Cisco Systems 7970 manual Getting Started, Using this Guide, If you want to Then

Page 9

Getting Started

Using this Guide

This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities or refer to the table below for pointers to commonly used sections.

If you want to...

Then...

 

 

 

 

Explore your phone on your own

Press

on the phone when you need assistance.

 

 

Review safety information

See Safety and Performance Information, page 2.

 

 

Connect your phone

See Connecting Your Phone, page 4.

 

 

Use your phone after it is installed

Start with An Overview of Your Phone, page 7.

 

 

Learn what the button lights mean

See Understanding Buttons and Hardware, page 7.

 

 

Learn about the touchscreen

See Understanding Touchscreen Features, page 10.

 

 

Make calls

See Placing a Call—Basic Options, page 16.

 

 

Put calls on hold

See Using Hold and Resume, page 20.

 

 

Mute calls

See Using Mute, page 21.

 

 

Transfer calls

See Transferring Calls, page 23.

 

 

Make conference calls

See Making Conference Calls, page 26.

 

 

Set up speed dialing

See Speed Dialing, page 32.

 

 

Share a phone number

See Using a Shared Line, page 35.

 

 

Use your phone as a speakerphone

See Using a Handset, Headset, and Speakerphone, page 44.

 

 

Change the ring volume or tone

See Changing Phone Settings, page 46.

 

 

View your missed calls

See Using Call Logs, page 48.

 

 

Listen to your voice messages

See Accessing Voice Messages, page 54.

 

 

See softkey and icon definitions

Refer to the Quick Reference Card in the front of this guide.

 

 

 

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneDescription Understanding Lines vs. Calls Understanding Touchscreen Features Understanding Line and Call IconsIcon Line or call state Description Understanding Feature Buttons and Menus, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenTo choose a Do thisAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Understanding Feature AvailabilityUnderstanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeCorporate Placing a Call-Additional OptionsIf you want to Then For more information, see Answering a CallEnding a Call AnswerTip Using Hold and Resume Or EndCallIf you want to Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemSettings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages,Using Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListYou cannot place an intercom call on hold Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconSharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and BargePress Private Using Barge FeaturesMaking and Receiving Secure Calls Using BLF to Determine a Line StateTracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call,Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset. If Obtaining a Headset Using AutoAnswerCustomizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages,User Preferences Brightness Customizing the TouchscreenUser Preferences Viewing Angle User Preferences Background ImagesUsing Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press DeleteTip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialTips Customizing Rings and Message Indicators, Accessing Voice MessagesAccessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New See Configuring Fast Dials on the Web, Setting Up Speed Dials on the WebChoose User Options Device Click Speed DialsClick Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web Click Service URLChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call HandlingGeneral Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and MaintainingViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-14682-01 FAC 18 PAB Page Taps Page USA
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