72 Help
General sales enquiries
•BT Residential lines – call 150. BT Business lines – call 152.
•For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
•Additional handsets are available from the Helpdesk on 0800 218 2182*.
Billing enquiries
•Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control functions and capabilities in your text phone and the way messages are handled.
1.Press Menu. Text is highlighted. Press OK.
2.Write new message is highlighted. Press OK.
3.Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone. All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4.Press Option. Display highlights Send.
5.Enter the number 00000 then press Send.
If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com