Aastra Telecom 6731I manual Model 6731i IP Phone User Guide, DND in Custom Mode, Phone Custom

Page 144

Managing Calls

DND in Custom Mode

1.Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts.

2.Use the UP and DOWN arrow keys to scroll through the accounts.

DND

￿

 

 

1. Screenname1

 

 

Done

Change

DND

 

 

 

4. All Off

Set

DND

 

Done

 

 

 

2. Screenname2 X

 

 

Done

Change

DND

 

 

 

5. All On

Set

DND

 

Done

￿

 

 

3. Screenname3

 

 

Done

Change

 

 

In the above example, Screenname1 and 3 have DND ON as indicated by a check mark (3). Screenname2 has DND off as indicated by an X. Items 4 and 5 allow you to disable or enable DND on all accounts, respectively.

3.Use the CHANGE key to enable or disable DND for a specific account.

4.Use the SET key to enable/disable DND for all accounts.

5.After making the change, press DONE and then Confirm (#) to save the change. Pressing

Apply Changes?

0Cancel

#Confirm

Cancel (0) cancels the attempted change. The following screen displays after pressing a DONE key:

Call Forward Account-Based Configuration

Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination.

On the 6731i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set three modes for CFWD using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode:

•Account (default)

•Phone

•Custom

CFWD performs according to the mode you set.

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Model 6731i IP Phone User Guide

