Cisco Systems MD-110 manual Integration Features

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Chapter 1 Ericsson MD-110 Serial Integration

Integration Description

Integration Features

The Ericsson MD-110 integration with Cisco Unity provides the following features:

Call forward to personal greeting

When an incoming call is routed to an

 

unanswered or busy extension, the call is

 

forwarded to the voice mail of the subscriber.

 

The caller then hears the personal greeting of

 

the subscriber and can leave a message.

Caller ID

Cisco Unity receives caller ID information

 

from the phone system (if available). This

 

information appears in the subject line of the

 

message in the desktop messaging

 

application.

Easy message access

A subscriber can retrieve messages without

 

entering an ID. Cisco Unity identifies a

 

subscriber based on the extension from which

 

the call originated. A password may be

 

required.

Identified subscriber messaging

Cisco Unity automatically identifies a

 

subscriber who leaves a message during a

 

forwarded internal call, based on the

 

extension from which the call originated.

Message waiting indication

When a message is waiting for a subscriber,

 

Cisco Unity notifies the phone system to

 

activate the message waiting indicator (MWI)

 

on the subscriber’s extension (a lamp or a

 

stutter dial tone).

 

Ericsson MD-110 Serial Integration Guide

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OL-1290-01

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Contents Ericsson MD-110 Serial Integration Guide Ericsson MD-110 Serial Integration Guide Dual Phone System Integration Shutting Down or Restarting the Cisco Unity Server A-2 Purpose AudienceConventions OrganizationConvention Description Cisco Unity Documentation Document LocationObtaining Documentation World Wide WebOrdering Documentation Documentation CD-ROMDocumentation Feedback To access Cisco.com, go to the following website Obtaining Technical AssistanceCisco.com Technical Assistance CenterContacting TAC by Using the Cisco TAC Website Xii Integration Overview Integration StepsPhone System RequirementsCisco Unity Server Integration Description Connections Between the Phone System and Cisco UnityIntegration Features Configuring Cisco Unity for the Integration To confirm that the integration is enabledGo to System Licensing Licensed Features Switch Parameter Required SettingTo enable extensions beginning with zero To enter port settingsChange the final digit to 1, so the line reads Programming the Phone System To program the phone systemIs restarted Transfer type UsageTesting the Integration To set up the test configurationMonitor NotificationTo test an external call with release transfer To test an internal call with release transfer To set up supervised transfer on Cisco UnityTransfer Set the Rings to Wait For field to Click the Save icon To return Example Subscriber to the default settingsTo test supervised transfer Ericsson MD-110 Serial Integration Testing the Integration OL-1290-01 Integration Steps When No Phone Systems Are Installed Dual Phone System Integration OverviewEricsson MD-110 Serial Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To specify switch settings for Cisco CallManager Go to System Switch IP SwitchTo modify voice port settings To reach someone on the traditional phone systemEricsson MD-110 Serial Integration Guide OL-1290-01 Changing the Number of Installed Ports To reinstall the AV-Cisco Tapi service provider To remove the existing AV-Cisco TSPStop Unity ProgramsRestart the Cisco Unity server Exiting the Cisco Unity Software To exit the Cisco Unity software from another computerStarting the Cisco Unity Software Click Shut DownTo shut down or restart the Cisco Unity server Click Shut Down or RestartClick Start Cisco Unity To start the Cisco Unity software from another computerOL-1290-01 Phone System Integration To set the Port assignments in the Registry

MD-110 specifications

Cisco Systems MD-110 is a powerful communication solution designed to enhance enterprise voice and video capabilities, making it an integral component for organizations looking to streamline their communication infrastructure. This system is particularly beneficial for those utilizing Cisco's unified communications architecture, providing seamless integration and reliability.

One of the main features of the MD-110 is its support for both traditional and modern communication methods. It allows businesses to leverage VoIP (Voice over Internet Protocol) technology, facilitating high-quality voice calls over the internet. This capability significantly reduces overall communication costs while improving call clarity and reliability. The system also supports video conferencing, enabling organizations to host virtual meetings with high-definition video and audio quality, making remote collaboration more effective.

The MD-110 employs advanced technologies such as SIP (Session Initiation Protocol), which enables easy setup and management of voice and video calls. SIP provides flexibility in adding users and devices to the network, allowing businesses to scale their communication systems effortlessly as they grow. Furthermore, the integration of Cisco’s Collaboration tools enhances the user experience. Employees can access tools for messaging, presence, and file sharing all within the same ecosystem.

Security is another paramount characteristic of the MD-110. Cisco Systems emphasizes the need for robust security protocols, ensuring that voice and video communications are encrypted and protected from potential threats. Features such as secure dialing and monitoring tools help organizations maintain confidentiality and integrity in their communications.

Additionally, the system is designed for easy management and maintenance. Cisco's administration interface allows IT teams to monitor system performance, manage user accounts, and troubleshoot issues efficiently. This ease of management translates to less downtime and improved productivity throughout the organization.

In summary, Cisco Systems MD-110 is a versatile communication solution that combines traditional and advanced communication technologies. Its main features include support for VoIP and video conferencing, integration with Cisco Collaboration tools, robust security measures, and user-friendly management capabilities. This makes it an ideal choice for modern enterprises looking to enhance their communication capabilities while ensuring scalability and security.
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