Cisco Systems 7970 manual Using a Handset, Headset, and Speakerphone

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Managing Business Calls Using a Single Phone Number 41

Using a Handset, Headset, and Speakerphone 44

Obtaining a Headset 45

Using AutoAnswer 45

Changing Phone Settings 46

 

 

 

 

Customizing Rings and Message Indicators

46

 

 

Customizing the Touchscreen 47

 

 

 

 

Using Call Logs and Directories 48

 

 

 

 

Using Call Logs

48

 

 

 

 

Directory Dialing

50

 

 

 

 

Using Corporate Directory on Your Phone

50

 

 

Using Personal Directory on Your Phone

51

 

 

Accessing Voice Messages 54

 

 

 

 

Using the User Options Web Pages 55

 

 

 

Accessing Your User Options Web Pages

55

 

 

 

Configuring Features and Services on the Web 56

 

 

Using Personal Directory on the Web

56

 

 

 

Using Your Personal Address Book on the Web

56

 

Configuring Fast Dials on the Web

57

 

 

Using the Address Book Synchronization Tool

58

 

Setting Up Speed Dials on the Web 58

 

 

 

Setting Up Phone Services on the Web

59

 

 

Controlling User Settings on the Web

60

 

 

Controlling Line Settings on the Web

61

 

 

 

Setting Up Phones and Access Lists for Mobile Connect

63

Using Cisco WebDialer 65

 

 

 

 

Understanding Additional Configuration Options

67

 

Troubleshooting Your Phone 69

 

 

 

 

General Troubleshooting 69

 

 

 

 

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneDescription Understanding Lines vs. Calls Understanding Line and Call Icons Understanding Touchscreen FeaturesIcon Line or call state Description Understanding Feature Buttons and Menus, Do this Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Understanding Feature AvailabilityUnderstanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Placing a Call-Additional OptionsIf you want to Then For more information, see Answering a CallAnswer Ending a CallTip Or EndCall Using Hold and ResumeIf you want to Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward AllMaking Conference Calls Using Conference FeaturesPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging PrivacyPress Private Using Barge FeaturesMaking and Receiving Secure Calls Using BLF to Determine a Line StatePrioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,Phone, See Placing a Call-Additional Options, User Using a Handset, Headset, and SpeakerphonePreferences Audio Preferences Wideband Handset. If Obtaining a Headset Using AutoAnswerOptions Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsTip Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialTips Customizing Rings and Message Indicators, Accessing Voice MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Click Speed Dials Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Phone Services Setting Up Phone Services on the WebClick Service URL Controlling User Settings on the WebChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationUsing the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-14682-01 FAC 18 PAB Page Taps Page USA
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