Cisco Systems 7940, 7960 manual Answering Calls on Another Extension Using Call Pickup

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Chapter 3 Placing a Call and Other Basic Phone Tasks

Making Telephone Calls

Step 4 To retrieve the parked call from any phone in the Cisco CallManager system, dial the call park number at which the call is parked.

Note You have a limited amount of time to retrieve the parked call before it reverts to ringing at its original destination. See your system administrator for this time limit.

Related Topics

•Placing a Call, page 3-2

•Answering a Call, page 3-4

•Ending a Call, page 3-4

•Transferring a Call to Another Extension, page 3-7

Answering Calls on Another Extension Using Call Pickup

You can answer an incoming call that is ringing on a telephone extension other than your own by using the call pickup feature.

There are two types of call pickup available on the Cisco IP Phone, as described in these topics:

•How to Pick Up Calls Within Your Group, page 3-11

•How to Pick Up Calls Outside of Your Group, page 3-11

Note Call pickup and group call pickup are optional features configured by your system administrator; your phone does not support these features by default.

Related Topics

•Placing a Call, page 3-2

•Answering a Call, page 3-4

•Ending a Call, page 3-4

	Cisco IP Phone 7960 and 7940 Series User Guide
3-10	78-10182-08

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Contents Cisco IP Phone 7960 and 7940 Series User Guide Page Cisco IP Phone 7960 and 7940 Series User Guide Page N T E N T S Subscribing to Services Using Meet-Me Conferences FAQ A-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Preface Document Conventions Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Before You Begin78-10182-08 Cisco IP Phone cable connections Auto-Registering Your Phone Using Taps Related TopicsRoad Map to Your Cisco IP Phone 17 16 15 14 13 12 11 Using the Feature Buttons section on To the Adjusting the Handset, Speakerphone, and HeadsetVolume section on Function see the Using the Feature Buttons section onUsing the Feature Buttons, Navigating on Your Phone, Phone section onUsing the Feature Buttons Road Map to Your Cisco IP Phone, Navigating on Your Phone,Navigating on Your Phone Road Map to Your Cisco IP Phone, Using the Feature Buttons, Using the HandsetAdjusting the Handset Rest Using the Handset, 123Http//cisco.getheadsets.com Using the SpeakerphoneUsing the Headset Customizing Your Phone From the User Options Web Pages Logging In to the User Options Web Pages Changing the Default Language for the User Options Web Pages Establishing Cisco IP Phone Services Subscribing to Services, How to Change or End Subscriptions,Subscribing to Services How to Change or End Subscriptions Related Topics 78-10182-08 Customizing Phone Settings Adjusting the Handset, Speakerphone, and Headset VolumeAdjusting the Ringer Volume Personalizing the Ringer Sound Adjusting the Message Waiting Indicator Light Using Voice Mail,Changing the LCD Screen Contrast Changing the Language for the Phone LCD Screen Related Topics 78-10182-08 Making Telephone Calls Placing a Call, Answering a Call,Placing a Call If you want to ThenRefer to the Dialing a Personal Fast Dials Entry section on See the Using Speed Dial section on page 3-12 for detailsSee the Viewing and Dialing from the Phone Logs section on Answering a Call Ending a CallMuting a Call Putting a Call on Hold If you ThenTransferring a Call to Another Extension Redialing the Last Number Dialed Storing and Retrieving a Call Using Call Park Answering Calls on Another Extension Using Call Pickup Placing a Call, Answering a Call, Ending a Call,How to Pick Up Calls Within Your Group Putting a Call on Hold, Redialing the Last Number Dialed,Using Speed Dial Follow these instructions to set up your speed dial buttons Forwarding Calls to Another Extension Setting Up Call Forwarding on Your PhoneUsing Fast Dials, Making Telephone Calls, Setting Up Call Forwarding When Not at Your Phone TipsCanceling Call Forwarding Voice MailMaking Conference Calls Using Meet-Me Conferences Placing a Conference CallEstablishing a Meet-Me Conference Making Conference Calls, Placing a Conference Call,Conferencing by Barging in on Established Conversations Using Voice Mail Viewing and Dialing from the Phone LogsProcedure Searching and Dialing from the Phone Directory 78-10182-08 FAQ How do I list my missed calls? How do I access voice mail?How do I set speed dials? How do I change the contrast on the phone LCD screen? Customizing Phone Settings,Don’t see a Hold button-how do I put someone on hold? How do I forward calls? ’ve used up all my speed dial lines, can I add more? Cisco IP Phone 7914 Expansion ModuleWhy don’t I get a dial tone after dialing an access code? Safety Notices