Nortel Networks NN10300-009 manual Using the call park feature, While on an active call

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58While on an active call

1Press the Transfer key in the upper display area. The other party is on hold and a dial tone sounds. The LCD indicator light flashes steadily.

2Dial the DN to which the call is to be transferred.

3When that number rings or a person answers, announce the call and then press the Transfer key to connect the calling party.

4To return to the original call, if the transfer is incomplete, press the line (DN) key (next to the LCD indicator) to reconnect to the original call.

If the call is not answered after it is transferred, press the Goodbye key and then press the flashing extension.

Using the call park feature

Use the call park feature to hold temporarily (park) and retrieve a call from any telephone. Using call park does not tie up a line.

1 To park a call to another extension, during an active call, press the Park key in the upper display area.

2Look at the display. A System Park extension is displayed. Take a note of the number.

3Press the Park key.

4Go to any phone and retrieve the call by dialing the System Park number that was displayed.

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Nortel IP Phone 2004 User Guide (CICM)

NN10300-009 09.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks

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Contents Nortel IP Phone 2004 User Guide Cicm Legal Notice Contents Answering a call Terminating a call Use off-hook dialing Using handsfree dialing Using PredialSetting up a conference call Using the call join feature Forwarding callsUsing the Outbox IP Phone Key Expansion ModuleCopyright 2008 Nortel Networks New in this release FeaturesThere were no feature changes made to this document Other changesNew in this release Overview Functional componentsHardware features OverviewIP Phone display IP Phone 2004 display Connecting the IP Phone 2004 components Before you beginConnecting the IP Phone 2004 components IP Phone connectorsLogging on Password screen appearsPress Ok You are logged on and the Menu screen appears Logging onMain menu opens Displaying the menuPerform one of these actions Displaying the menu IP Phone 2004 menu hierarchyConfirmation screen appears Logging offYou are logged off from the system Logging off Using the Audio menu Audio Profile screen appearsUsing the Audio menu Viewing and editing the default volumes Viewing and editing the default volumes Follow this procedure to view and edit the dialpad feedback Viewing and editing the dialpad feedbackViewing and editing the dialpad feedback Adjusting the display contrast Percentage figure shows the change in the contrastAdjusting the display contrast Follow these procedures to use the Assign menu Using the Feature menuUsing the Assign menu Defining the key typeAssigning a directory entry to a feature key Feature submenu appearsEnabling or disabling the Inbox Press FeatureEnabling or disabling autoscroll Directory contact list opensUsing the Options menu Labeling a feature keyFollow this procedure to open the Options menu Enabling or disabling auto hide Options menu opensFollow this procedure to enable the Outbox Selecting the default line keyEnabling the Outbox feature Outbox screen appears, showing a list of DN keysResetting the feature key to the default settings Using the Feature menu Selecting a language Follow this procedure to select your language preferencePress Cancel Terminal now displays text in the selected languageSelecting a language Enabling Daylight Saving Time Using the Time menuSetting the time zone Time displayed changes to that of the selected zoneSetting the time format Disabling Daylight Saving TimeTo enable a format, select it, and press Ok Setting the date formatResetting the default time To enable a format, select it and press OkStep Action Follow this procedure to view your user name Using the User menuViewing your login type Viewing your user nameIf you have permission to edit this feature, press Ok Viewing, disabling, or enabling the auto login featureUsing the User menu Password is changed and you return to the previous menu Changing your passwordUse the new password the next time you log on Using the User menu Testing the local mode Testing the local mode Second confirmation screen appears Performing a ﬁrmware upgradeFirmware is downloaded Performing a firmware upgrade Making a call Using handsfree dialingFollow this procedure to make a call using off-hook dialing Use off-hook dialingUsing Predial Making a callUsing Predial Making a call Answering a call Follow this procedure to terminate an active call Answering and terminating calls Terminating a callAnswering and terminating calls Placing a call on hold Using the mute featureWhile on an active call Transferring a callUsing the call park feature While on an active callWhile away from your desk Forwarding callsWhile away from your desk Using the call join feature Setting up a conference callConference calls Conference calls Using the Inbox Accessing the Inbox Viewing Inbox call informationList of options appears Accessing the InboxViewing Inbox call information Caller information appearsStoring a number from the Inbox Using the Inbox to make a callResetting the Inbox Dial screen appearsStep Action Using the Outbox Viewing Outbox call information Accessing the OutboxFollow this procedure to access and use the Outbox Storing a number from the OutboxFollow this procedure to make a call from within the Outbox Using the Outbox to make a callResetting the Outbox Follow this procedure to delete the contents of the OutboxUsing the Outbox Use the Symbol key to enter special characters Additional features and controlsUsing the dialpad to enter text Follow this procedure to use the dialpad to enter textAdditional features and controls Using the directoryProcedure job aid Adding or editing a directory entryFollow this procedure to delete an entry from the directory Deleting an entry from the directoryPress Ok and then press Yes to confirm the action Making a call using the directorySoftkey functionality Phones Fundamentals, NN10300-135Selecting a ring tone Volume Control BarFollow this procedure to select a ring tone From the Menu Option screen, select AudioLCD Indicator Message Waiting LampAccessories IP Phone Key Expansion ModuleAccessories Page Nortel IP Phone 2004 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