AT&T SB67148 user manual Call transfer using intercom, Call XDeskset

Page 38

Deskset operation

Call transfer using intercom

You can transfer a call to the main telephone base or any other system device.

1.

During a call, press INT.

2.

Press DIR or CID to scroll to the desired

device. Press the Select softkey.

-OR-

Press 1-0for the desired extension number,

 

 

(star key) for the main telephone base, or

 

 

 

 

 

 

 

 

L1

 

 

 

 

 

 

 

 

 

# (pound key) for all.

*: Base

 

 

2: Handset 2

 

 

 

 

 

Mailbox

 

3. The outside call is put on hold and the deskset shows

#: All

 

Back

 

Select

 

Calling X:Handset X Hold Line X,

 

 

 

 

 

 

Calling *: Base Hold Line X, or Calling All Hold Line X.

 

L1

 

 

 

 

Calling

 

4. The other device rings and its screen shows

Hold Line 1

 

 

 

 

*:Base

 

Call X:Deskset X.

5.Answer an intercom call just as you would answer a normal call, or press INT. The outside call is still on hold and both screens now show Intercom. You can now have a private conversation.

6.From this intercom call, you have the following options:

L1

Intercom 00:00:01

Hold Line1

Conf

You can let the other handset or main telephone base join you on

the outside call in a three-way conversation. Press the Conf softkey on the deskset.

You can transfer the outside call to the other extension before the intercom call is answered (blind transfer). Place your corded handset back in the deskset, then the other extension automatically connects to the outside call.

You can return to the outside call. Press the LINE 1-LINE 4 key on the deskset.

The other person can press the line key on the original extension to resume the outside call.

NOTES:

Before the intercom call is answered, you can cancel the call transfer and return to the external call by pressing the corresponding line key on the deskset.

When a transferred call is not answered after 30 seconds, the transfer is canceled. The external call returns to the deskset and is on hold. When the hold reminder is turned on, the deskset beeps every 30 seconds. Press the LINE 1-LINE 4 key to answer the external call.

33

Image 38
Contents User’s manual Congratulations Parts checklist Table of contents Index Quick reference guide HoldFlash Main menu Using menusTo write names on the directory card Installation Avoid placing the deskset too close toDeskset installation Install the deskset as shown belowBackup battery installation Backup battery charging Low batterySB67118 Add and register a desksetRegister the deskset to your SynJ SB67118 telephone base SB67148SB67138 Register the deskset to your SynJ SB67138 telephone baseRegistering new device Deregister a deskset Deregister a deskset Add a corded headset Add a corded headset to the desksetRinger volume Deskset setupMenu settings Ringer tone LCD contrast Key toneLine, choose Line 1, Line 2, Line 3 or Line LanguageLine selection Deskset name Hold reminderCustomer support Speed dial setupTo enter, edit or delete a speed dial number Deskset basic operation Line indicatorsMake a call To make a call using the corded handset To predial using the speakerphone To predial using the corded headsetDial a speed dial number Answer a call To answer a call using the corded handsetEnd a call To end a call using the corded handset Speaker or HeadsetPage To save a redialed number in the directory To delete a redialed numberOptions while on calls Call privacy To enable call privacyTo cancel call privacy To play back a memo or phone conversation Record a callTo record a call Join a call in progress Switch among linesHold Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference callTo drop the intercom call To talk privately on the intercom callTo drop one line To end a conference callTurn off the Covm feature Base or Calling All IntercomMake an intercom call Answer an incoming call during an intercom call Answer an intercom callCall transfer using intercom Call XDesksetCall transfer using intercom Push to talk PTT intercom PTT to the main telephone base or a system devicePTT to all devices PTT to All Release PTT key to stopEnd a PTT call Answer a PTT callConvert a PTT call to an intercom call Exit the directory About the directoryCapacity Create directory entries Create a new directory entryNumber Store a pause in a directory entryStore a flash in a directory entry KeyReview directory Review directory entriesSearch directory Search by nameDelete an entry Dial, delete or edit directory entriesDisplay dial Delete all entriesAbout caller ID Information about caller ID with call waitingScreen display of the deskset Caller ID InformationHow the caller ID information call log works Memory match Missed new calls indicatorCaller ID operation Review the caller ID informationDelete the call log entries To delete a call log entry View dialing optionsDial a call log entry To delete all call log entriesWhen the telephone number appears Save a call log entry to the directoryScreen message Reason Reasons for missing caller ID informationReasons for missing caller ID information Deskset voicemail box answering system Answering system and voicemailAuto attendant Set the answering system to answer automaticallyGeneral mailbox Answering system capacityDeskset mailbox overview Deskset mailbox setupFast answer mode New message indicationSet access code remote access code and mailbox security To turn alert on or off Notify alertTo set an alert number To confirm the call alert number set correctly Deskset announcement setup To play the default announcementTo play all old messages in the deskset mailbox Message playbackTo play new messages in the deskset mailbox To play new messages in the general mailboxTransfer messages When a message is playing on the desksetOptions during playback To delete all old messages in the deskset mailbox Call back to the mailbox message callerDelete all old messages To delete all old messages in the general mailboxRecord and deliver memos System announces, Enter the mailbox numberTo remotely reach the answering system Remote accessRemote commands Remote access Screen icons Screen icons, indicator tones and lightsIndicator tones Indicator lights Line 1-LINEDeskset display screen messages MuteStart Handset X . Release PTT to stopCannot get a dial tone from the corded handset TroubleshootingMy deskset doesn’t work at all Cannot dial outMy deskset isn’t performing normally Backup battery does not hold a chargeExperience poor sound quality when using the speakerphone Hear other calls while using my telephone My deskset does not ring when I receive a call My calls cut in and out while I’m using my deskset My caller ID isn’t workingHave difficulty hearing messages Telephone system does not receive caller ID when on a callAnswering system is recording incomplete messages Covm shows on the screen display and I do not know why System does not respond to remote commandsAnswering system does not record messages Cannot retrieve voicemail messages Common cure for electronic equipmentPage Important safety information Safety informationPacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about cordless telephones Especially about telephone answering systemsFCC part 68 and Acta Industry CanadaFCC part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitationsDect 6.0 digital technology Technical specificationsBackup battery Telephone operating rangeIndex Index Remote access wallet card Action Remote command