Cisco Systems 7960, 7940 manual Using Voice Mail, Viewing and Dialing from the Phone Logs

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Chapter 3 Placing a Call and Other Basic Phone Tasks

Using Voice Mail

Using Voice Mail

Your phone administrator chooses the voice mail system that your phone uses. For information on how to use your voice mail system, refer to the documentation that came with it. For example, if your administrator configured your phone system to work with Cisco Unity, you would refer to the Cisco Unity documentation about working with your voice mail.

Your Cisco IP Phone indicates that you have one or more new voice mail messages by providing the following cues:

•The red light on your handset remains lit. (This indicator can vary, depending on the how the message waiting indicator lamp is configured. See the “Adjusting the Message Waiting Indicator Light” section on page 2-4.)

•A flashing envelope icon displays next to the appropriate line appearance on the LCD screen.

•A text message on the LCD screen displays.

To set up voice mail, press the Messages button on your Cisco IP Phone and follow the voice instructions. Your system administrator will provide you with a default password. For security reasons, you should change your default password as soon as possible.

To access voice mail, press the Messages button and follow the voice instructions.

Related Topics:

•A Road Map to Your Cisco IP Phone, page 1-6

•Using the Feature Buttons, page 1-10

Viewing and Dialing from the Phone Logs

If your phone display indicates that you have missed calls, you can use the Missed Calls option on the Directory menu to view your call history and to call back the person whose call you missed. Likewise, you can view call histories and place calls from the Received Calls and Placed Calls directories.

If the network shuts down or is reset, you might lose your call history records. If you use Cisco CallManager Extension Mobility

		Cisco IP Phone 7960 and 7940 Series User Guide
		Cisco IP Phone 7960 and 7940 Series User Guide
	78-10182-08			3-21
	78-10182-08			3-21

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Contents Cisco IP Phone 7960 and 7940 Series User Guide Page Cisco IP Phone 7960 and 7940 Series User Guide Page N T E N T S Subscribing to Services Using Meet-Me Conferences FAQ A-1 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 Preface Document Conventions Introducing Your Cisco IP Phone Before You Begin Connecting Your Cisco IP Phone78-10182-08 Cisco IP Phone cable connections Related Topics Auto-Registering Your Phone Using TapsRoad Map to Your Cisco IP Phone 17 16 15 14 13 12 11 Volume section on To the Adjusting the Handset, Speakerphone, and HeadsetUsing the Feature Buttons section on Function see the Using the Feature Buttons section onPhone section on Using the Feature Buttons, Navigating on Your Phone,Road Map to Your Cisco IP Phone, Navigating on Your Phone, Using the Feature ButtonsNavigating on Your Phone Adjusting the Handset Rest Using the HandsetRoad Map to Your Cisco IP Phone, Using the Feature Buttons, 123 Using the Handset,Using the Headset Using the SpeakerphoneHttp//cisco.getheadsets.com Customizing Your Phone From the User Options Web Pages Logging In to the User Options Web Pages Changing the Default Language for the User Options Web Pages Subscribing to Services, How to Change or End Subscriptions, Establishing Cisco IP Phone ServicesSubscribing to Services How to Change or End Subscriptions Related Topics 78-10182-08 Adjusting the Handset, Speakerphone, and Headset Volume Customizing Phone SettingsAdjusting the Ringer Volume Personalizing the Ringer Sound Using Voice Mail, Adjusting the Message Waiting Indicator LightChanging the LCD Screen Contrast Changing the Language for the Phone LCD Screen Related Topics 78-10182-08 Placing a Call, Answering a Call, Making Telephone CallsIf you want to Then Placing a CallSee the Viewing and Dialing from the Phone Logs section on See the Using Speed Dial section on page 3-12 for detailsRefer to the Dialing a Personal Fast Dials Entry section on Ending a Call Answering a CallMuting a Call If you Then Putting a Call on HoldTransferring a Call to Another Extension Redialing the Last Number Dialed Storing and Retrieving a Call Using Call Park Placing a Call, Answering a Call, Ending a Call, Answering Calls on Another Extension Using Call PickupPutting a Call on Hold, Redialing the Last Number Dialed, How to Pick Up Calls Within Your GroupUsing Speed Dial Follow these instructions to set up your speed dial buttons Using Fast Dials, Making Telephone Calls, Setting Up Call Forwarding on Your PhoneForwarding Calls to Another Extension Tips Setting Up Call Forwarding When Not at Your PhoneVoice Mail Canceling Call ForwardingMaking Conference Calls Placing a Conference Call Using Meet-Me ConferencesMaking Conference Calls, Placing a Conference Call, Establishing a Meet-Me ConferenceConferencing by Barging in on Established Conversations Viewing and Dialing from the Phone Logs Using Voice MailProcedure Searching and Dialing from the Phone Directory 78-10182-08 FAQ How do I set speed dials? How do I access voice mail?How do I list my missed calls? Don’t see a Hold button-how do I put someone on hold? Customizing Phone Settings,How do I change the contrast on the phone LCD screen? How do I forward calls? Cisco IP Phone 7914 Expansion Module ’ve used up all my speed dial lines, can I add more?Why don’t I get a dial tone after dialing an access code? Safety Notices