BT 450 manual No display, Icon flashes, Icon not scrolling, You hear the busy tone when you press

Page 68

68 Help

No display

•The batteries may be flat, dead or incorrectly inserted.

•Recharge or replace the batteries

icon flashes

•Is the handset registered correctly to the base, see page 63.

•Check that the mains power is correctly connected.

•Check that the handset is within range of the base.

•The batteries are low, place the handset on the base/charger to recharge.

icon not scrolling

•Try cleaning the charging contacts.

•Check that the mains power is correctly connected.

You hear the busy tone when you press

•Make sure the handset is in range of the base.

•Another handset registered to your BT Verve 450 base may be on the line.

Answering machine does not record any messages

•The memory may be full. Play and delete old messages, see page 50-51.

Answering machine messages have the wrong date and time

•Have you set the date and time? See page 10.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

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Contents BT Verve Welcome… Need help? Using the phone This guideGetting started Getting to know your phoneSettings BT Network servicesDate / Time / Alarm SoundsUsing additional handsets Answering machine Operating your answering Machine remotelyText messaging Help General informationLocation Setting upGetting started Battery performance When the battery is fully charged, plug one endBattery low warning For each additional handset and charger Setting up for multiple packsUsing your BT Verve 450 on a Broadband line? Date and time Set date and time manuallyYour BT Verve 450 is ready for use Getting to know your phone Handset buttonsHandset display Display iconsHandset name/number Time DateBase Navigating the menus Text Answer machine Sound Settings Menu mapDisplayed DirectoryUsing the phone Switch handset on or offMake an external call Preparatory diallingWhen you receive a call, the phone rings. The display shows Receive a callCaller’s number if available or the caller’s name if it Matches an entry in the phonebook. If you do not have aEarpiece / handsfree volume Secrecy MuteHandsfree Make a handsfree callSwitch to handsfree during a call RedialAnswer a call handsfree Redial the last number calledDelete a redial number Redial a number from the redial listSave a number from the redial list to the directory Keypad lock Delete all redial numbersTo lock the keypad To unlock the keypadMessage & Call inbox Find handset PagingWriting tips DirectoryStore a name and number View an entry View directory capacityFrom standby, press . The directory is displayed Dial an entryEdit a name and number Copy an entryCopy all entries Delete an entryDelete entire directory Edit call group nameSpeed dial Directory entry in and press OKChange call group ringtone To copy a Directory entry to a Speed dialTo delete a Speed dial To dial using a Speed dial To edit a Speed dialSounds On or OffHandset ringer Handset beepsScroll to Battery low. Press or to select Scroll to Out of range. Press or to selectSettings Handset settingsDisplay contrast / Handset name Auto answerRinger Base settingsHandset reset Dialling mode Handset priorityPBX/switchboard access code System PINSystem reset Set date and time Date/Time/AlarmHour Daily, Once or Off Set alarm callStop alarm ring Calls lists Caller DisplayCalls list View call detailsDial from the Calls list Copy a Calls list number to the directoryScroll to New call alert Calls list settingsTo Select group and press Voicemail Delete entire Calls listBT Network Services Pre-stored BT Services numbersBT 118500 Directory Enquiries BT Verve 450 HelpdeskCall Divert on/off/check Call Waiting on/off/checkUsing the answering machine from the handset Switch the answering machine on / offAnswering machine Voice promptsOutgoing messages Record your own outgoing messageCheck or delete your outgoing message Answer and RecordAnswer settings Answer only or Ans & RecCall screening Message playback Using the answering machine at the base Switch on/offDelete all old messages Message playbackRemote access To Remote access and press OKTo enable/disable remote access Prompt to pressIf you forget to switch on your answering machine Operating your answering machine remotelyAnswering machine Text messaging Subscribe to the text messaging serviceCost of the fixed line service Sending messages SendStore TemplateTemplates Using the OutboxSent and saved texts are stored in the Outbox Read messages Receiving messagesReply Forward Press Option to SendCall number Store numberService Centre numbers Add or change Service Centre numbersSelect Send Service Centre Message alertSwitch new message alert on or off Registering an additional handset Using additional handsetsRegistering Select base De-register a handset Transfer a call Internal calls Call another handset Way conference call Help You hear the busy tone when you press No displayIcon flashes Icon not scrollingCannot access your messages from another phone No Caller Display number/name displayedCannot register a handset to a base Base unit does not ring, but the lights are onCannot send text Possible problems with text messagingCustomer Helpline Further help and advice for text queries on BT lines Cannot receive textRefer to the telephone number shown on your telephone bill General sales enquiriesBilling enquiries You keep hearing an error beep Replacing the handset battery General informationProduct disposal instructions Guarantee TTE Page Page Offices worldwide
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