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Contents 6731i IP Phone Page Software License Agreement IiiPage Table of Contents Busy Lamp Field BLF Key BLF List Key Last Call Return lcr Key for Sylantro ServersSpeeddial/Xfer Directory Key Intercom KeyManaging Calls 116 Vii181 ViiiAbout This Guide DocumentationModel 6731i IP Phone User Guide Phone Features IntroductionRequirements Installation and Setup Getting Started Plugging in and Starting the PhoneDownloading Language packs DSP SIP Idle Screens Idle ScreenIncomplete Configuration No ServiceIP Phone Keys and Key Descriptions Key PanelKeys Key Description Conf Options ListNone Services Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Call ForwardSimplified Options Menu Using the IP Phone UI ReferenceUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationSettings Headings Descriptions BasicPhone Status Phone Status via IP Phone UISelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UIPhone Status SIP Account Status SIP Account StatusExample Backup Status Condition Desription RegisteredLine SIP Account Status Used? Configuration Method Valid Values Default Value Customizing Your PhoneRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring ToneClick on Basic Settings-Preferences-Ring Tones For global configurationSetting Contrast Level Contrast LevelLive Dialpad Enabling/Disabling Live DialpadAudio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Select Preferences Select Set Audio Select Audio ModeConfiguring Time and Date Time and DateSet Time and Time Format Set Date and Date Format Select Preferences Select Time and DateSelect Date Format Set Time ZoneMin summertime Summertime Automatic Default Set Daylight Savings TimeSet Time Servers Click on Basic Settings-Preferences-Time and Date Setting Language Specifying the Language to UseSelect Screen Language Français French Deutsch German Italiano ItalianClick on Basic Settings-Preferences-Language Settings Language Input Keypad Input Alphabet Tables EnglishFrench Key Uppercase Characters Lowercase CharactersSpanish GermanItalian PortgueseConfiguring Language Input Using the IP Phone UI ExampleSelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set User Password Setting a User PasswordSelect User Password and press Enter Click on Operation-User PasswordResetting a User Password Reset a User PasswordClick on Operation-Reset Restarting Your PhoneSelect Restart Phone Phone Lock Locking/Unlocking a PhoneLock the Phone Defining an Emergency Dial Plan Click on Operation-Phone LockLock the Phone? field, click Unlock the PhoneDefine an Emergency Dial Plan 911110Emergency Number Description Line Keys and Programmable Keys Multiple Line and Call Appearance KeysLine/Call Appearance Light Behavior Appearance Status On a BLF configured key Programmable KeysFor a speeddial number Key 7 by Default Intercom Key 8 by DefaultKey Function Description Flash SprecodeConfiguring a Line Key Line KeyClick on Operation-Programmable Keys Creating a Speeddial Key Speeddial PrefixKey Line=2Speeddial Enter number Creating a Speeddial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditCreating a Speeddial Key Using the Save Key Save to?Creating a Speeddial Using a Programmable Key Click on Operation-Keypad Speeddial Programmable Keys Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Programmable KeyClick on Operation-Keypad Speeddial Configuring a DND Key Do Not Disturb DND KeyConfiguring a BLF Key Busy Lamp Field BLF KeyExample Line Keys and Programmable Keys BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyAutomatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Type field, select Auto call distributionUsing the ACD Feature on your IP Phone Using the ACD KeyACD LED Table ACD Queue Label Password = Next Click on Operation-Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP XML Key Configuring an XML Key Accessing the XML Service Configuring a Sprecode Key Sprecode KeyPark/Pickup Call Server Configuration Values Park/Pickup KeysServer Park Values Pickup Values Configuring Park/Pickup Keys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Configuring a Last Call Return Key Last Call Return lcr Key for Sylantro ServersHow it works Configuring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Speeddial/Xfer Speeddial/Xfer Key Requirements and FunctionalitySpeeddial/Xfer and Speeddial Speeddial/Xfer and Blind TransferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Directory KeyConfiguring a Directory Key Configuring an Intercom Key Intercom KeyUsing the Icom Key for Outgoing Intercom Calls Services Key Services KeyConfiguring a Services Key Using the Services Key Configuring a Phone Lock Key Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Configuring a Paging Key Using the Paging Key Setting a None Key None Key100 Model 6731i IP Phone User Guide Deleting a Key Model 6731i IP Phone User Guide 101Using Handsfree Speakerphone Making CallsDialing a Number 102 Model 6731i IP Phone User GuideUsing a Headset Advanced Volume Controls for the Headset MicTo change the volume Model 6731i IP Phone User Guide 103Making and Receiving Calls Using a Headset Accessing the Redial ListRedial 104 Model 6731i IP Phone User GuideMute Model 6731i IP Phone User Guide 105Deleting from the Redial List Delete All ItemsReceiving Calls Answering an Incoming CallSending an Incoming Call to Voicemail 106 Model 6731i IP Phone User GuideHandling Calls Placing a Call on HoldModel 6731i IP Phone User Guide 107 To place a call on holdTransferring Calls 108 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 109 Transferring Two Existing CallsConferencing Calls 110 Model 6731i IP Phone User GuideConference State Screens Local ConferencingUsing Local Conferencing Model 6731i IP Phone User Guide 111112 Model 6731i IP Phone User Guide Joining Two Active Calls in a Single ConferenceCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Model 6731i IP Phone User Guide 113Setting Up Multiple Conferences for Sylantro Server only 114 Model 6731i IP Phone User GuideEnding Calls Model 6731i IP Phone User Guide 115Joining Additional Parties to Active Conferences Ending a Conference and Transferring Remaining PartiesAccessing Your Directory Managing CallsDirectory List 116 Model 6731i IP Phone User GuideSorting Entries and Quick Search Feature Model 6731i IP Phone User Guide 117Managing the Directory List 118 Model 6731i IP Phone User Guide Add a New Entry to the Directory ListSave Key Delete Key Directory Key Model 6731i IP Phone User Guide 119 Adding an Entry to the Directory List from the Save Key120 Model 6731i IP Phone User Guide Edit an Entry in the Directory ListSave Key Directory Key Model 6731i IP Phone User Guide 121 Delete an Entry