Aastra Telecom 6731I manual Introduction, Phone Features, Requirements

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Introduction

Introduction

This 6731i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6731i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

•3-line LCD screen

•8 programmable top keys

•Press-and-hold speeddial key configuration feature

•Supports up to 6 call lines with LEDs

•Full-duplex speakerphone for handsfree calls

•Headset mode support (via handset jack)

•Built-in two-port, 10/100 Ethernet ports - lets you share a connection with your computer

•Inline power support (based on 802.3af standard) which eliminates power adapters

•AC power adapter (optional equipment - not included)

•Enhanced busy lamp fields*

•Set paging*

*Availability of feature dependant on your phone system or service provider.

Requirements

The 6731i IP Phone requires the following environment:

•SIP-based IP PBX system or network installed and running with a SIP account created for the 6731i IP phone.

•Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or HyperText Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).

•Ethernet/Fast Ethernet LAN (10/100 Mb)

•Category 5/5e straight through cabling

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Model 6731i IP Phone User Guide

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Contents 6731i IP Phone Page Software License Agreement IiiPage Table of Contents Speeddial/Xfer Busy Lamp Field BLF Key BLF List KeyLast Call Return lcr Key for Sylantro Servers Directory Key Intercom KeyManaging Calls 116 Vii181 ViiiDocumentation About This GuideModel 6731i IP Phone User Guide Introduction Phone FeaturesRequirements Installation and Setup Getting Started Plugging in and Starting the PhoneDownloading Language packs DSP SIP Idle Screens Idle ScreenIncomplete Configuration No ServiceKey Panel IP Phone Keys and Key DescriptionsKeys Key Description Conf Options ListNone Phone Options via the IP Phone UI ServicesMethods for Customizing Your Phone Option Number Call ForwardSimplified Options Menu Using the IP Phone UI ReferenceUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationSettings Headings Descriptions BasicPhone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UIPhone Status SIP Account Status SIP Account StatusStatus Condition Desription Registered Example BackupLine SIP Account Status Used? Ring Tones and Tone Sets Configuration Method Valid Values Default ValueCustomizing Your Phone Ring TonesSelect Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring ToneClick on Basic Settings-Preferences-Ring Tones For global configurationLive Dialpad Setting Contrast LevelContrast Level Enabling/Disabling Live DialpadSetting Audio Mode and Headset Mic Volume Audio ModeHeadset Mic Volume Select Preferences Select Set Audio Select Audio ModeTime and Date Configuring Time and DateSet Time and Time Format Select Date Format Set Date and Date FormatSelect Preferences Select Time and Date Set Time ZoneSet Daylight Savings Time Min summertime Summertime Automatic DefaultSet Time Servers Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use LanguageSelect Screen Language Français French Deutsch German Italiano ItalianClick on Basic Settings-Preferences-Language Settings French Language InputKeypad Input Alphabet Tables English Key Uppercase Characters Lowercase CharactersSpanish GermanItalian PortgueseExample Configuring Language Input Using the IP Phone UISelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set Select User Password and press Enter User PasswordSetting a User Password Click on Operation-User PasswordResetting a User Password Reset a User PasswordRestarting Your Phone Click on Operation-ResetSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Lock the Phone? field, click Defining an Emergency Dial PlanClick on Operation-Phone Lock Unlock the Phone911110 Define an Emergency Dial PlanEmergency Number Description Multiple Line and Call Appearance Keys Line Keys and Programmable KeysLine/Call Appearance Light Behavior Appearance Status Programmable Keys On a BLF configured keyFor a speeddial number Key Function Description Flash Key 7 by Default IntercomKey 8 by Default SprecodeLine Key Configuring a Line KeyClick on Operation-Programmable Keys Key Creating a Speeddial KeySpeeddial Prefix Line=2Speeddial Enter number Creating a Speeddial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditCreating a Speeddial Key Using the Save Key Save to?Creating a Speeddial Using a Programmable Key Click on Operation-Keypad Speeddial Programmable Keys Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Programmable KeyClick on Operation-Keypad Speeddial Configuring a DND Key Do Not Disturb DND KeyBusy Lamp Field BLF Key Configuring a BLF KeyExample Line Keys and Programmable Keys BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyAutomatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Type field, select Auto call distributionUsing the ACD Key Using the ACD Feature on your IP PhoneACD LED Table ACD Queue Label Password = Next Click on Operation-Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP XML Key Configuring an XML Key Accessing the XML Service Configuring a Sprecode Key Sprecode KeyPark/Pickup Keys Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Configuring Park/Pickup Keys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key for Sylantro Servers Configuring a Last Call Return KeyHow it works Configuring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Speeddial/Xfer and Speeddial Speeddial/XferSpeeddial/Xfer Key Requirements and Functionality Speeddial/Xfer and Blind TransferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Directory KeyConfiguring a Directory Key Configuring an Intercom Key Intercom KeyUsing the Icom Key for Outgoing Intercom Calls Services Key Services KeyConfiguring a Services Key Using the Services Key Configuring a Phone Lock Key Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Configuring a Paging Key Using the Paging Key None Key Setting a None Key100 Model 6731i IP Phone User Guide Deleting a Key Model 6731i IP Phone User Guide 101Dialing a Number Using Handsfree SpeakerphoneMaking Calls 102 Model 6731i IP Phone User GuideTo change the volume Using a HeadsetAdvanced Volume Controls for the Headset Mic Model 6731i IP Phone User Guide 103Redial Making and Receiving Calls Using a HeadsetAccessing the Redial List 104 Model 6731i IP Phone User GuideDeleting from the Redial List MuteModel 6731i IP Phone User Guide 105 Delete All ItemsSending an Incoming Call to Voicemail Receiving CallsAnswering an Incoming Call 106 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 107 Handling CallsPlacing a Call on Hold To place a call on holdTransferring Calls 108 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 109 Transferring Two Existing CallsConference State Screens Conferencing Calls110 Model 6731i IP Phone User Guide Local ConferencingUsing Local Conferencing Model 6731i IP Phone User Guide 111Joining Two Active Calls in a Single Conference 112 Model 6731i IP Phone User GuideCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Model 6731i IP Phone User Guide 113Setting Up Multiple Conferences for Sylantro