Aastra Telecom 6731I manual 6731i IP Phone

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6731i IP Phone

User Guide

Release 2.5

41-001270-06 Rev 00

Callers

Conf.

Transfer

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Contents 6731i IP Phone Page Iii Software License AgreementPage Table of Contents Last Call Return lcr Key for Sylantro Servers Busy Lamp Field BLF Key BLF List KeySpeeddial/Xfer Directory Key Intercom KeyVii Managing Calls 116Viii 181Documentation About This GuideModel 6731i IP Phone User Guide Introduction Phone FeaturesRequirements Installation and Setup Plugging in and Starting the Phone Getting StartedDownloading Language packs DSP SIP Idle Screen Idle ScreensNo Service Incomplete ConfigurationKey Panel IP Phone Keys and Key DescriptionsKeys Key Description Options List ConfNone Methods for Customizing Your Phone ServicesPhone Options via the IP Phone UI Option Number Call ForwardSimplified Options Menu Reference Using the IP Phone UIPhone Options via the Aastra Web UI Using the Aastra Web UIMethods for Customizing Your Phone Operation Headings Descriptions StatusHeadings Descriptions Basic SettingsPhone Status via IP Phone UI Phone StatusSelect Phone Status Phone Status via the Aastra Web UI Finding Your Phone’s IP AddressPhone Status SIP Account Status SIP Account StatusStatus Condition Desription Registered Example BackupLine SIP Account Status Used? Customizing Your Phone Configuration Method Valid Values Default ValueRing Tones and Tone Sets Ring TonesRing Tone Sets Configuring Ring Tones and Tone SetsSelect Preferences Select Ring ToneFor global configuration Click on Basic Settings-Preferences-Ring TonesContrast Level Setting Contrast LevelLive Dialpad Enabling/Disabling Live DialpadHeadset Mic Volume Audio ModeSetting Audio Mode and Headset Mic Volume Select Preferences Select Set Audio Select Audio ModeTime and Date Configuring Time and DateSet Time and Time Format Select Preferences Select Time and Date Set Date and Date FormatSelect Date Format Set Time ZoneSet Daylight Savings Time Min summertime Summertime Automatic DefaultSet Time Servers Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use LanguageSelect Screen Language Deutsch German Italiano Italian Français FrenchClick on Basic Settings-Preferences-Language Settings Keypad Input Alphabet Tables English Language InputFrench Key Uppercase Characters Lowercase CharactersGerman SpanishPortguese ItalianExample Configuring Language Input Using the IP Phone UISelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Setting a User Password User PasswordSelect User Password and press Enter Click on Operation-User PasswordReset a User Password Resetting a User PasswordRestarting Your Phone Click on Operation-ResetSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Click on Operation-Phone Lock Defining an Emergency Dial PlanLock the Phone? field, click Unlock the Phone911110 Define an Emergency Dial PlanEmergency Number Description Multiple Line and Call Appearance Keys Line Keys and Programmable KeysLine/Call Appearance Light Behavior Appearance Status Programmable Keys On a BLF configured keyFor a speeddial number Key 8 by Default Key 7 by Default IntercomKey Function Description Flash SprecodeLine Key Configuring a Line KeyClick on Operation-Programmable Keys Speeddial Prefix Creating a Speeddial KeyKey Line=2Speeddial Enter number Select Preferences Select Speed Dial Edit Creating a Speeddial Using the Speed Dial Edit OptionSave to? Creating a Speeddial Key Using the Save KeyCreating a Speeddial Using a Programmable Key Click on Operation-Keypad Speeddial Editing Speeddial Keys Programmable KeysEditing a Speeddial on a Programmable Key Edit the speeddial information as applicable and press SaveClick on Operation-Keypad Speeddial Do Not Disturb DND Key Configuring a DND KeyBusy Lamp Field BLF Key Configuring a BLF KeyExample Line Keys and Programmable Keys BLF List Key Configuring a BLF List Key Flash Key Configuring a Flash KeyAutomatic Call Distribution ACD Key for Sylantro Servers Type field, select Auto call distribution Configuring an Automatic Call Distribution ACD KeyUsing the ACD Key Using the ACD Feature on your IP PhoneACD LED Table ACD Queue Label Password = Next Click on Operation-Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP XML Key Configuring an XML Key Accessing the XML Service Sprecode Key Configuring a Sprecode KeyPark/Pickup Keys Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Configuring Park/Pickup Keys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key