Cisco Systems MD-110 manual To test an internal call with release transfer, Transfer

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Chapter 1 Ericsson MD-110 Serial Integration

Testing the Integration

 

Step 10

Confirm that the MWI on Phone 1 is activated. The activated MWI means that the

 

 

phone system and Cisco Unity are successfully integrated for turning on MWIs.

 

 

 

 

 

To test an internal call with release transfer

 

 

 

 

Step 1

From Phone 1, enter the internal pilot number for Cisco Unity.

 

Step 2

When asked for your password, enter 12345. Hearing the request for your

 

 

password means that the phone system sent the necessary call information to

 

 

Cisco Unity, which correctly interpreted the information.

 

Step 3

Confirm that you hear the recorded voice name for Example Subscriber. Hearing

 

 

the voice name means that Cisco Unity correctly identified the subscriber by the

 

 

extension.

 

Step 4

When asked whether you want to listen to your messages, press 1.

 

Step 5

After listening to the message, press 3 to delete the message.

 

Step 6

Confirm that the MWI on Phone 1 is deactivated. The deactivated MWI means

 

 

that the phone system and Cisco Unity are successfully integrated for turning off

 

 

MWIs.

 

Step 7

Hang up Phone 1.

 

Step 8

On the Status Monitor, confirm that the state of the port handling the call changes

 

 

to “Idle.” This state means that the port was successfully released when the call

 

 

ended.

 

 

 

 

 

To set up supervised transfer on Cisco Unity

 

 

 

 

Step 1

In the Cisco Unity Administrator, go to Subscribers > Subscribers > Call

 

 

Transfer.

 

 

If Example Subscriber is not displayed, click the Find icon (the magnifying glass)

 

 

in the title bar, then click Find, and select Example Subscriber in the list that

 

 

appears.

 

 

For more information on transfer settings, refer to the “Subscriber Template Call

 

 

Transfer Settings” section in the Help for the Cisco Unity Administrator.

 

Step 2

Under Transfer Type, click Supervise Transfer.

 

 

Ericsson MD-110 Serial Integration Guide

 

 

 

 

 

 

OL-1290-01

 

 

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Image 23 Contents
Ericsson MD-110 Serial Integration Guide Ericsson MD-110 Serial Integration Guide Dual Phone System Integration Shutting Down or Restarting the Cisco Unity Server A-2 Audience PurposeConvention Description OrganizationConventions Document Location Cisco Unity DocumentationWorld Wide Web Obtaining DocumentationDocumentation Feedback Documentation CD-ROMOrdering Documentation Technical Assistance Center To access Cisco.com, go to the following websiteObtaining Technical Assistance Cisco.comContacting TAC by Using the Cisco TAC Website Xii Integration Steps Integration OverviewCisco Unity Server RequirementsPhone System Connections Between the Phone System and Cisco Unity Integration DescriptionIntegration Features Switch Parameter Required Setting Configuring Cisco Unity for the IntegrationTo confirm that the integration is enabled Go to System Licensing Licensed FeaturesChange the final digit to 1, so the line reads To enter port settingsTo enable extensions beginning with zero To program the phone system Programming the Phone SystemTransfer type Usage Is restartedTo set up the test configuration Testing the IntegrationTo test an external call with release transfer NotificationMonitor Transfer To set up supervised transfer on Cisco UnityTo test an internal call with release transfer To test supervised transfer To return Example Subscriber to the default settingsSet the Rings to Wait For field to Click the Save icon Ericsson MD-110 Serial Integration Testing the Integration OL-1290-01 Dual Phone System Integration Overview Integration Steps When No Phone Systems Are InstalledEricsson MD-110 Serial Integration Guide Changing Cisco Unity Administrator Settings To specify switch settings for the traditional phone system To reach someone on the traditional phone system To specify switch settings for Cisco CallManagerGo to System Switch IP Switch To modify voice port settingsEricsson MD-110 Serial Integration Guide OL-1290-01 Changing the Number of Installed Ports Programs To reinstall the AV-Cisco Tapi service providerTo remove the existing AV-Cisco TSP Stop UnityRestart the Cisco Unity server To exit the Cisco Unity software from another computer Exiting the Cisco Unity SoftwareClick Shut Down or Restart Starting the Cisco Unity SoftwareClick Shut Down To shut down or restart the Cisco Unity serverTo start the Cisco Unity software from another computer Click Start Cisco UnityOL-1290-01 Phone System Integration To set the Port assignments in the Registry