Cisco Systems MD-110 manual Integration Description

Page 15

Chapter 1 Ericsson MD-110 Serial Integration

Integration Description

Integration Description

The Ericsson MD-110 integration uses a data link, which consists of an RS-232 serial cable connecting the phone system and the Cisco Unity server. The voice messaging lines from the phone system connect to the analog voice cards in the Cisco Unity server. The following illustration shows the required connections.

Figure 1-1 Connections Between the Phone System and Cisco Unity

Phone system

Cisco Unity server

RS-232 serial cable Analog lines

55423

The phone system sends the following information through the data link:

•The extension of the called party

•The reason for the forward (the extension is busy, does not answer, or is set to forward all calls)

•The extension of the calling party (for internal calls) or the phone number of the calling party (if it is an external call and the system uses caller ID)

Cisco Unity uses this information to answer the call appropriately. For example, a call forwarded to Cisco Unity is answered with the personal greeting of the subscriber. If the phone system routes the call to Cisco Unity without this information, Cisco Unity answers with the opening greeting.

 

 

Ericsson MD-110 Serial Integration Guide

 

 

 

 

 

 

OL-1290-01

 

 

1-3

 

 

 

Page 14 Page 16
Image 15
Page 14 Page 16
Contents Ericsson MD-110 Serial Integration Guide Ericsson MD-110 Serial Integration Guide Dual Phone System Integration Shutting Down or Restarting the Cisco Unity Server A-2 Audience PurposeOrganization ConventionsConvention Description Document Location Cisco Unity DocumentationWorld Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering DocumentationDocumentation Feedback Technical Assistance Center To access Cisco.com, go to the following websiteObtaining Technical Assistance Cisco.comContacting TAC by Using the Cisco TAC Website Xii Integration Steps Integration OverviewRequirements Phone SystemCisco Unity Server Connections Between the Phone System and Cisco Unity Integration DescriptionIntegration Features Switch Parameter Required Setting Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Go to System Licensing Licensed FeaturesTo enter port settings To enable extensions beginning with zeroChange the final digit to 1, so the line reads To program the phone system Programming the Phone SystemTransfer type Usage Is restartedTo set up the test configuration Testing the IntegrationNotification MonitorTo test an external call with release transfer To set up supervised transfer on Cisco Unity To test an internal call with release transferTransfer To return Example Subscriber to the default settings Set the Rings to Wait For field to Click the Save iconTo test supervised transfer Ericsson MD-110 Serial Integration Testing the Integration OL-1290-01 Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledEricsson MD-110 Serial Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To reach someone on the traditional phone system To specify switch settings for Cisco CallManagerGo to System Switch IP Switch To modify voice port settingsEricsson MD-110 Serial Integration Guide OL-1290-01 Changing the Number of Installed Ports Programs To reinstall the AV-Cisco Tapi service providerTo remove the existing AV-Cisco TSP Stop UnityRestart the Cisco Unity server To exit the Cisco Unity software from another computer Exiting the Cisco Unity SoftwareClick Shut Down or Restart Starting the Cisco Unity SoftwareClick Shut Down To shut down or restart the Cisco Unity serverTo start the Cisco Unity software from another computer Click Start Cisco UnityOL-1290-01 Phone System Integration To set the Port assignments in the Registry

MD-110 specifications

Cisco Systems MD-110 is a powerful communication solution designed to enhance enterprise voice and video capabilities, making it an integral component for organizations looking to streamline their communication infrastructure. This system is particularly beneficial for those utilizing Cisco's unified communications architecture, providing seamless integration and reliability.

One of the main features of the MD-110 is its support for both traditional and modern communication methods. It allows businesses to leverage VoIP (Voice over Internet Protocol) technology, facilitating high-quality voice calls over the internet. This capability significantly reduces overall communication costs while improving call clarity and reliability. The system also supports video conferencing, enabling organizations to host virtual meetings with high-definition video and audio quality, making remote collaboration more effective.

The MD-110 employs advanced technologies such as SIP (Session Initiation Protocol), which enables easy setup and management of voice and video calls. SIP provides flexibility in adding users and devices to the network, allowing businesses to scale their communication systems effortlessly as they grow. Furthermore, the integration of Cisco’s Collaboration tools enhances the user experience. Employees can access tools for messaging, presence, and file sharing all within the same ecosystem.

Security is another paramount characteristic of the MD-110. Cisco Systems emphasizes the need for robust security protocols, ensuring that voice and video communications are encrypted and protected from potential threats. Features such as secure dialing and monitoring tools help organizations maintain confidentiality and integrity in their communications.

Additionally, the system is designed for easy management and maintenance. Cisco's administration interface allows IT teams to monitor system performance, manage user accounts, and troubleshoot issues efficiently. This ease of management translates to less downtime and improved productivity throughout the organization.

In summary, Cisco Systems MD-110 is a versatile communication solution that combines traditional and advanced communication technologies. Its main features include support for VoIP and video conferencing, integration with Cisco Collaboration tools, robust security measures, and user-friendly management capabilities. This makes it an ideal choice for modern enterprises looking to enhance their communication capabilities while ensuring scalability and security.
Top Page Image Contents