Cisco Systems 7970 manual Common Phone Tasks

Page 3

Common Phone Tasks

View online help on	Press	.
phone

Place a call	Go off-hook before or
	after dialing a number.

Redial a number	Press Redial.

Switch to handset	Pick up the handset.
during a call

Switch to speaker or	Press	or	, then
headset during a call	hang up the handset.

Mute your phone	Press	.

Use your call logs	Press		to choose a
	call log. To dial, highlight
	a listing and go off-hook.

Edit a number	Press EditDial, << or >>.

Hold/resume a call	Press Hold or Resume.

Transfer call to new	Press Transfer, enter the
number	number, then press
	Transfer again.

Place an intercom call Press intercom button, enter a number if necessary, and speak after you hear the tone.

Start a standard (ad	Press more > Confrn, dial
hoc) conference call	the participant, then press
	Confrn again.

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

© 2007 Cisco Systems, Inc. All rights reserved.

OL-14682-01

QUICK REFERENCE

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

(SCCP and SIP)

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial	Dial using a speed dial index
	number

Answer	Answer a call

Back	Return to the previous Help topic

Barge	Add yourself to a call on a shared
	line

CallBack	Receive notification when a busy
	extension becomes available

Cancel	Cancel an action or exit a screen
	without applying changes

cBarge	Add yourself to a call on a shared
	line and establish a conference

CFwdALL	Setup/cancel call forwarding

Clear	Delete records or settings

Close	Close the current window

ConfList	View conference participants

Confrn	Create a conference call

Delete	Remove characters to the right of
	the cursor when using EditDial

Details	Open the Details record for a
(SCCP only)	multiparty call in the Missed Calls
	and Received Calls logs

Dial	Dial a phone number

DirTrfrs	Transfer two calls to each other
(SCCP only)

DND	Turn on/off Do Not Disturb
	(DND)

EditDial	Edit a number in a call log

EndCall	Disconnect the current call or the
	current intercom call

Erase	Reset settings to their defaults

Exit	Return to the previous screen

Image 3

Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneDescription Understanding Lines vs. Calls Understanding Touchscreen Features Understanding Line and Call IconsIcon Line or call state Description Understanding Feature Buttons and Menus, Do this Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Understanding Feature AvailabilityUnderstanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Placing a Call-Additional OptionsIf you want to Then For more information, see Answering a CallEnding a Call AnswerTip Using Hold and Resume Or EndCallIf you want to Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward AllUsing Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging PrivacyPress Private Using Barge FeaturesMaking and Receiving Secure Calls Using BLF to Determine a Line StateTracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset. If Obtaining a Headset Using AutoAnswerOptions Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsTip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialTips Customizing Rings and Message Indicators, Accessing Voice MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New Click Speed Dials Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web Click Service URLChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-14682-01 FAC 18 PAB Page Taps Page USA

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