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Chapter 1 Ericsson
Testing the Integration
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| Step 11 | Under Message Waiting Indicators (MWIs), check Use MWI for Message | |
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| Notification. | |
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| Step 12 | In the Extension field, enter x. | |
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| Step 13 | Click the Save icon. | |
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| Step 14 | Open the Status Monitor by doing one of the following: | |
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| • In Internet Explorer, go to http://<server name>/web/sm. | |
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| • In the Windows systray, | |
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| Monitor. | |
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| To test an external call with release transfer | |
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| Step 1 | From Phone 2, enter the access code necessary to get an outside line, then enter | |
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| the number outside callers use to dial directly to Cisco Unity. | |
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| Step 2 | On the Status Monitor, note the port that handles this call. | |
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| Step 3 | When you hear the opening greeting, enter the extension for Phone 1. Hearing the | |
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| opening greeting means that the port is configured correctly. | |
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| Step 4 | Confirm that Phone 1 rings and that you hear a ringback tone on Phone 2. Hearing | |
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| a ringback tone means that Cisco Unity released the call and transferred it to | |
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| Phone 1. | |
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| Step 5 | Do not answer Phone 1, and confirm that the state of the port handling the call | |
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| changes to “Idle.” This state means that release transfer succeeds. | |
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| Step 6 | Confirm that, after the number of rings that the phone system is set to wait, the | |
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| call is forwarded to Cisco Unity and that you hear the greeting for Example | |
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| Subscriber. Hearing the greeting means that the phone system forwarded the | |
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| unanswered call and the | |
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| interpreted the information. | |
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| Step 7 | On the Status Monitor, note the port that handles this call. | |
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| Step 8 | Leave a message for Example Subscriber and hang up Phone 2. | |
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| Step 9 | On the Status Monitor, confirm that the state of the port handling the call changes | |
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| to “Idle.” This state means that the port was successfully released when the call | |
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| ended. | |
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