Cisco Systems 7970 manual Using Hold and Resume, Or EndCall, If you want to

If you want to...	Then...
Hang up while using the speakerphone	Press	or EndCall.
Hang up one call, but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon appears next to the caller ID and the corresponding line button flashes green .

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing after a certain period of time. The “reverting” call remains on hold until you resume it or until Hold Reversion times out.

Your phone indicates the presence of a reverting call by:

•Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).

•Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.

•Displaying the animated Hold Reversion icon next to the caller ID for the held call.

•Displaying a flashing amber line button (depending on the line state).

If you want to...	...Then
Put a call on hold	1.	Make sure the appropriate call is highlighted.
	2.	Press Hold.
Remove a call from	1.	Make sure the appropriate call is highlighted.
hold on the current line	2.	Press Resume.
Remove a call from	1.	Press the appropriate line button:	or	(flashing). Doing so might
hold on a different line		cause a held call to resume automatically:
		• If there is a reverting call on the line, that call will resume.
		• If there is more than one reverting call on the line, the oldest
		reverting call will resume.
		• If a non-reverting held call is the only call on the line, it will
		resume.
	2.	If necessary, scroll to the appropriate call and press Resume.

Tips

•Engaging the Hold feature typically generates music or a beeping tone.

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