Server only 114 Model 6731i IP Phone User GuideJoining Additional Parties to Active Conferences Ending CallsModel 6731i IP Phone User Guide 115 Ending a Conference and Transferring Remaining PartiesDirectory List Accessing Your DirectoryManaging Calls 116 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 117 Sorting Entries and Quick Search FeatureManaging the Directory List Add a New Entry to the Directory List 118 Model 6731i IP Phone User GuideSave Key Delete Key Directory Key Model 6731i IP Phone User Guide 119 Adding an Entry to the Directory List from the Save KeyEdit an Entry in the Directory List 120 Model 6731i IP Phone User GuideSave Key Directory Key Delete an Entry from the Directory List Model 6731i IP Phone User Guide 121Delete Key Directory Key Save an Entry to the Directory List 122 Model 6731i IP Phone User GuideSaving from the Display Saving from the Callers List Model 6731i IP Phone User Guide 123Save Key Directory Key Callers Callers List Key 124 Model 6731i IP Phone User Guide Saving from the Redial ListDownload the Directory List Model 6731i IP Phone User Guide 125Downloading the Directory List to Your PC Click on Operation-DirectoryCallers List 126 Model 6731i IP Phone User GuideCaller’s List Screen Display Accessing the Callers ListModel 6731i IP Phone User Guide 127 Editing Entries in the Callers List128 Model 6731i IP Phone User Guide John Burns 9054550055 N Jun 8 255pmModel 6731i IP Phone User Guide 129 Deleting Entries From the Callers ListDownloading the Callers List to Your PC 130 Model 6731i IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6731i IP Phone User Guide 131 DND key LED OFF when current 132 Model 6731i IP Phone User GuideClick on Basic Settings-Preferences-General Configuring DND Using the Aastra Web UIModel 6731i IP Phone User Guide 133 Using DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration134 Model 6731i IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6731i IP Phone User Guide 135 136 Model 6731i IP Phone User Guide DND in Custom ModeCall Forward Account-Based Configuration Phone CustomModel 6731i IP Phone User Guide 137 Cfwd key LED OFF if any Cfwd Disabled Mode is disabledMWI LED OFF if Cfwd All is Configuring Cfwd Using the Aastra Web UI 138 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 139 All Busy No Answer140 Model 6731i IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6731i IP Phone User Guide 141 142 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 143 Cfwd in Phone Mode 144 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 145 146 Model 6731i IP Phone User Guide Cfwd in Custom Mode Model 6731i IP Phone User Guide 147148 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 149 150 Model 6731i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorModel 6731i IP Phone User Guide 151 Voicemail Using Voicemail152 Model 6731i IP Phone User Guide Star Codes Additional FeaturesModel 6731i IP Phone User Guide 153 Suppress Dtmf Playback Configuring Suppression of Dtmf Playback154 Model 6731i IP Phone User Guide Display Dtmf Digits Model 6731i IP Phone User Guide 155Configuring Display of Dtmf Digits 156 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 157 Enable/Disable Call WaitingEnabling/Disabling Call Waiting 158 Model 6731i IP Phone User Guide Play Call Waiting Tone Configuring Call Waiting ToneModel 6731i IP Phone User Guide 159 Stuttered Dial Tone Configuring Stuttered Dial Tone160 Model 6731i IP Phone User Guide XML Beep Support Configuring XML Beep SupportModel 6731i IP Phone User Guide 161 Configuring Status Scroll Delay Status Scroll Delay162 Model 6731i IP Phone User Guide Transfer/Conference Call Behavior Incoming Call Interrupts DialingModel 6731i IP Phone User Guide 163 Intercom BehaviorConfiguring Incoming Call Interrupts Dialing 164 Model 6731i IP Phone User GuideSwitch UI Focus to Ringing Line Model 6731i IP Phone User Guide 165Phone Feature Preferred Line Behavior Preferred Line and Preferred Line Timeout166 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 167 Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls168 Model 6731i IP Phone User Guide Using the Goodbye Key to Cancel Incoming Calls Feature Model 6731i IP Phone User Guide 169UPnP Mapping Lines for remote phones Configuring UPnP Mapping Lines170 Model 6731i IP Phone User Guide Configuring Message Waiting Indicator Message Waiting IndicatorModel 6731i IP Phone User Guide 171 172 Model 6731i IP Phone User Guide Incoming Intercom Call FeaturesIncoming Intercom Features Description Aastra Web UI Incoming IntercomAuto-Answer/Play Warning Tone Configuring Incoming Intercom SettingsModel 6731i IP Phone User Guide 173 Allow BargeUsing Redial Key for Last Number Redial 174 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 175 Group RTP Paging receives RTP streamsGroup Paging RTP Settings Configuring Group RTP Paging176 Model 6731i IP Phone User Guide Configuring Lldp Elin Model 6731i IP Phone User Guide 177Shared Call Appearance SCA Call Bridging 178 Model 6731i IP Phone User GuideLine Keys and Idle Screens Model 6731i IP Phone User Guide 179Keys States and LED Behavior Programmable Line KeysLine key Phone Behavior 180 Model 6731i IP Phone User GuideState Call Line Key Pressed Non-Call Line Key Pressed Missed Call Summary Subscription Available Features Enabled by AdministratorsOutgoing Intercom Calls Model 6731i IP Phone User Guide 181Autodial Hotline and Warmline Customizable Callers List Key182 Model 6731i IP Phone User Guide Answer and Ignore Keys for XML Applications Centralized ConferencingModel 6731i IP Phone User Guide 183 184 Model 6731i IP Phone User Guide Using the Keypad During Active XML ApplicationsPlaying a WAV File On Your Phone IP Phone UI Screen During WAV StreamingModel 6731i IP Phone User Guide 185 Key RedirectionOptions Key RTP Recording and Simultaneous Playing XML Applications and Off-Hook InteractionXML Override for a Locked Phone 186 Model 6731i IP Phone User GuideConfigurable Save and Delete Keys Hold Feature Enhancement for Broadsoft ServersModel 6731i IP Phone User Guide 187 IP Phone UI when Broadsoft CMS is Enabled 188 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 189 Diverting Calls from Your PhoneCall Diversion Example Screen Caller info Call destination Call diversion Display of Call Destination Information190 Model 6731i IP Phone User Guide Call Destination InformationTroubleshooting Solutions Model 6731i IP Phone User Guide 191How do I change my user password? Why does my phone display the No Service message?192 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 193 Why does my phone display Bad Encrypted Config?How do I restart the IP phone? 194 Model 6731i IP Phone User Guide How do I lock my phone?Model 6731i IP Phone User Guide 195 Page Model 6731i IP Phone User Guide 197 Limited WarrantyWarranty Repair Services ExclusionsAfter Warranty Service 198 Model 6731i IP Phone User GuideTime Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Index Model 6731i IP Phone User Guide Index-1Index-2 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-3 Index-4 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-5 Model 6731i IP Phone User Guide Index-6
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6731I specifications

