Nortel Networks NN10300-009 manual Softkey functionality, Making a call using the directory

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74Additional features and controls

6Press Ok and then press Yes to confirm the action.

--End--

Making a call using the directory

Follow this procedure to make a call from within the directory.

Step Action

1Press the directory key to access the directory menu. The directory opens.

2From the Directory list, select the name or number that you want to call.

3Press Ok.

The Dial screen appears.

4Press Ok

The number is dialed.

--End--

Softkey functionality

Softkey functionality allows access to a small subset of Centrex features on Nortel IP Phone 2004 softkeys, located below the main display and to the right of the Menu softkey. For an example, see Figure 6 "Softkeys on IP Phone" (page 75).

The administrator has the ability to change, enable, or disable the softkeys. The default features for these softkeys are Transfer, Forward, and Conference. The softkeys can be utilized when you are not navigating the CICM menus.

The features must be provisioned on the LINE to be displayed on the softkeys. For a LINE that does not have an m522 extension module, the softkey features reside on the first 14 feature keys. For a LINE that has one m522 extension module, the softkey features reside on keys 1 to 36. For a line that has two m522 extension modules, the softkey features reside on keys 1 to 58.

For more information, see Softkey Enhancement in Nortel CICM IP

Phones Fundamentals, (NN10300-135).

Carrier VoIP

Nortel IP Phone 2004 User Guide (CICM)

NN10300-009 09.01 Standard

4 July 2008

Copyright © 2008 Nortel Networks

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Contents Nortel IP Phone 2004 User Guide Cicm Legal Notice Contents Answering a call Terminating a call Use off-hook dialing Using handsfree dialing Using PredialSetting up a conference call Using the call join feature Forwarding callsUsing the Outbox IP Phone Key Expansion ModuleCopyright 2008 Nortel Networks New in this release FeaturesThere were no feature changes made to this document Other changesNew in this release Overview Functional componentsHardware features OverviewIP Phone display IP Phone 2004 display Connecting the IP Phone 2004 components Before you beginConnecting the IP Phone 2004 components IP Phone connectorsPress Ok Password screen appearsLogging on You are logged on and the Menu screen appears Logging onPerform one of these actions Displaying the menuMain menu opens Displaying the menu IP Phone 2004 menu hierarchyYou are logged off from the system Logging offConfirmation screen appears Logging off Using the Audio menu Audio Profile screen appearsUsing the Audio menu Viewing and editing the default volumes Viewing and editing the default volumes Follow this procedure to view and edit the dialpad feedback Viewing and editing the dialpad feedbackViewing and editing the dialpad feedback Adjusting the display contrast Percentage figure shows the change in the contrastAdjusting the display contrast Follow these procedures to use the Assign menu Using the Feature menuUsing the Assign menu Defining the key typeAssigning a directory entry to a feature key Feature submenu appearsEnabling or disabling the Inbox Press FeatureEnabling or disabling autoscroll Directory contact list opensFollow this procedure to open the Options menu Labeling a feature keyUsing the Options menu Enabling or disabling auto hide Options menu opensFollow this procedure to enable the Outbox Selecting the default line keyEnabling the Outbox feature Outbox screen appears, showing a list of DN keysResetting the feature key to the default settings Using the Feature menu Selecting a language Follow this procedure to select your language preferencePress Cancel Terminal now displays text in the selected languageSelecting a language Enabling Daylight Saving Time Using the Time menuSetting the time zone Time displayed changes to that of the selected zoneSetting the time format Disabling Daylight Saving TimeTo enable a format, select it, and press Ok Setting the date formatResetting the default time To enable a format, select it and press OkStep Action Follow this procedure to view your user name Using the User menuViewing your login type Viewing your user nameUsing the User menu Viewing, disabling, or enabling the auto login featureIf you have permission to edit this feature, press Ok Use the new password the next time you log on Changing your passwordPassword is changed and you return to the previous menu Using the User menu Testing the local mode Testing the local mode Firmware is downloaded Performing a ﬁrmware upgradeSecond confirmation screen appears Performing a firmware upgrade Making a call Using handsfree dialingFollow this procedure to make a call using off-hook dialing Use off-hook dialingUsing Predial Making a callUsing Predial Making a call Answering a call Follow this procedure to terminate an active callAnswering and terminating calls Terminating a callAnswering and terminating calls Placing a call on hold Using the mute featureWhile on an active call Transferring a callUsing the call park feature While on an active callWhile away from your desk Forwarding callsWhile away from your desk Conference calls Setting up a conference callUsing the call join feature Conference calls Using the Inbox Accessing the Inbox Viewing Inbox call informationList of options appears Accessing the InboxViewing Inbox call information Caller information appearsStoring a number from the Inbox Using the Inbox to make a callResetting the Inbox Dial screen appearsStep Action Using the Outbox Viewing Outbox call information Accessing the OutboxFollow this procedure to access and use the Outbox Storing a number from the OutboxFollow this procedure to make a call from within the Outbox Using the Outbox to make a callResetting the Outbox Follow this procedure to delete the contents of the OutboxUsing the Outbox Use the Symbol key to enter special characters Additional features and controlsUsing the dialpad to enter text Follow this procedure to use the dialpad to enter textAdditional features and controls Using the directoryProcedure job aid Adding or editing a directory entryFollow this procedure to delete an entry from the directory Deleting an entry from the directoryPress Ok and then press Yes to confirm the action Making a call using the directorySoftkey functionality Phones Fundamentals, NN10300-135Selecting a ring tone Volume Control BarFollow this procedure to select a ring tone From the Menu Option screen, select AudioLCD Indicator Message Waiting LampAccessories IP Phone Key Expansion ModuleAccessories Page Nortel IP Phone 2004 User Guide Cicm Carrier VoIP