Cisco Systems 7970 manual You cannot place an intercom call on hold

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•You cannot place an intercom call on hold.

Note If you log into your desk phone every day using your Extension Mobility profile, make sure that your system administrator configures your Extension Mobility profile to include the intercom feature.

If you want to...	Then...

Place an intercom call to a	Press	(intercom target line) and, after you hear the
preconfigured intercom target	intercom-alert tone, begin speaking.

Place an intercom call to any	Press	(intercom line). Enter the intercom target number or
intercom number	press a speed-dial number for your target. After you hear the
	intercom-alert tone, begin speaking.

Receive an intercom call	When you hear the intercom-alert tone, handle the call in one of
	these ways:
	• Listen to the message in one-way audio.
	• Talk to the caller by pressing		(active intercom line).
	• Press End Call with the intercom call in focus.

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Contents Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your PhoneDescription Understanding Lines vs. Calls Understanding Touchscreen Features Understanding Line and Call IconsIcon Line or call state Description Understanding Feature Buttons and Menus, Do this Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items To choose aAccessing the Help System on Your Phone Understanding Feature Buttons and MenusFeature Softkey Understanding Feature AvailabilityUnderstanding SIP vs. Sccp If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationCorporate Placing a Call-Additional OptionsIf you want to Then For more information, see Answering a CallEnding a Call AnswerTip Using Hold and Resume Or EndCallIf you want to Switching Between Multiple Calls Using MuteViewing Multiple Calls Switching an In-Progress Call to Another PhoneTransferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message SystemUser Options Web Pages, Using Do Not DisturbSettings on the Web, Press CFwdALL or Forward AllUsing Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using ConferenceUsing Join Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference ParticipantsYou cannot place an intercom call on hold Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Remote-in-Use Icon Using a Shared LineLogging Out of Hunt Groups Understanding Shared LinesCBarge and Barge Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging PrivacyPress Private Using Barge FeaturesMaking and Receiving Secure Calls Using BLF to Determine a Line StateTracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then See Answering a Call, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset. If Obtaining a Headset Using AutoAnswerOptions Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences RingsUser Preferences Background Images Customizing the TouchscreenUser Preferences Brightness User Preferences Viewing AnglePress Delete Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsTip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast DialTips Customizing Rings and Message Indicators, Accessing Voice MessagesOptions Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do thisChoose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web If you want to Then do this after you logCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New Click Speed Dials Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Choose User Options DeviceClick Phone Services Setting Up Phone Services on the WebControlling User Settings on the Web Click Service URLChoose User Options User Settings Click Line Settings Controlling Line Settings on the WebChange the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectClick Remote Destinations Choose User Options Mobility Settings Remote DestinationsUsing Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information Advanced Call Handling See Using AutoAnswer,See Using BLF to Determine a Line See Using Cisco ExtensionSee Cleaning and Maintaining Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationViewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex OL-14682-01 FAC 18 PAB Page Taps Page USA

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