Cisco Systems 7940, 7960 manual Forwarding Calls to Another Extension

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Chapter 3 Placing a Call and Other Basic Phone Tasks

Forwarding Calls to Another Extension

Related Topics

•Using Fast Dials, page 5-12

•Making Telephone Calls, page 3-1

Forwarding Calls to Another Extension

Call forwarding allows you to redirect all incoming calls from your

Cisco IP Phone to another number.

Use call forwarding to:

•Send incoming calls to another number where you can answer the calls (for example, if you are going to be working in an alternate office).

•Send incoming calls directly to voice mail. Your desk phone does not ring when calls are routed to your voice mail through the call forwarding feature.

Call forwarding can send your calls to another IP Phone or to a traditional analog phone.

If there is no answer at the forwarded number, either a person or voice mail, the call will be sent back to your voice mail system.

Related Topics

•Setting Up Call Forwarding on Your Phone, page 3-14

•Setting Up Call Forwarding When Not at Your Phone, page 3-15

•Canceling Call Forwarding, page 3-16

Setting Up Call Forwarding on Your Phone

Follow these steps to set up call forwarding on your phone.

Procedure

Step 1 Press the CFwdAll softkey. You should hear two beeps.

Step 2 Enter the number to which you want to forward all of your calls, exactly as you would if you were placing a call to that number.

	Cisco IP Phone 7960 and 7940 Series User Guide
3-14	78-10182-08

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Contents Cisco IP Phone 7960 and 7940 Series User Guide Page Cisco IP Phone 7960 and 7940 Series User Guide Page N T E N T S Subscribing to Services Using Meet-Me Conferences FAQ A-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Preface Document Conventions Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Before You Begin78-10182-08 Cisco IP Phone cable connections Auto-Registering Your Phone Using Taps Related TopicsRoad Map to Your Cisco IP Phone 17 16 15 14 13 12 11 Using the Feature Buttons section on To the Adjusting the Handset, Speakerphone, and HeadsetVolume section on Function see the Using the Feature Buttons section onUsing the Feature Buttons, Navigating on Your Phone, Phone section onUsing the Feature Buttons Road Map to Your Cisco IP Phone, Navigating on Your Phone,Navigating on Your Phone Using the Handset Adjusting the Handset RestRoad Map to Your Cisco IP Phone, Using the Feature Buttons, Using the Handset, 123Using the Speakerphone Using the HeadsetHttp//cisco.getheadsets.com Customizing Your Phone From the User Options Web Pages Logging In to the User Options Web Pages Changing the Default Language for the User Options Web Pages Establishing Cisco IP Phone Services Subscribing to Services, How to Change or End Subscriptions,Subscribing to Services How to Change or End Subscriptions Related Topics 78-10182-08 Customizing Phone Settings Adjusting the Handset, Speakerphone, and Headset VolumeAdjusting the Ringer Volume Personalizing the Ringer Sound Adjusting the Message Waiting Indicator Light Using Voice Mail,Changing the LCD Screen Contrast Changing the Language for the Phone LCD Screen Related Topics 78-10182-08 Making Telephone Calls Placing a Call, Answering a Call,Placing a Call If you want to ThenSee the Using Speed Dial section on page 3-12 for details See the Viewing and Dialing from the Phone Logs section onRefer to the Dialing a Personal Fast Dials Entry section on Answering a Call Ending a CallMuting a Call Putting a Call on Hold If you ThenTransferring a Call to Another Extension Redialing the Last Number Dialed Storing and Retrieving a Call Using Call Park Answering Calls on Another Extension Using Call Pickup Placing a Call, Answering a Call, Ending a Call,How to Pick Up Calls Within Your Group Putting a Call on Hold, Redialing the Last Number Dialed,Using Speed Dial Follow these instructions to set up your speed dial buttons Setting Up Call Forwarding on Your Phone Using Fast Dials, Making Telephone Calls,Forwarding Calls to Another Extension Setting Up Call Forwarding When Not at Your Phone TipsCanceling Call Forwarding Voice MailMaking Conference Calls Using Meet-Me Conferences Placing a Conference CallEstablishing a Meet-Me Conference Making Conference Calls, Placing a Conference Call,Conferencing by Barging in on Established Conversations Using Voice Mail Viewing and Dialing from the Phone LogsProcedure Searching and Dialing from the Phone Directory 78-10182-08 FAQ How do I access voice mail? How do I set speed dials?How do I list my missed calls? Customizing Phone Settings, Don’t see a Hold button-how do I put someone on hold?How do I change the contrast on the phone LCD screen? How do I forward calls? ’ve used up all my speed dial lines, can I add more? Cisco IP Phone 7914 Expansion ModuleWhy don’t I get a dial tone after dialing an access code? Safety Notices