BT 450 manual Help

Page 67

Help		67

Phone does not work

•Have you installed the batteries correctly? See page 8.

•Check that the mains power is correctly connected.

No dial tone

•Is the telephone cord of the base plugged into the phone socket?

•Check that the mains power is correctly connected.

•Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

•Check that the mains power is correctly connected.

•The batteries may need recharging.

•Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

•You may need to change the dial mode from tone to pulse, see page 35.

•If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•The ringer volume may be switched off, see page 31.

•Check that the mains power is correctly connected.

•Make sure the handset is registered to the base, see page 63.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Image 67

Contents BT Verve Welcome… Need help? Getting to know your phone Using the phoneThis guide Getting startedSounds SettingsBT Network services Date / Time / AlarmHelp General information Using additional handsetsAnswering machine Operating your answering Machine remotely Text messagingGetting started Setting upLocation Battery low warning When the battery is fully charged, plug one endBattery performance Using your BT Verve 450 on a Broadband line? Setting up for multiple packsFor each additional handset and charger Your BT Verve 450 is ready for use Set date and time manuallyDate and time Handset buttons Getting to know your phoneDate Handset displayDisplay icons Handset name/number TimeBase Navigating the menus Directory Text Answer machine Sound SettingsMenu map DisplayedPreparatory dialling Using the phoneSwitch handset on or off Make an external callMatches an entry in the phonebook. If you do not have a When you receive a call, the phone rings. The display showsReceive a call Caller’s number if available or the caller’s name if itMake a handsfree call Earpiece / handsfree volumeSecrecy Mute HandsfreeRedial the last number called Switch to handsfree during a callRedial Answer a call handsfreeSave a number from the redial list to the directory Redial a number from the redial listDelete a redial number To unlock the keypad Keypad lockDelete all redial numbers To lock the keypadFind handset Paging Message & Call inboxStore a name and number DirectoryWriting tips Dial an entry View an entryView directory capacity From standby, press . The directory is displayedCopy an entry Edit a name and numberDelete an entry Copy all entriesEdit call group name Delete entire directoryTo copy a Directory entry to a Speed dial Speed dialDirectory entry in and press OK Change call group ringtoneTo delete a Speed dial To edit a Speed dial To dial using a Speed dialHandset beeps SoundsOn or Off Handset ringerScroll to Out of range. Press or to select Scroll to Battery low. Press or to selectAuto answer SettingsHandset settings Display contrast / Handset nameHandset reset Base settingsRinger Handset priority Dialling modeSystem PIN PBX/switchboard access codeSystem reset Hour Date/Time/AlarmSet date and time Stop alarm ring Set alarm callDaily, Once or Off View call details Calls listsCaller Display Calls listCopy a Calls list number to the directory Dial from the Calls listTo Select group and press Calls list settingsScroll to New call alert Delete entire Calls list VoicemailBT Verve 450 Helpdesk BT Network ServicesPre-stored BT Services numbers BT 118500 Directory EnquiriesCall Waiting on/off/check Call Divert on/off/checkVoice prompts Using the answering machine from the handsetSwitch the answering machine on / off Answering machineAnswer and Record Outgoing messagesRecord your own outgoing message Check or delete your outgoing messageAnswer only or Ans & Rec Answer settingsCall screening Message playback Message playback Using the answering machine at the baseSwitch on/off Delete all old messagesPrompt to press Remote accessTo Remote access and press OK To enable/disable remote accessOperating your answering machine remotely If you forget to switch on your answering machineAnswering machine Cost of the fixed line service Subscribe to the text messaging serviceText messaging Template Sending messagesSend StoreSent and saved texts are stored in the Outbox Using the OutboxTemplates Reply Receiving messagesRead messages Store number ForwardPress Option to Send Call numberAdd or change Service Centre numbers Service Centre numbersMessage alert Select Send Service CentreSwitch new message alert on or off Registering Using additional handsetsRegistering an additional handset De-register a handset Select baseCall another handset Internal callsTransfer a call Way conference call Help Icon not scrolling You hear the busy tone when you pressNo display Icon flashesBase unit does not ring, but the lights are on Cannot access your messages from another phoneNo Caller Display number/name displayed Cannot register a handset to a baseCustomer Helpline Possible problems with text messagingCannot send text Cannot receive text Further help and advice for text queries on BT linesBilling enquiries General sales enquiriesRefer to the telephone number shown on your telephone bill You keep hearing an error beep General information Replacing the handset batteryProduct disposal instructions Guarantee TTE Page Page Ofﬁces worldwide

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