CorporateAnswering a Call If you want to Then For more information, seeAnswer Ending a CallTip Or EndCall Using Hold and ResumeIf you want to Using Mute Switching Between Multiple CallsSwitching an In-Progress Call to Another Phone Viewing Multiple CallsTransferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another NumberUsing Do Not Disturb Settings on the Web,Press CFwdALL or Forward All User Options Web Pages,Making Conference Calls Using Conference FeaturesPress DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants,Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use IconUsing Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and BargeUsing Barge Features Press PrivateUsing BLF to Determine a Line State Making and Receiving Secure CallsPrioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call,Phone, See Placing a Call-Additional Options, User Using a Handset, Headset, and SpeakerphonePreferences Audio Preferences Wideband Handset. If Using AutoAnswer Obtaining a HeadsetChanging Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Options Web Pages,Customizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press DeleteTip Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast DialsTips Accessing Voice Messages Customizing Rings and Message Indicators,Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Setting Up Speed Dials on the Web See Configuring Fast Dials on the Web,Choose User Options Device Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesClick Service URL Controlling User Settings on the WebChoose User Options User Settings Controlling Line Settings on the Web Click Line SettingsChange the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access ListsChoose User Options Mobility Settings Remote Destinations Click Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using AutoAnswer, See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call HandlingTroubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and MaintainingUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex OL-14682-01 FAC 18 PAB Page Taps Page USA
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