Cisco Systems MD-110 manual Testing the Integration, To set up the test configuration

Page 21

Chapter 1 Ericsson MD-110 Serial Integration

Testing the Integration

Testing the Integration

 

 

To test whether Cisco Unity and the phone system are integrated correctly,

 

 

perform the procedures in the order listed.

 

 

If any of the steps indicates a failure, see the following documentation as

 

 

appropriate:

 

 

The installation guide for the phone system

 

 

Cisco Unity Troubleshooting Guide

 

 

This integration guide

 

 

To set up the test configuration

 

 

 

 

Step 1

Set up two test extensions (Phone 1 and Phone 2) on the same phone system that

 

 

Cisco Unity is connected to.

 

Step 2

Set Phone 1 to forward calls to the Cisco Unity pilot number when calls are not

 

 

answered.

 

Step 3

In the Cisco Unity Administrator, go to Subscribers > Subscribers > Profile.

 

 

If Example Subscriber is not displayed, click the Find icon (the magnifying glass)

 

 

in the title bar, then click Find, and select Example Subscriber in the list that

 

 

appears.

 

Step 4

In the Extension field, enter the extension of Phone 1.

 

Step 5

Click the Save icon.

 

Step 6

In the navigation bar, click Call Transfer to go to Subscribers > Subscribers >

 

 

Call Transfer for Example Subscriber.

 

 

For more information on transfer settings, refer to the “Subscriber Template Call

 

 

Transfer Settings” section in the Help for the Cisco Unity Administrator.

 

Step 7

Under Transfer Incoming Calls, click Yes, Ring Subscriber’s Extension, and

 

 

confirm that the extension number is for Phone 1.

 

Step 8

Under Transfer Type, click Release to Switch.

 

Step 9

Click the Save icon.

 

Step 10

In the navigation bar, click Messages to go to Subscribers > Subscribers >

 

 

Messages for Example Subscriber.

 

 

Ericsson MD-110 Serial Integration Guide

 

 

 

 

 

 

OL-1290-01

 

 

1-9

 

 

 

Image 21
Contents Ericsson MD-110 Serial Integration Guide Ericsson MD-110 Serial Integration Guide Dual Phone System Integration Shutting Down or Restarting the Cisco Unity Server A-2 Audience PurposeOrganization ConventionsConvention Description Document Location Cisco Unity DocumentationWorld Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering DocumentationDocumentation Feedback Obtaining Technical Assistance To access Cisco.com, go to the following websiteCisco.com Technical Assistance CenterContacting TAC by Using the Cisco TAC Website Xii Integration Steps Integration OverviewRequirements Phone SystemCisco Unity Server Connections Between the Phone System and Cisco Unity Integration DescriptionIntegration Features To confirm that the integration is enabled Configuring Cisco Unity for the IntegrationGo to System Licensing Licensed Features Switch Parameter Required SettingTo enter port settings To enable extensions beginning with zeroChange the final digit to 1, so the line reads To program the phone system Programming the Phone SystemTransfer type Usage Is restartedTo set up the test configuration Testing the IntegrationNotification MonitorTo test an external call with release transfer To set up supervised transfer on Cisco Unity To test an internal call with release transferTransfer To return Example Subscriber to the default settings Set the Rings to Wait For field to Click the Save iconTo test supervised transfer Ericsson MD-110 Serial Integration Testing the Integration OL-1290-01 Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledEricsson MD-110 Serial Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system Go to System Switch IP Switch To specify switch settings for Cisco CallManagerTo modify voice port settings To reach someone on the traditional phone systemEricsson MD-110 Serial Integration Guide OL-1290-01 Changing the Number of Installed Ports To remove the existing AV-Cisco TSP To reinstall the AV-Cisco Tapi service providerStop Unity ProgramsRestart the Cisco Unity server To exit the Cisco Unity software from another computer Exiting the Cisco Unity SoftwareClick Shut Down Starting the Cisco Unity SoftwareTo shut down or restart the Cisco Unity server Click Shut Down or RestartTo start the Cisco Unity software from another computer Click Start Cisco UnityOL-1290-01 Phone System Integration To set the Port assignments in the Registry

MD-110 specifications

Cisco Systems MD-110 is a powerful communication solution designed to enhance enterprise voice and video capabilities, making it an integral component for organizations looking to streamline their communication infrastructure. This system is particularly beneficial for those utilizing Cisco's unified communications architecture, providing seamless integration and reliability.

One of the main features of the MD-110 is its support for both traditional and modern communication methods. It allows businesses to leverage VoIP (Voice over Internet Protocol) technology, facilitating high-quality voice calls over the internet. This capability significantly reduces overall communication costs while improving call clarity and reliability. The system also supports video conferencing, enabling organizations to host virtual meetings with high-definition video and audio quality, making remote collaboration more effective.

The MD-110 employs advanced technologies such as SIP (Session Initiation Protocol), which enables easy setup and management of voice and video calls. SIP provides flexibility in adding users and devices to the network, allowing businesses to scale their communication systems effortlessly as they grow. Furthermore, the integration of Cisco’s Collaboration tools enhances the user experience. Employees can access tools for messaging, presence, and file sharing all within the same ecosystem.

Security is another paramount characteristic of the MD-110. Cisco Systems emphasizes the need for robust security protocols, ensuring that voice and video communications are encrypted and protected from potential threats. Features such as secure dialing and monitoring tools help organizations maintain confidentiality and integrity in their communications.

Additionally, the system is designed for easy management and maintenance. Cisco's administration interface allows IT teams to monitor system performance, manage user accounts, and troubleshoot issues efficiently. This ease of management translates to less downtime and improved productivity throughout the organization.

In summary, Cisco Systems MD-110 is a versatile communication solution that combines traditional and advanced communication technologies. Its main features include support for VoIP and video conferencing, integration with Cisco Collaboration tools, robust security measures, and user-friendly management capabilities. This makes it an ideal choice for modern enterprises looking to enhance their communication capabilities while ensuring scalability and security.