Aastra Telecom 6731I manual Model 6731i IP Phone User Guide, How do I change my user password?

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Troubleshooting Solutions

Why does my phone display the “No Service” message?

The phone displays the “No Service” message if the SIP settings have not been set up correctly.

Contact your System Administrator for more information.

How do I change my user password?

You can change the user password from the IP phone UI or the Aastra Web UI.

IP Phone UI

1.Press Optionson the phone to enter the Options List.

2.Select User Password and press Enter.

3.Enter the current user password and press Enter.

4.Enter the new user password and press Enter.

5.Re-enter the new user password and press Enter.

A message, "Password Changed" displays on the screen.

Aastra Web UI

1. Click on Operation->User Password.

2.In the "Current Password" field, enter the current user password.

Note: By default, the user name is “user” (all lowercase) and the password field is left blank. If you have forgotten your password, contact your System Administrator for assistance.

3.In the "New Password" field, enter the new user password.

4.In the "Password Confirm" field, enter the new user password again.

5.Click to save your changes.

For information on how to access the Aastra Web UI, go to the section “Using the Aastra Web UI” on page 15.

192	Model 6731i IP Phone User Guide

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Contents 6731i IP Phone Page Software License Agreement IiiPage Table of Contents Busy Lamp Field BLF Key BLF List Key Last Call Return lcr Key for Sylantro ServersSpeeddial/Xfer Directory Key Intercom KeyManaging Calls 116 Vii181 ViiiModel 6731i IP Phone User Guide About This GuideDocumentation Requirements Phone FeaturesIntroduction Installation and Setup Getting Started Plugging in and Starting the PhoneDownloading Language packs DSP SIP Idle Screens Idle ScreenIncomplete Configuration No ServiceKeys Key Description IP Phone Keys and Key DescriptionsKey Panel Conf Options ListNone Services Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Call ForwardSimplified Options Menu Using the IP Phone UI ReferenceUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationSettings Headings Descriptions BasicSelect Phone Status Phone StatusPhone Status via IP Phone UI Finding Your Phone’s IP Address Phone Status via the Aastra Web UIPhone Status SIP Account Status SIP Account StatusLine SIP Account Status Used? Example BackupStatus Condition Desription Registered Configuration Method Valid Values Default Value Customizing Your PhoneRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring ToneClick on Basic Settings-Preferences-Ring Tones For global configurationSetting Contrast Level Contrast LevelLive Dialpad Enabling/Disabling Live DialpadAudio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Select Preferences Select Set Audio Select Audio ModeSet Time and Time Format Configuring Time and DateTime and Date Set Date and Date Format Select Preferences Select Time and DateSelect Date Format Set Time ZoneSet Time Servers Min summertime Summertime Automatic DefaultSet Daylight Savings Time Click on Basic Settings-Preferences-Time and Date Setting Select Screen Language LanguageSpecifying the Language to Use Français French Deutsch German Italiano ItalianClick on Basic Settings-Preferences-Language Settings Language Input Keypad Input Alphabet Tables EnglishFrench Key Uppercase Characters Lowercase CharactersSpanish GermanItalian PortgueseSelect Input Language Configuring Language Input Using the IP Phone UIExample Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set User Password Setting a User PasswordSelect User Password and press Enter Click on Operation-User PasswordResetting a User Password Reset a User PasswordSelect Restart Phone Click on Operation-ResetRestarting Your Phone Lock the Phone Phone LockLocking/Unlocking a Phone Defining an Emergency Dial Plan Click on Operation-Phone LockLock the Phone? field, click Unlock the PhoneEmergency Number Description Define an Emergency Dial Plan911110 Line/Call Appearance Light Behavior Appearance Status Line Keys and Programmable KeysMultiple Line and Call Appearance Keys For a speeddial number On a BLF configured keyProgrammable Keys Key 7 by Default Intercom Key 8 by DefaultKey Function Description Flash SprecodeClick on Operation-Programmable Keys Configuring a Line KeyLine Key Creating a Speeddial Key Speeddial PrefixKey Line=2Speeddial Enter number Creating a Speeddial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditCreating a Speeddial Key Using the Save Key Save to?Creating a Speeddial Using a Programmable Key Click on Operation-Keypad Speeddial Programmable Keys Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Programmable KeyClick on Operation-Keypad Speeddial Configuring a DND Key Do Not Disturb DND KeyExample Configuring a BLF KeyBusy Lamp Field BLF Key Line Keys and Programmable Keys BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyAutomatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Type field, select Auto call distributionACD LED Table Using the ACD Feature on your IP PhoneUsing the ACD Key ACD Queue Label Password = Next Click on Operation-Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Group Call Pickup GCP Using Directed Call Pickup/Group Call PickupUsing Directed Call Pickup DCP XML Key Configuring an XML Key Accessing the XML Service Configuring a Sprecode Key Sprecode KeyServer Park Values Pickup Values Park/Pickup Call Server Configuration ValuesPark/Pickup Keys Configuring Park/Pickup Keys Pickup a Parked Call Using the Park Call/Pickup Parked Call FeaturePark a Call How it works Configuring a Last Call Return KeyLast Call Return lcr Key for Sylantro Servers Configuring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Speeddial/Xfer Speeddial/Xfer Key Requirements and FunctionalitySpeeddial/Xfer and Speeddial Speeddial/Xfer and Blind TransferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Directory KeyConfiguring a Directory Key Configuring an Intercom Key Intercom KeyUsing the Icom Key for Outgoing Intercom Calls Services Key Services KeyConfiguring a Services Key Using the Services Key Configuring a Phone Lock Key Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Configuring a Paging Key Using the Paging Key 100 Model 6731i IP Phone User Guide Setting a None KeyNone Key Deleting a Key Model 6731i IP Phone User Guide 101Using Handsfree Speakerphone Making CallsDialing a Number 102 Model 6731i IP Phone User GuideUsing a Headset Advanced Volume Controls for the Headset MicTo change the volume Model 6731i IP Phone User Guide 103Making and Receiving Calls Using a Headset Accessing the Redial ListRedial 104 Model 6731i IP Phone User GuideMute Model 6731i IP Phone User Guide 105Deleting from the Redial List Delete All ItemsReceiving Calls Answering an Incoming CallSending an Incoming Call to Voicemail 106 Model 6731i IP Phone User GuideHandling Calls Placing a Call on HoldModel 6731i IP Phone User Guide 107 To place a call on holdTransferring Calls 108 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 109 Transferring Two Existing CallsConferencing Calls 110 Model 6731i IP Phone User GuideConference State Screens Local ConferencingUsing Local Conferencing Model 6731i IP Phone User Guide 111Centralized Conferencing for Sylantro and Broadsoft Servers 112 Model 6731i IP Phone User GuideJoining Two Active Calls in a Single Conference Using Centralized Conferencing Model 6731i IP Phone User Guide 113Setting Up Multiple Conferences for Sylantro Server only 114 Model 6731i IP Phone User GuideEnding Calls Model 6731i IP Phone User Guide 115Joining Additional Parties to Active Conferences Ending a Conference and Transferring Remaining PartiesAccessing Your Directory Managing CallsDirectory List 116 Model 6731i IP Phone User GuideManaging the Directory List Sorting Entries and Quick Search FeatureModel 6731i IP Phone User Guide 117 Save Key Delete Key Directory Key 118 Model 6731i IP Phone User GuideAdd a New Entry to the Directory List Model 6731i IP Phone User Guide 119 Adding an Entry to the Directory List from the Save KeySave Key Directory Key 120 Model 6731i IP Phone User GuideEdit an Entry in the Directory List Delete Key Directory Key Model 6731i IP Phone User Guide 121Delete an Entry from the Directory List Saving from the Display 122 Model 6731i IP Phone User GuideSave an Entry to the Directory List Save Key Directory Key Callers Callers List Key Model 6731i IP Phone User Guide 123Saving from the Callers List 124 Model 6731i IP Phone User Guide Saving from the Redial ListModel 6731i IP Phone User Guide 125 Downloading the Directory List to Your PCDownload the Directory List Click on Operation-DirectoryCallers List 126 Model 6731i IP Phone User GuideAccessing the Callers List Model 6731i IP Phone User Guide 127Caller’s List Screen Display Editing Entries in the Callers List128 Model 6731i IP Phone User Guide John Burns 9054550055 N Jun 8 255pmModel 6731i IP Phone User Guide 129 Deleting Entries From the Callers ListDownload the Callers List 130 Model 6731i IP Phone User GuideDownloading the Callers List to Your PC Model 6731i IP Phone User Guide 131 Account Configuration DND and Call ForwardingDND Account-Based Configuration DND key LED OFF when current 132 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 133 Configuring DND Using the Aastra Web UIClick on Basic Settings-Preferences-General 134 Model 6731i IP Phone User Guide Click on Basic Settings-Account ConfigurationUsing DND Modes via the IP Phone UI Model 6731i IP Phone User Guide 135 DND in Account ModeDND in Phone Mode Default DND in Custom Mode Call Forward Account-Based Configuration136 Model 6731i IP Phone User Guide Phone CustomMWI LED OFF if Cfwd All is Cfwd key LED OFF if any Cfwd Disabled Mode is disabledModel 6731i IP Phone User Guide 137 Configuring Cfwd Using the Aastra Web UI 138 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 139 All Busy No Answer140 