The Aastra Telecom 6731I is a feature-rich IP phone designed for professional environments, delivering seamless communication capabilities to users in various settings. This model has become popular among enterprises due to its robust set of features, advanced technologies, and user-friendly design, making it an ideal choice for offices, call centers, and other business environments.

One of the standout features of the Aastra 6731I is its support for Voice over IP (VoIP) technology. This enables high-quality voice communication over the internet, helping businesses reduce telephony costs while maintaining excellent call clarity. The phone supports multiple VoIP protocols, including SIP (Session Initiation Protocol), ensuring compatibility with various network infrastructures and VoIP service providers.

The Aastra 6731I boasts a large graphical display that provides users with vital call details, caller ID information, and easily accessible menu options. This enhances user experience and ensures that managing calls is straightforward and efficient. The display is further complemented by backlit keys for visibility in low-light environments, making it suitable for 24/7 operations or dimly lit offices.

In terms of connectivity, the phone comes with dual Ethernet ports, allowing for easy integration into existing network setups. Users can connect their computer directly to the phone, simplifying cabling requirements while maintaining network speed and reliability. The device also supports Power over Ethernet (PoE), which allows it to receive power directly through the Ethernet cable, eliminating the need for additional power adapters and making installation convenient.

Another notable characteristic of the Aastra 6731I is its programmable function keys, which provide customizable shortcuts for frequently used features, including call transfer, conference calling, and speed dial. This flexibility enhances productivity and streamlines communication processes for users.

Additionally, the phone is equipped with a built-in speakerphone, delivering hands-free calling capabilities. This is particularly beneficial for multitasking or when collaborating in a group setting. The audio quality, supported by noise reduction technologies, ensures clear and distraction-free conversations.

Overall, the Aastra Telecom 6731I is an excellent choice for businesses seeking a reliable and efficient IP phone. Its combination of advanced features, user-friendly design, and excellent connectivity options positions it as a strong contender in the market, helping organizations optimize their communication strategies effectively.
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