for Sylantro Servers Configuring a Last Call Return KeyHow it works Call Forward Key Configuring a Call ForwardBLF/Xfer Key Requirements and Functionality BLF/XferConfiguring a BLF/Xfer Key Speeddial/Xfer Key Requirements and Functionality Speeddial/XferSpeeddial/Xfer and Speeddial Speeddial/Xfer and Blind TransferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Directory KeyConfiguring a Directory Key Intercom Key Configuring an Intercom KeyUsing the Icom Key for Outgoing Intercom Calls Services Key Services KeyConfiguring a Services Key Using the Services Key Phone Lock Key Configuring a Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Configuring a Paging Key Using the Paging Key None Key Setting a None Key100 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 101 Deleting a KeyMaking Calls Using Handsfree SpeakerphoneDialing a Number 102 Model 6731i IP Phone User GuideAdvanced Volume Controls for the Headset Mic Using a HeadsetTo change the volume Model 6731i IP Phone User Guide 103Accessing the Redial List Making and Receiving Calls Using a HeadsetRedial 104 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 105 MuteDeleting from the Redial List Delete All ItemsAnswering an Incoming Call Receiving CallsSending an Incoming Call to Voicemail 106 Model 6731i IP Phone User GuidePlacing a Call on Hold Handling CallsModel 6731i IP Phone User Guide 107 To place a call on hold108 Model 6731i IP Phone User Guide Transferring CallsTransferring Two Existing Calls Model 6731i IP Phone User Guide 109110 Model 6731i IP Phone User Guide Conferencing CallsConference State Screens Local ConferencingModel 6731i IP Phone User Guide 111 Using Local ConferencingJoining Two Active Calls in a Single Conference 112 Model 6731i IP Phone User GuideCentralized Conferencing for Sylantro and Broadsoft Servers Model 6731i IP Phone User Guide 113 Using Centralized Conferencing114 Model 6731i IP Phone User Guide Setting Up Multiple Conferences for Sylantro Server onlyModel 6731i IP Phone User Guide 115 Ending CallsJoining Additional Parties to Active Conferences Ending a Conference and Transferring Remaining PartiesManaging Calls Accessing Your DirectoryDirectory List 116 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 117 Sorting Entries and Quick Search FeatureManaging the Directory List Add a New Entry to the Directory List 118 Model 6731i IP Phone User GuideSave Key Delete Key Directory Key Adding an Entry to the Directory List from the Save Key Model 6731i IP Phone User Guide 119Edit an Entry in the Directory List 120 Model 6731i IP Phone User GuideSave Key Directory Key Delete an Entry from the Directory List Model 6731i IP Phone User Guide 121Delete Key Directory Key Save an Entry to the Directory List 122 Model 6731i IP Phone User GuideSaving from the Display Saving from the Callers List Model 6731i IP Phone User Guide 123Save Key Directory Key Callers Callers List Key Saving from the Redial List 124 Model 6731i IP Phone User GuideDownloading the Directory List to Your PC Model 6731i IP Phone User Guide 125Download the Directory List Click on Operation-Directory126 Model 6731i IP Phone User Guide Callers ListModel 6731i IP Phone User Guide 127 Accessing the Callers ListCaller’s List Screen Display Editing Entries in the Callers ListJohn Burns 9054550055 N Jun 8 255pm 128 Model 6731i IP Phone User GuideDeleting Entries From the Callers List Model 6731i IP Phone User Guide 129Downloading the Callers List to Your PC 130 Model 6731i IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6731i IP Phone User Guide 131 132 Model 6731i IP Phone User Guide DND key LED OFF when currentClick on Basic Settings-Preferences-General Configuring DND Using the Aastra Web UIModel 6731i IP Phone User Guide 133 Using DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration134 Model 6731i IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6731i IP Phone User Guide 135 Call Forward Account-Based Configuration DND in Custom Mode136 Model 6731i IP Phone User Guide Phone CustomModel 6731i IP Phone User Guide 137 Cfwd key LED OFF if any Cfwd Disabled Mode is disabledMWI LED OFF if Cfwd All is 138 Model 6731i IP Phone User Guide Configuring Cfwd Using the Aastra Web UIAll Busy No Answer Model 6731i IP Phone User Guide 139140 Model 6731i IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6731i IP Phone User Guide 141 142 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 143 144 Model 6731i IP Phone User Guide Cfwd in Phone ModeModel 6731i IP Phone User Guide 145 146 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 