AT&T SB67148 user manual Remote access, To remotely reach the answering system, Remote commands

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Answering system

Remote access

You can access your deskset answering system remotely by dialing your telephone number from any touch-tone telephone.

To remotely reach the answering system:

1.Dial your telephone number from any touch-tone telephone.

2.When the system answers, enter the four-digit remote access code (0000 is the default code; see page 53 to change it).

The system automatically announces the number of messages (new and/or old) if there are any, and then begins to play them.

3.You can also enter the following remote commands.

Remote commands:

•Press to play all messages.

1• Press to record a new announcement (during announcement playback).

2• Press to accept the recorded announcement (during announcement playback).

•Press to delete the current message (during playback).

3• Press to delete the recorded announcement (during announcement playback).

•Press to repeat the current message (during playback).

4• After you hear "Repeat", press 4 again within five seconds to listen to the previous message (during playback).

•Press to repeat the list of remote commands.

5• Press to stop and return to the remote commands (during playback).

•Press to end recording (during recording announcement).

6• Press to skip to the next message (during playback).

•Press to transfer the current message (during playback). Then press the handset number (1-0) or (star key) for

7the base, and then # (pound key) to transfer a message to the destination mailbox. (This option is only available for transferring messages.)

8• Press to change the personal announcement (only available to deskset mailboxes).

9• Press to change to the general delivery mailbox (only available to deskset mailboxes).

• Press to end the call.

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Contents User’s manual Congratulations Parts checklist Table of contents Index Quick reference guide HoldFlash Using menus To write names on the directory cardMain menu Installation Avoid placing the deskset too close toDeskset installation Install the deskset as shown belowBackup battery installation Backup battery charging Low batterySB67118 Add and register a desksetRegister the deskset to your SynJ SB67118 telephone base SB67148Register the deskset to your SynJ SB67138 telephone base Registering new deviceSB67138 Deregister a deskset Deregister a deskset Add a corded headset Add a corded headset to the desksetDeskset setup Menu settingsRinger volume Ringer tone LCD contrast Key toneLanguage Line selectionLine, choose Line 1, Line 2, Line 3 or Line Deskset name Hold reminderSpeed dial setup To enter, edit or delete a speed dial numberCustomer support Line indicators Make a call To make a call using the corded handsetDeskset basic operation To predial using the speakerphone To predial using the corded headsetDial a speed dial number Answer a call To answer a call using the corded handsetEnd a call To end a call using the corded handset Speaker or HeadsetPage To save a redialed number in the directory To delete a redialed numberOptions while on calls To enable call privacy To cancel call privacyCall privacy Record a call To record a callTo play back a memo or phone conversation Switch among lines HoldJoin a call in progress Three-way conference calls To access the directory while on a callChain dialing To make a three-way conference callTo drop the intercom call To talk privately on the intercom callTo drop one line To end a conference callTurn off the Covm feature Intercom Make an intercom callBase or Calling All Answer an incoming call during an intercom call Answer an intercom callCall transfer using intercom Call XDesksetCall transfer using intercom Push to talk PTT intercom PTT to the main telephone base or a system devicePTT to all devices PTT to All Release PTT key to stopAnswer a PTT call Convert a PTT call to an intercom callEnd a PTT call About the directory CapacityExit the directory Create directory entries Create a new directory entryNumber Store a pause in a directory entryStore a flash in a directory entry KeyReview directory Review directory entriesSearch directory Search by nameDelete an entry Dial, delete or edit directory entriesDisplay dial Delete all entriesAbout caller ID Information about caller ID with call waitingCaller ID Information How the caller ID information call log worksScreen display of the deskset Memory match Missed new calls indicatorCaller ID operation Review the caller ID informationDelete the call log entries To delete a call log entry View dialing optionsDial a call log entry To delete all call log entriesWhen the telephone number appears Save a call log entry to the directoryReasons for missing caller ID information Reasons for missing caller ID informationScreen message Reason Deskset voicemail box answering system Answering system and voicemailAuto attendant Set the answering system to answer automaticallyGeneral mailbox Answering system capacityDeskset mailbox overview Deskset mailbox setupFast answer mode New message indicationSet access code remote access code and mailbox security Notify alert To set an alert numberTo turn alert on or off To confirm the call alert number set correctly Deskset announcement setup To play the default announcementTo play all old messages in the deskset mailbox Message playbackTo play new messages in the deskset mailbox To play new messages in the general mailbox When a message is playing on the deskset Options during playback Transfer messages To delete all old messages in the deskset mailbox Call back to the mailbox message callerDelete all old messages To delete all old messages in the general mailboxRecord and deliver memos System announces, Enter the mailbox numberRemote access Remote commandsTo remotely reach the answering system Remote access Screen icons, indicator tones and lights Indicator tonesScreen icons Indicator lights Line 1-LINEDeskset display screen messages MuteStart Handset X . Release PTT to stopCannot get a dial tone from the corded handset TroubleshootingMy deskset doesn’t work at all Cannot dial outBackup battery does not hold a charge Experience poor sound quality when using the speakerphoneMy deskset isn’t performing normally Hear other calls while using my telephone My deskset does not ring when I receive a call My calls cut in and out while I’m using my deskset My caller ID isn’t workingTelephone system does not receive caller ID when on a call Answering system is recording incomplete messagesHave difficulty hearing messages System does not respond to remote commands Answering system does not record messagesCovm shows on the screen display and I do not know why Cannot retrieve voicemail messages Common cure for electronic equipmentPage Important safety information Safety informationPacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about cordless telephones Especially about telephone answering systemsFCC part 68 and Acta Industry CanadaFCC part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitationsDect 6.0 digital technology Technical specificationsBackup battery Telephone operating rangeIndex Index Remote access wallet card Action Remote command