BT 3200 SMS manual Telephone problems Possible cause Solution, No display appears

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Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678

Telephone problems	Possible cause	Solution

No display appears.	The batteries may be flat or dead.	Recharge or replace the batteries.
	The handset may be switched off.	Switch the handset on, see page 14.

No dial tone.	The telephone line cord may not	Check that the telephone line cord
	be plugged into the phone socket	is plugged in and that the base
	or the base station may not be	station is connected to the mains
	connected to the power supply.	power and is switched on.

You cannot link up with the base station.

The base station may not be connected to the power supply.

Is the display flashing ?

You are out of range of the base.

The batteries could be low or flat.

Your handset could be registered to the wrong base.

Check that the mains power cable is connected at the base and switched on.

Move closer to the base station.

Charge the handset batteries or replace them if necessary.

If using more than one base station, check that you are connected to the correct base. See page 26.

HELP

No ring on the handset.	The ringer volume may be	To adjust the ringer volume on the
	switched off.	handset. See page 21.
	Base station may not be properly	Check that the base station is
	connected.	plugged into the phone socket and
		that the base station is plugged into
		the mains power and switched on.

Buzzing noise on my radio, TV,	Sometimes, your Synergy 3200 SMS	It is recommended that you place
computer or hearing aid.	can interfere with other electrical	your Synergy 3200 SMS and other
	equipment if it is placed too close.	Synergy/ DECT GAP compatible
		handsets at least one metre away
		from such appliances to avoid any
		risk of interference.

The base station is not charging the handset

Power adaptor might not be properly plugged into the base station.

You could be using the wrong power adaptor.

The handset might not be in the charger correctly.

The batteries may not be fitted correctly.

Check that the base station is plugged into the mains socket and switched on.

Check you are using the correct power adaptor, item code 872260.

Check that your handset has slotted correctly into the base station charger.

Make sure the batteries are correctly fitted into the handset.

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Contents BT Synergy 3200 SMS Page At a glance HandsetBase 29 Jun 1025Quick Guide Information for the handset settings Menu Structure DD/MM HH/MM Menu Structure Using the telephone This guideIntroduction DectFor your records Unpacking your Synergy 3200 SMSOne telephone line cord One belt clip Safety information CleaningGeneral EnvironmentalConnect the power supply to the base Setting upInstall the batteries Battery low warning Use itConnect the telephone line cord to the base station Fit the belt clip onto the back of the handset if requiredUsing the telephone Making and receiving callsRedial HandsfreeYou reach Handset Menu Secrecy Name and number PhonebookReach Ed. Phonebook Add EntryTo enter a pause in a stored number Hold the UP button until aTo dial a number from Phonebook PhonebookTo edit Phonebook names and numbers Reach Ed. PhonebookReach Edit Entry To delete a Phonebook name and numberBaby call Paging handsetsBabycall Monitor mode Room monitor modeOff Handset settings Time and dateTo Keypad Lock and press buttonSelect On Press the UP button to selectTo Handset Menu and press Key Press, Low Battery orOut of Range To name a handset Use the Down button to scrollScroll to Handset Name Name already setBase settings To adjust the base ringer volumeScroll to Setup and press Use the Down button toScroll to PIN Code and press Show NEW Code?Scroll to Default and press Default settings are Earpiece volumeDisplay will flash Base 1 Then SynergyCaller Display and Call Waiting Caller DisplayCaller information not available 0800 800Calls list When the number you want Call WaitingTo delete To delete is displayed, pressTo register a handset to the base At the baseAt the handset Press the UP or Down buttonHandset is registered To de-register a handset from the baseHandset Shows Confirm?Setting 0000 and press To register a handset to a different make of base stationTo see the base station identity NumberInternal calls Transferring callsTo make an internal call to another handset Until Internal Call isThree-way conversation During a call with an externalCaller Press the buttonRing Priority and press To switch ring priority setting on/offSelect On or Off Help Replacing the handset batteriesTelephone problems Possible cause Solution No display appearsTelephone problems Possible cause SolutionGuarantee General informationSwitchboard compatibility Switchboard external line access codeTechnical information RecallTo Setup To Pabx SetupTo Pabx Display shows PIN Code?Index REN Ringer Equivalence Number TTE Offices worldwide