AT&T 2462 Case of Difficulty, If the phone does not work at all, check these items first

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2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 42

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone does not work at all, check these items first:

•Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

•Make sure the battery pack is installed correctly.

•If the screen displays LOW BATTERY, place the handset in the base and charge for at least eight hours.

•If the battery does not charge after eight hours, replace it with Replacement Battery 2401, SKU# 91077.

If the above suggestions do not solve the problem, try re-initializing the handset and base (see “To re-initialize the handset and base” below).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.

If you hear a two-beep signal when you try to use the handset:

•The handset and base are not communicating properly. You might be out of range. Move closer to the base and try again.

•If moving closer to the base does not help, follow the directions below to re-initialize the handset and base.

To re-initialize the handset and base:

1Disconnect the power to the base and handset charger.

2Remove the handset battery pack.

3Wait at least 15 seconds.

4Insert the handset battery pack.

5Connect the power to the base and handset charger.

6Put the handset in the handset charger to re-initialize.

7Wait for handset to display FOUND BASE.

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Contents Draft 1/28/02 Advanced American Telephones. All rights reserved Contents Before YOU Begin Using an Optional Spare Battery About Call HistoryPurchased separately Base Installation InstallationConfirm Lines 1 Install the handset battery Handset Charger InstallationHeadset Belt ClipFeature Settings Telephone Feature SetupAbout Softkeys Volume Telephone FeaturesMelody Call ScreeningSet Pulse/Tone Range ToneKeypad Tone ContrastSelect Mailbox 1 Setup or Mailbox 2 SETUP, then press Answering System Itad SetupSecurity Code Answer ModeDay of the Week Number of RingsTime Turn Audible Alert On/OffAnswer a Call Telephone OperationMake a Call End a CallRedial Mute VolumeHold Line in UseConference Calls Switch Between LinesTo drop one line To place a conference call on holdBase Icons Mute 8Handset IndicatorLine in Use IntercomEnd a Call Flash Handsfree Operation AT the HandsetVolume Switch Between Lines Range Extender Indicator BatteryHandset Icons Mute Handset RegistrationStore a Number and Name in Memory Telephone MemoryDial a Memory Number View a Memory NumberEdit a Memory Number Telephone MemoryDelete a Memory Number Telephone DirectoryIntercom Operation IntercomGlobal Blind Transfer Call Transfer a CallAnnounced Transfer Call Join a Conference CallCaller ID Operation View Call HistoryDial Displayed Call Record Delete Call Records Store Call Record in Telephone MemoryDisplay Dial Options Play a Message Associated with a Call Record Answering System Operation Turn Answering System On/OffAbout Announcements Incoming Messages Record Your AnnouncementAdjust Playback Volume Play MessagesDelete a Message Delete All Messages in a Mailbox Delete a MessageRecord a Phone Conversation Record a MemoRemote Access Commands Connect with the Answering SystemVoice Menu End remote access call Battery Life Charge the Handset Battery PackBatteries Spare Battery Power Fail Operation Replace the Handset Battery PackOperating Range Operating RangeIf the phone does not work at all, check these items first Case of DifficultyIf you have no dial tone To re-initialize the handset and baseIf the phone does not ring when you receive a call If you hear noise or interference when using the phoneIf your telephone misdials If the caller’s name or phone number is not displayedIf messages are incomplete If you have difficulty hearing messagesIf your outgoing announcement isn’t clear System Remote CommandsAnnounces, The Itad is now off PressNeed HELP?