Cisco Systems MD-110 manual Dual Phone System Integration Overview

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C H A P T E R 2

Dual Phone System Integration

Cisco Unity can be integrated with one each of the following phone systems at the same time:

•A traditional, circuit-switched phone system. Any traditional phone system that Cisco Unity integrates with can be used in a dual phone system integration.

•Cisco CallManager.

All extensions for subscribers and call handlers must be unique regardless of which phone system a subscriber (or call handler) uses. To transfer calls from one phone system to the other, Cisco Unity must dial the same access codes that a subscriber dials when calling someone on the other phone system.

Dual Phone System Integration Overview

Before performing the following integration steps, confirm that the Cisco Unity™ server is ready for the integration by completing the appropriate tasks in Chapters 1 through 3 of the Cisco Unity Installation Guide.

Integration Steps When No Phone Systems Are Installed

Follow these steps to set up the dual phone system integration when no phone systems are installed.

1.Install the traditional phone system.

		Ericsson MD-110 Serial Integration Guide
		Ericsson MD-110 Serial Integration Guide
	OL-1290-01			2-1
	OL-1290-01			2-1

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Contents

Ericsson MD-110 Serial Integration Guide Ericsson MD-110 Serial Integration Guide Dual Phone System Integration Shutting Down or Restarting the Cisco Unity Server A-2 Audience PurposeOrganization ConventionsConvention Description Document Location Cisco Unity DocumentationWorld Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering DocumentationDocumentation Feedback Technical Assistance Center To access Cisco.com, go to the following websiteObtaining Technical Assistance Cisco.comContacting TAC by Using the Cisco TAC Website Xii Integration Steps Integration OverviewRequirements Phone SystemCisco Unity Server Connections Between the Phone System and Cisco Unity Integration DescriptionIntegration Features Switch Parameter Required Setting Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Go to System Licensing Licensed FeaturesTo enter port settings To enable extensions beginning with zeroChange the final digit to 1, so the line reads To program the phone system Programming the Phone SystemTransfer type Usage Is restartedTo set up the test configuration Testing the IntegrationNotification MonitorTo test an external call with release transfer To set up supervised transfer on Cisco Unity To test an internal call with release transferTransfer To return Example Subscriber to the default settings Set the Rings to Wait For field to Click the Save iconTo test supervised transfer Ericsson MD-110 Serial Integration Testing the Integration OL-1290-01 Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledEricsson MD-110 Serial Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To reach someone on the traditional phone system To specify switch settings for Cisco CallManagerGo to System Switch IP Switch To modify voice port settingsEricsson MD-110 Serial Integration Guide OL-1290-01 Changing the Number of Installed Ports Programs To reinstall the AV-Cisco Tapi service providerTo remove the existing AV-Cisco TSP Stop UnityRestart the Cisco Unity server To exit the Cisco Unity software from another computer Exiting the Cisco Unity SoftwareClick Shut Down or Restart Starting the Cisco Unity SoftwareClick Shut Down To shut down or restart the Cisco Unity serverTo start the Cisco Unity software from another computer Click Start Cisco UnityOL-1290-01 Phone System Integration To set the Port assignments in the Registry