Cisco Systems 7911 quick start Additional Call Handling

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Press the HOLD button to place your original call on hold. Press the NewCall soft key.
Dial the number of the additional party.
You should now be connected to your third party. Your second party will be placed on hold while you interact with the third party. You can reconnect to your second party by using the SCROLL buttons and the Resume soft key.
Only one call can be “active” at any given time. All other calls are automatically placed on hold.
To instantly create a conference call between three or more parties (yourself included), press the more soft key followed by the Join soft key. This will automatically create a conference with all the parties that are connected (see the Conference Call section for more details).

Additional Call Handling

Each phone line you have available can handle up to six individual calls. Therefore, it is possible that you will have a call in progress and receive another call on the same line. Or you could have a call in progress and decide to call someone else to confirm a piece of information, only to return to your original call. You can also use the additional call handling feature in order to set up a three- or four-way conference call.

Answering an additional call while a call is in progress

If this occurs, your handset/headset will beep and the additional call will appear on the LCD panel on your phone.

Step 1) Use the SCROLL buttons to scroll to that call and then press the Answer soft key.

Step 2) Your original call will be placed on hold while you are talking to the second caller.

Step 3) If the third party hangs up, you will automatically be reconnected to your original call.

Step 4) Otherwise, you can press the EndCall soft key on the third party, which will also automatically reconnect you to your original call.

Step 5) Finally, you can use the SCROLL button to alternate between calls. You will need to scroll to each call and then press the Resume soft key to reconnect to that call. The other caller will be placed on hold.

Making a call while a call is in progress

If you are in the middle of a call and want to talk to another party briefly while still being connected to your original second party, then you can use the same line to dial out an additional call. You can make up to six calls on each line you have available.

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6 – Quick Start Guide: Cisco 7911 IP Telephone

UMR Information Technology

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Contents Quick Start Guide Cisco IP Telephone Appendix Fast Dials and Speed Dials Default Handset with Indicator LightCancel RestoreNavigation Button Toggle UP/DOWN Key or Scroll Key Volume ButtonGlobal Services Button right of the Scroll button Dial PadPlacing a Call Basic FeaturesInstalling the IP Phone and Connecting to the Network Answering a CallAdditional Call Handling Answering an additional call while a call is in progressTransferring a Call Soft FeaturesParking a Call Transfer Directly into a Voicemail Account OptionalPlace a Call on Hold Cancel Forward All CallsForward All Calls Placing Conference CallsInitiating a Meet-Me Conference Call Joining a Meet-Me Conference CallCall Pickup Group Pickup Optional Redial the Last Number CalledVoicemail optional Setting up Voice MailAccessing Voicemail Checking Voicemail from an Outside LinePress the Global Services button Directory FeaturesCall History Features Making Calls from a Corporate DirectoryUsing the UMR Phone Directories Press the Services buttonLCD Display Contrast Help and Settings FeaturesAdjusting the Ringer Volume Review Ringing ToneFast Dials Appendix Fast Dials and Speed DialsConfigure your Cisco Personal Address Book Accessing Fast Dials through IP Phone Click on Add/Update your Speed Dials Speed Dials

7911 specifications

Cisco Systems 7911 is an entry-level VoIP (Voice over Internet Protocol) phone designed to meet the needs of businesses of all sizes, from small offices to large enterprises. Launched as part of Cisco's Unified Communications portfolio, the 7911 model is particularly valuable for organizations looking to enhance their communication capabilities while maintaining cost-effectiveness.

The Cisco 7911 offers a range of essential features aimed at improving productivity and collaboration. It comes equipped with a large 3.5-inch monochrome LCD display, simplifying navigation through menus and enhancing user interaction. The phone supports up to two lines, providing flexibility for users who may need to manage multiple calls simultaneously or maintain separate lines for personal and business communications.

One of the key technologies integrated into the Cisco 7911 is PoE (Power over Ethernet). This feature enables the phone to receive power and data over a single Ethernet cable, eliminating the need for additional power supplies and keeping desktop spaces clutter-free. This capability makes deployment in various office environments quick and efficient, reducing setup time for IT administrators.

The 7911 also excels in audio quality, thanks to its wideband audio capabilities that enhance voice clarity and overall call quality. The handset features an ergonomic design, ensuring comfort during extended use, which is crucial for professionals who spend significant amounts of time on calls.

Additionally, the phone supports various telephony features, including voicemail, caller ID, speed dialing, and call waiting, that are pivotal for daily business operations. It has programmable function keys that allow users to quickly access frequently used features, enhancing efficiency in managing calls and communications.

This model can be seamlessly integrated with Cisco's Unified Communications Manager, enabling additional functionalities such as video calling and unified messaging. As a result, businesses can take advantage of an integrated communication platform that supports both voice and data services.

In conclusion, the Cisco 7911 serves as a reliable and effective solution for organizations seeking a cost-effective VoIP phone. With its essential features, power-efficient design, and superior audio quality, it empowers users to maintain effective communication while enhancing operational productivity in the workplace.
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