Cisco Systems 7911 quick start Soft Features, Parking a Call, Transferring a Call

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Soft Features

Parking a Call

Park a call when you want to store the call and then retrieve the call from another IP Phone. Call Park numbers are pre-configured by your system administrator. Follow the below steps to park a call:

Step 1) During an active call, press the more soft key until you see the Park tab.

Step 2) Press the Park tab soft key. The LCD screen displays a special call park number at which the call is stored.

Step 3) Make a note of the call park number and then hang up. The call is parked at that number, allowing you to retrieve it from another phone.

Step 4) To retrieve the parked call from another phone, dial the call park number at which the call is parked.

Note: You have a limited amount of time to retrieve the parked call before it reverts to ringing at its original destination.

Transferring a Call

Follow these steps to transfer a call to another extension.

Step 1) While on the call, press the Trnsfer soft key (this places the caller on hold).

Step 2) Dial the office extension to which you want to transfer the call.

Step 3) When it rings on the transferred to extension, press Trnsfer soft key again, or when the party answers the call, announce the call and press the Trnsfer soft key again.

Step 4) Hang up the phone or end the call.

Note: If the party refuses the call, press the Resume soft key to return to the original call.

If you have multiple calls in progress, you can also directly transfer two calls to one another.

Step 1) Use the SCROLL key to highlight any call on the open line and press Select.

Step 2) Repeat this process for the second call.

Step 3) With one of the select calls highlighted, press DirTrfr. The two calls connect to each other and drop you from the call. If you want to stay on the line, use the Join soft key to create a conference instead.

Note: If you want to connect two calls to each other using direct transfer, both calls must be on the same line. If the calls are not on the same line, you will need to transfer one call to the other line, and then you can use the DirTrfr feature.

Transfer Directly into a Voicemail Account (Optional)

Step 1) While on the call, press the Trnsfer soft key (this places the caller on hold).

Step 2) Press the * key.

Step 3) Enter the extension of the person you are transferring to (at this point, you may announce the call, or go directly to step 4.

Step 4) Press the Trnsfer soft key to complete the transfer.

UMR Information Technology

Quick Start Guide: Cisco 7911 IP Telephone – 7

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Contents Quick Start Guide Cisco IP Telephone Appendix Fast Dials and Speed Dials Restore Handset with Indicator LightCancel DefaultDial Pad Volume ButtonGlobal Services Button right of the Scroll button Navigation Button Toggle UP/DOWN Key or Scroll KeyAnswering a Call Basic FeaturesInstalling the IP Phone and Connecting to the Network Placing a CallAnswering an additional call while a call is in progress Additional Call HandlingTransfer Directly into a Voicemail Account Optional Soft FeaturesParking a Call Transferring a CallPlacing Conference Calls Cancel Forward All CallsForward All Calls Place a Call on HoldJoining a Meet-Me Conference Call Initiating a Meet-Me Conference CallCall Pickup Redial the Last Number Called Group Pickup OptionalChecking Voicemail from an Outside Line Setting up Voice MailAccessing Voicemail Voicemail optionalMaking Calls from a Corporate Directory Directory FeaturesCall History Features Press the Global Services buttonPress the Services button Using the UMR Phone DirectoriesRinging Tone Help and Settings FeaturesAdjusting the Ringer Volume Review LCD Display ContrastAppendix Fast Dials and Speed Dials Fast DialsConfigure your Cisco Personal Address Book Accessing Fast Dials through IP Phone Speed Dials Click on Add/Update your Speed Dials

7911 specifications

Cisco Systems 7911 is an entry-level VoIP (Voice over Internet Protocol) phone designed to meet the needs of businesses of all sizes, from small offices to large enterprises. Launched as part of Cisco's Unified Communications portfolio, the 7911 model is particularly valuable for organizations looking to enhance their communication capabilities while maintaining cost-effectiveness.

The Cisco 7911 offers a range of essential features aimed at improving productivity and collaboration. It comes equipped with a large 3.5-inch monochrome LCD display, simplifying navigation through menus and enhancing user interaction. The phone supports up to two lines, providing flexibility for users who may need to manage multiple calls simultaneously or maintain separate lines for personal and business communications.

One of the key technologies integrated into the Cisco 7911 is PoE (Power over Ethernet). This feature enables the phone to receive power and data over a single Ethernet cable, eliminating the need for additional power supplies and keeping desktop spaces clutter-free. This capability makes deployment in various office environments quick and efficient, reducing setup time for IT administrators.

The 7911 also excels in audio quality, thanks to its wideband audio capabilities that enhance voice clarity and overall call quality. The handset features an ergonomic design, ensuring comfort during extended use, which is crucial for professionals who spend significant amounts of time on calls.

Additionally, the phone supports various telephony features, including voicemail, caller ID, speed dialing, and call waiting, that are pivotal for daily business operations. It has programmable function keys that allow users to quickly access frequently used features, enhancing efficiency in managing calls and communications.

This model can be seamlessly integrated with Cisco's Unified Communications Manager, enabling additional functionalities such as video calling and unified messaging. As a result, businesses can take advantage of an integrated communication platform that supports both voice and data services.

In conclusion, the Cisco 7911 serves as a reliable and effective solution for organizations seeking a cost-effective VoIP phone. With its essential features, power-efficient design, and superior audio quality, it empowers users to maintain effective communication while enhancing operational productivity in the workplace.
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