147 Cfwd in Custom Mode148 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 149 150 Model 6731i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorModel 6731i IP Phone User Guide 151 Voicemail Using Voicemail152 Model 6731i IP Phone User Guide Star Codes Additional FeaturesModel 6731i IP Phone User Guide 153 Suppress Dtmf Playback Configuring Suppression of Dtmf Playback154 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 155 Display Dtmf Digits156 Model 6731i IP Phone User Guide Configuring Display of Dtmf DigitsModel 6731i IP Phone User Guide 157 Enable/Disable Call WaitingEnabling/Disabling Call Waiting 158 Model 6731i IP Phone User Guide Play Call Waiting Tone Configuring Call Waiting ToneModel 6731i IP Phone User Guide 159 Stuttered Dial Tone Configuring Stuttered Dial Tone160 Model 6731i IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6731i IP Phone User Guide 161 Configuring Status Scroll Delay Status Scroll Delay162 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 163 Incoming Call Interrupts DialingTransfer/Conference Call Behavior Intercom Behavior164 Model 6731i IP Phone User Guide Configuring Incoming Call Interrupts DialingModel 6731i IP Phone User Guide 165 Switch UI Focus to Ringing LinePhone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout166 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 167 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls168 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 169 Using the Goodbye Key to Cancel Incoming Calls FeatureUPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines170 Model 6731i IP Phone User Guide Configuring Message Waiting Indicator Message Waiting IndicatorModel 6731i IP Phone User Guide 171 Incoming Intercom Features Description Aastra Web UI Incoming Intercom Call Features172 Model 6731i IP Phone User Guide Incoming IntercomModel 6731i IP Phone User Guide 173 Configuring Incoming Intercom SettingsAuto-Answer/Play Warning Tone Allow Barge174 Model 6731i IP Phone User Guide Using Redial Key for Last Number RedialGroup RTP Paging receives RTP streams Model 6731i IP Phone User Guide 175Group Paging RTP Settings Configuring Group RTP Paging176 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 177 Configuring Lldp Elin178 Model 6731i IP Phone User Guide Shared Call Appearance SCA Call BridgingKeys States and LED Behavior Model 6731i IP Phone User Guide 179Line Keys and Idle Screens Programmable Line KeysLine key Phone Behavior 180 Model 6731i IP Phone User GuideState Call Line Key Pressed Non-Call Line Key Pressed Outgoing Intercom Calls Available Features Enabled by AdministratorsMissed Call Summary Subscription Model 6731i IP Phone User Guide 181Autodial Hotline and Warmline Customizable Callers List Key182 Model 6731i IP Phone User Guide Answer and Ignore Keys for XML Applications Centralized ConferencingModel 6731i IP Phone User Guide 183 Playing a WAV File On Your Phone Using the Keypad During Active XML Applications184 Model 6731i IP Phone User Guide IP Phone UI Screen During WAV StreamingModel 6731i IP Phone User Guide 185 Key RedirectionOptions Key XML Override for a Locked Phone XML Applications and Off-Hook InteractionRTP Recording and Simultaneous Playing 186 Model 6731i IP Phone User GuideConfigurable Save and Delete Keys Hold Feature Enhancement for Broadsoft ServersModel 6731i IP Phone User Guide 187 188 Model 6731i IP Phone User Guide IP Phone UI when Broadsoft CMS is EnabledModel 6731i IP Phone User Guide 189 Diverting Calls from Your PhoneCall Diversion Example 190 Model 6731i IP Phone User Guide Display of Call Destination InformationScreen Caller info Call destination Call diversion Call Destination InformationModel 6731i IP Phone User Guide 191 Troubleshooting SolutionsHow do I change my user password? Why does my phone display the No Service message?192 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 193 Why does my phone display Bad Encrypted Config?How do I restart the IP phone? How do I lock my phone? 194 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 195 Page Warranty Repair Services Limited WarrantyModel 6731i IP Phone User Guide 197 Exclusions198 Model 6731i IP Phone User Guide After Warranty ServiceTime Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Model 6731i IP Phone User Guide Index-1 IndexIndex-2 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-3 Index-4 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-5 Model 6731i IP Phone User Guide Index-6
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