Nortel Networks NN10300-009 manual Conference calls, Setting up a conference call

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Conference calls

This section describes features that enable conversations between more than two people.

Setting up a conference call

The conference feature enables you to add up to five people to an established call (either internal or external). Follow this procedure to engage in a conference call.

1 While on a call, press the Conference key in the upper display area to place the party on hold. You receive a dial tone.

2Dial the number of the person you want to add to the conference call. You can talk privately to the person you are adding at this time to announce the conference.

3Press the Conference key a second time to conference all

parties.

4Repeat the step to include up to a total of six people.

If you make a mistake dialing, or the party does not want to be included in the conference, Press the extension key on which the conference is being held and you will be reconnected to the conference.

Using the call join feature

If you are talking with a person and have another person on hold (on another line), you can join both parties into a conference call.

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Nortel IP Phone 2004 User Guide (CICM)

NN10300-009 09.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks

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Contents Nortel IP Phone 2004 User Guide Cicm Legal Notice Contents Setting up a conference call Using the call join feature Use off-hook dialing Using handsfree dialing Using PredialAnswering a call Terminating a call Forwarding callsIP Phone Key Expansion Module Using the OutboxCopyright 2008 Nortel Networks There were no feature changes made to this document FeaturesNew in this release Other changesNew in this release Functional components OverviewOverview Hardware featuresIP Phone display IP Phone 2004 display Before you begin Connecting the IP Phone 2004 componentsIP Phone connectors Connecting the IP Phone 2004 componentsLogging on Password screen appearsPress Ok Logging on You are logged on and the Menu screen appearsMain menu opens Displaying the menuPerform one of these actions IP Phone 2004 menu hierarchy Displaying the menuConfirmation screen appears Logging offYou are logged off from the system Logging off Audio Profile screen appears Using the Audio menuUsing the Audio menu Viewing and editing the default volumes Viewing and editing the default volumes Viewing and editing the dialpad feedback Follow this procedure to view and edit the dialpad feedbackViewing and editing the dialpad feedback Percentage figure shows the change in the contrast Adjusting the display contrastAdjusting the display contrast Using the Assign menu Using the Feature menuFollow these procedures to use the Assign menu Defining the key typeFeature submenu appears Assigning a directory entry to a feature keyEnabling or disabling autoscroll Press FeatureEnabling or disabling the Inbox Directory contact list opensUsing the Options menu Labeling a feature keyFollow this procedure to open the Options menu Options menu opens Enabling or disabling auto hideEnabling the Outbox feature Selecting the default line keyFollow this procedure to enable the Outbox Outbox screen appears, showing a list of DN keysResetting the feature key to the default settings Using the Feature menu Press Cancel Follow this procedure to select your language preferenceSelecting a language Terminal now displays text in the selected languageSelecting a language Setting the time zone Using the Time menuEnabling Daylight Saving Time Time displayed changes to that of the selected zoneDisabling Daylight Saving Time Setting the time formatResetting the default time Setting the date formatTo enable a format, select it, and press Ok To enable a format, select it and press OkStep Action Viewing your login type Using the User menuFollow this procedure to view your user name Viewing your user nameIf you have permission to edit this feature, press Ok Viewing, disabling, or enabling the auto login featureUsing the User menu Password is changed and you return to the previous menu Changing your passwordUse the new password the next time you log on Using the User menu Testing the local mode Testing the local mode Second confirmation screen appears Performing a firmware upgradeFirmware is downloaded Performing a firmware upgrade Follow this procedure to make a call using off-hook dialing Using handsfree dialingMaking a call Use off-hook dialingMaking a call Using PredialUsing Predial Making a call Answering and terminating calls Follow this procedure to terminate an active callAnswering a call Terminating a callAnswering and terminating calls While on an active call Using the mute featurePlacing a call on hold Transferring a callWhile on an active call Using the call park featureForwarding calls While away from your deskWhile away from your desk Using the call join feature Setting up a conference callConference calls Conference calls Accessing the Inbox Viewing Inbox call information Using the InboxViewing Inbox call information Accessing the InboxList of options appears Caller information appearsResetting the Inbox Using the Inbox to make a callStoring a number from the Inbox Dial screen appearsStep Action Using the Outbox Follow this procedure to access and use the Outbox Accessing the OutboxViewing Outbox call information Storing a number from the OutboxResetting the Outbox Using the Outbox to make a callFollow this procedure to make a call from within the Outbox Follow this procedure to delete the contents of the OutboxUsing the Outbox Using the dialpad to enter text Additional features and controlsUse the Symbol key to enter special characters Follow this procedure to use the dialpad to enter textProcedure job aid Using the directoryAdditional features and controls Adding or editing a directory entryDeleting an entry from the directory Follow this procedure to delete an entry from the directorySoftkey functionality Making a call using the directoryPress Ok and then press Yes to confirm the action Phones Fundamentals, NN10300-135Follow this procedure to select a ring tone Volume Control BarSelecting a ring tone From the Menu Option screen, select AudioMessage Waiting Lamp LCD IndicatorIP Phone Key Expansion Module AccessoriesAccessories Page Carrier VoIP Nortel IP Phone 2004 User Guide Cicm