from the Directory ListDelete Key Directory Key 122 Model 6731i IP Phone User Guide Save an Entry to the Directory ListSaving from the Display Model 6731i IP Phone User Guide 123 Saving from the Callers ListSave Key Directory Key Callers Callers List Key 124 Model 6731i IP Phone User Guide Saving from the Redial ListModel 6731i IP Phone User Guide 125 Downloading the Directory List to Your PCDownload the Directory List Click on Operation-DirectoryCallers List 126 Model 6731i IP Phone User GuideAccessing the Callers List Model 6731i IP Phone User Guide 127Caller’s List Screen Display Editing Entries in the Callers List128 Model 6731i IP Phone User Guide John Burns 9054550055 N Jun 8 255pmModel 6731i IP Phone User Guide 129 Deleting Entries From the Callers List130 Model 6731i IP Phone User Guide Downloading the Callers List to Your PCDownload the Callers List Account Configuration DND and Call Forwarding DND Account-Based ConfigurationModel 6731i IP Phone User Guide 131 DND key LED OFF when current 132 Model 6731i IP Phone User GuideConfiguring DND Using the Aastra Web UI Click on Basic Settings-Preferences-GeneralModel 6731i IP Phone User Guide 133 Click on Basic Settings-Account Configuration Using DND Modes via the IP Phone UI134 Model 6731i IP Phone User Guide DND in Account Mode DND in Phone Mode DefaultModel 6731i IP Phone User Guide 135 DND in Custom Mode Call Forward Account-Based Configuration136 Model 6731i IP Phone User Guide Phone CustomCfwd key LED OFF if any Cfwd Disabled Mode is disabled Model 6731i IP Phone User Guide 137MWI LED OFF if Cfwd All is Configuring Cfwd Using the Aastra Web UI 138 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 139 All Busy No Answer140 Model 6731i IP Phone User Guide Using Cfwd via the IP Phone UI Cfwd in Account ModeModel 6731i IP Phone User Guide 141 142 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 143 Cfwd in Phone Mode 144 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 145 146 Model 6731i IP Phone User Guide Cfwd in Custom Mode Model 6731i IP Phone User Guide 147148 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 149 150 Model 6731i IP Phone User Guide Missed Calls Indicator Accessing and Clearing Missed CallsModel 6731i IP Phone User Guide 151 Using Voicemail Voicemail152 Model 6731i IP Phone User Guide Additional Features Star CodesModel 6731i IP Phone User Guide 153 Configuring Suppression of Dtmf Playback Suppress Dtmf Playback154 Model 6731i IP Phone User Guide Display Dtmf Digits Model 6731i IP Phone User Guide 155Configuring Display of Dtmf Digits 156 Model 6731i IP Phone User GuideEnable/Disable Call Waiting Model 6731i IP Phone User Guide 157Enabling/Disabling Call Waiting 158 Model 6731i IP Phone User Guide Configuring Call Waiting Tone Play Call Waiting ToneModel 6731i IP Phone User Guide 159 Configuring Stuttered Dial Tone Stuttered Dial Tone160 Model 6731i IP Phone User Guide Configuring XML Beep Support XML Beep SupportModel 6731i IP Phone User Guide 161 Status Scroll Delay Configuring Status Scroll Delay162 Model 6731i IP Phone User Guide Incoming Call Interrupts Dialing Model 6731i IP Phone User Guide 163Transfer/Conference Call Behavior Intercom BehaviorConfiguring Incoming Call Interrupts Dialing 164 Model 6731i IP Phone User GuideSwitch UI Focus to Ringing Line Model 6731i IP Phone User Guide 165Preferred Line and Preferred Line Timeout Phone Feature Preferred Line Behavior166 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 167 Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls168 Model 6731i IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Model 6731i IP Phone User Guide 169Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones170 Model 6731i IP Phone User Guide Message Waiting Indicator Configuring Message Waiting IndicatorModel 6731i IP Phone User Guide 171 Incoming Intercom Call Features Incoming Intercom Features Description Aastra Web UI172 Model 6731i IP Phone User Guide Incoming IntercomConfiguring Incoming Intercom Settings Model 6731i IP Phone User Guide 173Auto-Answer/Play Warning Tone Allow BargeUsing Redial Key for Last Number Redial 174 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 175 Group RTP Paging receives RTP streamsConfiguring Group RTP Paging Group Paging RTP Settings176 Model 6731i IP Phone User Guide Configuring Lldp Elin Model 6731i IP Phone User Guide 177Shared Call Appearance SCA Call Bridging 178 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 179 Keys States and LED BehaviorLine Keys and Idle Screens Programmable Line Keys180 Model 6731i IP Phone User Guide Line key Phone BehaviorState Call Line Key Pressed Non-Call Line Key Pressed Available Features Enabled by Administrators Outgoing Intercom CallsMissed Call Summary Subscription Model 6731i IP Phone User Guide 181Customizable Callers List Key Autodial Hotline and Warmline182 Model 6731i IP Phone User Guide Centralized Conferencing Answer and Ignore Keys for XML ApplicationsModel 6731i IP Phone User Guide 183 Using the Keypad During Active XML Applications Playing a WAV File On Your Phone184 Model 6731i IP Phone User Guide IP Phone UI Screen During WAV StreamingKey Redirection Model 6731i IP Phone User Guide 185Options Key XML Applications and Off-Hook Interaction XML Override for a Locked PhoneRTP Recording and Simultaneous Playing 186 Model 6731i IP Phone User GuideHold Feature Enhancement for Broadsoft Servers Configurable Save and Delete KeysModel 6731i IP Phone User Guide 187 IP Phone UI when Broadsoft CMS is Enabled 188 Model 6731i IP Phone User GuideDiverting Calls from Your Phone Model 6731i IP Phone User Guide 189Call Diversion Example Display of Call Destination Information 190 Model 6731i IP Phone User GuideScreen Caller info Call destination Call diversion Call Destination InformationTroubleshooting Solutions Model 6731i IP Phone User Guide 191Why does my phone display the No Service message? How do I change my user password?192 Model 6731i IP Phone User Guide Why does my phone display Bad Encrypted Config? Model 6731i IP Phone User Guide 193How do I restart the IP phone? 194 Model 6731i IP Phone User Guide How do I lock my phone?Model 6731i IP Phone User Guide 195 Page Limited Warranty Warranty Repair ServicesModel 6731i IP Phone User Guide 197 ExclusionsAfter Warranty Service 198 Model 6731i IP Phone User GuideAppendix a Time Zone Codes Time Zone Name/Time Zone Code TableTime Zone Name Time Zone Code NST Time SGT Index Model 6731i IP Phone User Guide Index-1Index-2 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-3 Index-4 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-5 Model 6731i IP Phone User Guide Index-6
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6731I specifications