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 141 Using Cfwd via the IP Phone UICfwd in Account Mode 142 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 143 Cfwd in Phone Mode 144 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 145 146 Model 6731i IP Phone User Guide Cfwd in Custom Mode Model 6731i IP Phone User Guide 147148 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 149 150 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 151 Missed Calls IndicatorAccessing and Clearing Missed Calls 152 Model 6731i IP Phone User Guide Using VoicemailVoicemail Model 6731i IP Phone User Guide 153 Additional FeaturesStar Codes 154 Model 6731i IP Phone User Guide Configuring Suppression of Dtmf PlaybackSuppress Dtmf Playback Display Dtmf Digits Model 6731i IP Phone User Guide 155Configuring Display of Dtmf Digits 156 Model 6731i IP Phone User GuideEnabling/Disabling Call Waiting Enable/Disable Call WaitingModel 6731i IP Phone User Guide 157 158 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide 159 Configuring Call Waiting TonePlay Call Waiting Tone 160 Model 6731i IP Phone User Guide Configuring Stuttered Dial ToneStuttered Dial Tone Model 6731i IP Phone User Guide 161 Configuring XML Beep SupportXML Beep Support 162 Model 6731i IP Phone User Guide Status Scroll DelayConfiguring Status Scroll Delay Incoming Call Interrupts Dialing Model 6731i IP Phone User Guide 163Transfer/Conference Call Behavior Intercom BehaviorConfiguring Incoming Call Interrupts Dialing 164 Model 6731i IP Phone User GuideSwitch UI Focus to Ringing Line Model 6731i IP Phone User Guide 165166 Model 6731i IP Phone User Guide Preferred Line and Preferred Line TimeoutPhone Feature Preferred Line Behavior Model 6731i IP Phone User Guide 167 168 Model 6731i IP Phone User Guide Goodbye Key Cancels Incoming CallsConfiguring Goodbye Key to Cancel Incoming Calls Using the Goodbye Key to Cancel Incoming Calls Feature Model 6731i IP Phone User Guide 169170 Model 6731i IP Phone User Guide Configuring UPnP Mapping LinesUPnP Mapping Lines for remote phones Model 6731i IP Phone User Guide 171 Message Waiting IndicatorConfiguring Message Waiting Indicator Incoming Intercom Call Features Incoming Intercom Features Description Aastra Web UI172 Model 6731i IP Phone User Guide Incoming IntercomConfiguring Incoming Intercom Settings Model 6731i IP Phone User Guide 173Auto-Answer/Play Warning Tone Allow BargeUsing Redial Key for Last Number Redial 174 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 175 Group RTP Paging receives RTP streams176 Model 6731i IP Phone User Guide Configuring Group RTP PagingGroup Paging RTP Settings Configuring Lldp Elin Model 6731i IP Phone User Guide 177Shared Call Appearance SCA Call Bridging 178 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 179 Keys States and LED BehaviorLine Keys and Idle Screens Programmable Line KeysState Call Line Key Pressed Non-Call Line Key Pressed 180 Model 6731i IP Phone User GuideLine key Phone Behavior Available Features Enabled by Administrators Outgoing Intercom CallsMissed Call Summary Subscription Model 6731i IP Phone User Guide 181182 Model 6731i IP Phone User Guide Customizable Callers List KeyAutodial Hotline and Warmline Model 6731i IP Phone User Guide 183 Centralized ConferencingAnswer and Ignore Keys for XML Applications Using the Keypad During Active XML Applications Playing a WAV File On Your Phone184 Model 6731i IP Phone User Guide IP Phone UI Screen During WAV StreamingOptions Key Key RedirectionModel 6731i IP Phone User Guide 185 XML Applications and Off-Hook Interaction XML Override for a Locked PhoneRTP Recording and Simultaneous Playing 186 Model 6731i IP Phone User GuideModel 6731i IP Phone User Guide 187 Hold Feature Enhancement for Broadsoft ServersConfigurable Save and Delete Keys IP Phone UI when Broadsoft CMS is Enabled 188 Model 6731i IP Phone User Guide Call Diversion Example Diverting Calls from Your Phone Model 6731i IP Phone User Guide 189 Display of Call Destination Information 190 Model 6731i IP Phone User GuideScreen Caller info Call destination Call diversion Call Destination InformationTroubleshooting Solutions Model 6731i IP Phone User Guide 191192 Model 6731i IP Phone User Guide Why does my phone display the No Service message?How do I change my user password? How do I restart the IP phone? Why does my phone display Bad Encrypted Config?Model 6731i IP Phone User Guide 193 194 Model 6731i IP Phone User Guide How do I lock my phone?Model 6731i IP Phone User Guide 195 Page Limited Warranty Warranty Repair ServicesModel 6731i IP Phone User Guide 197 ExclusionsAfter Warranty Service 198 Model 6731i IP Phone User GuideTime Zone Name Time Zone Code Appendix a Time Zone CodesTime Zone Name/Time Zone Code Table NST Time SGT Index Model 6731i IP Phone User Guide Index-1Index-2 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-3 Index-4 Model 6731i IP Phone User Guide Model 6731i IP Phone User Guide Index-5 Model 6731i IP Phone User Guide Index-6

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