The Aastra Telecom 6731I is a feature-rich IP phone designed for professional environments, delivering seamless communication capabilities to users in various settings. This model has become popular among enterprises due to its robust set of features, advanced technologies, and user-friendly design, making it an ideal choice for offices, call centers, and other business environments.

One of the standout features of the Aastra 6731I is its support for Voice over IP (VoIP) technology. This enables high-quality voice communication over the internet, helping businesses reduce telephony costs while maintaining excellent call clarity. The phone supports multiple VoIP protocols, including SIP (Session Initiation Protocol), ensuring compatibility with various network infrastructures and VoIP service providers.

The Aastra 6731I boasts a large graphical display that provides users with vital call details, caller ID information, and easily accessible menu options. This enhances user experience and ensures that managing calls is straightforward and efficient. The display is further complemented by backlit keys for visibility in low-light environments, making it suitable for 24/7 operations or dimly lit offices.

In terms of connectivity, the phone comes with dual Ethernet ports, allowing for easy integration into existing network setups. Users can connect their computer directly to the phone, simplifying cabling requirements while maintaining network speed and reliability. The device also supports Power over Ethernet (PoE), which allows it to receive power directly through the Ethernet cable, eliminating the need for additional power adapters and making installation convenient.

Another notable characteristic of the Aastra 6731I is its programmable function keys, which provide customizable shortcuts for frequently used features, including call transfer, conference calling, and speed dial. This flexibility enhances productivity and streamlines communication processes for users.

Additionally, the phone is equipped with a built-in speakerphone, delivering hands-free calling capabilities. This is particularly beneficial for multitasking or when collaborating in a group setting. The audio quality, supported by noise reduction technologies, ensures clear and distraction-free conversations.

Overall, the Aastra Telecom 6731I is an excellent choice for businesses seeking a reliable and efficient IP phone. Its combination of advanced features, user-friendly design, and excellent connectivity options positions it as a strong contender in the market, helping organizations optimize their communication strategies effectively.
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